Caregiver Full-time
State of Virginia

Social Work Assistant (Case Manager)

State of Virginia Danville, VA 24541, US
$58,735 / year
Apply Now

Title: Social Work Assistant (Case Manager)

State Role Title: 49011

Hiring Range: $58,735, minimum, negotiable based on relevant years of experience

Pay Band: 4

Agency: Dept Behavioral Health/Develop

Location: Southern Va Mental Health Inst

Agency Website: https://dbhds.virginia.gov/facilities/svmhi/

Recruitment Type: General Public - G

Job Duties

$5,000 sign-on bonus for those new to State service!

Exceptional State Benefits Include:

· 13 paid holidays, 12+ paid vacation days, 8 paid sick days and 4+ paid family personal days per year; Family Medical Leave, Short- and Long-term disability coverage; Low-cost, comprehensive Anthem or AETNA health insurance benefits; Group life and optional life insurance, and Flexible Reimbursement accounts.

Other state benefits include:

· Referral Bonuses

· State Employee Discounts and More!

The Department of Behavioral Health and Developmental services support individuals by promoting recovery, self-determination, and wellness in all aspects of life. DBHDS operates 12 facilities: 8 behavioral health facilities for adults, a training center, a psychiatric facility for children and adolescents, a medical center, and a center for behavioral rehabilitation. State facilities provide highly structured, intensive services for individuals with mental illness, intellectual disability, or need substance use disorder services. DBHDS is committed to a life of possibilities for all Virginians. This position will work at Southern Virginia Mental Health Institute, a 72-bed Joint Commission accredited State Mental Health Facility, located in Danville, VA.

The Social Work Department is seeking a Case Manager whose responsibilities will focus on completing tasks relevant to the State Hospital 30-day LOS (Length of Stay) pilot initiative. We are seeking an energetic, clinically skilled, organized individual to provide a range of casework activities related to a comprehensive needs assessment involving each patient’s discharge planning process for psychiatric patients in an inpatient setting. This position will serve as a Case Manager, providing an array of services including Case Management, psychosocial assessments, and social work services on the unit and may serve on department and facility committees. The Case Manager will coordinate the discharge planning needs of assigned patients, with treatment team and CSB staff.

The following Knowledge, Skills and Abilities are required of this position:

Fundamental knowledge of the principles, practices, services and techniques of case management.

Demonstrated ability and skills to assist in coordinating resources for patients.

Ability to perform duties at a fast pace with frequent change.

Ability to interact with other professionals from various disciplines.

Ability to maintain safety precautions.

Ability to form a working relationship with patients and families; determine and select services; and communicate effectively, verbally and in writing.

Must be able to work a flexible schedule.

Must be able to provide thorough documentation in an electronic health record (EHR).

Minimum Qualifications

A Bachelor’s degree in Social Work (BSW) from an accredited school of social work with case work/group work experience.

A valid driver’s license is required and must remain valid and in good standing throughout employment.

This position will also require:

Ability to work in a secure and locked environment with individuals who are experiencing acute symptoms of mental illness and/or additional forensic/legal involvement. Fundamental knowledge of the principles, practices, services and techniques of case management.

Ability and skills to assist in coordinating resources for patients.

Ability to perform duties at a fast pace with frequent change.

Ability to interact with other professionals from various disciplines.

Ability to maintain safety precautions.

Ability to form a working relationship with patients and families; determine and select services; and communicate effectively, orally and in writing.

Additional Considerations

Experience as a Case Worker in a psychiatric healthcare facility, acute care, long-term or correctional setting.

Veterans and people with National Service.

Bilingual fluency in Spanish and English.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Applicants must list all relevant experience that you wish to be considered for this position. Applicants will be provided confirmation of receipt when your application and/or resume is submitted. Please refer to “Your Application” in your account to check the status of your application for this position.

A successful fingerprint-based criminal history check, drug screen, and reference checks are required for the selected candidate for this position. Under Virginia Code §37.2-314 and 37.2-408.1, the Department of Behavioral Health and Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific “barrier” crimes or persons who may be the subject of pending “barrier” charges.

Employees may be required to disclose immunization status for purposes of infection prevention and/or management of outbreaks. Upon acceptance of a job offer, new recruits will be asked to disclose their vaccination status (and for those fully vaccinated, proof of vaccination) during the pre-employment process. If you have any questions, contact the Office of Human Resources.

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, individuals with disabilities are encouraged to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor with the Department of Aging and Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS, to get their Certificate of Disability. To obtain a Certificate of Disability go to: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019. Reasonable accommodations are available to persons with disabilities during the application and/or interview process per the Americans with Disabilities Act. Contact Human Resources at (434) 773-4208 for assistance.

DBHDS is an equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability. Minorities, Individuals with Disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.

SVMHI uses Form I-9 and E-Verify in the verification of eligibility for employment.

SVMHI is a smoke and vape-free facility in all buildings and outside facility grounds.

Contact Information

Name: Human Resources

Phone: 434-421-3060

Email: svmhihr@dbhds.virginia.gov

 

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

Caregiver Full-time
State of Virginia

Human Rights Advocate

State of Virginia Richmond, VA
$68,000 / year
Title: Human Rights Advocate State Role Title: Prog Admin Specialist II Hiring Range: Up to $68,000 Pay Band: 5 Agency: Dept Behavioral Health/Develop Location: Central Office Agency Website: www.dbhds.virginia.gov Recruitment Type: General Public - G Job Duties The Department of Behavioral Health and Developmental Services’ (DBHDS) Office of Human Rights is seeking a highly skilled professional accustomed to working with a high level of autonomy for advocacy to individuals being served in community programs in the Central Virginia region/Richmond area, DBHDS Region 4. This position requires the ability to function effectively in a fast-paced, high-volume work environment, manage multiple and competing deadlines, and navigate complex interactions with consumers and service providers. This position is responsible for delivering direct services to support the implementation of a community-based human rights system for individuals receiving services licensed and funded by DBHDS. Primary duties include, but are not limited to, the review and investigation of complaints and serious incidents; representation and support of individuals and their families; provision of guidance and training to community providers; consultation with and education of individuals, family members, and providers regarding the human rights system; identification of systemic human rights concerns; monitoring compliance with applicable human rights regulations; and review of provider policies to ensure regulatory compliance. This position is highly responsible for taking appropriate action to safeguard the health, safety, and rights of individuals receiving DBHDS licensed and funded services. A valid, unrestricted driver’s license and an acceptable driving record in accordance with the Commonwealth’s Driver Safety Program are required due to frequent travel in and around Central Virginia, with some travel statewide for training. Use of a private and secure home office is required. Minimum Qualifications • Extensive experience working with individuals with Intellectual and Developmental Disabilities, Substance Use disorders and/or Mental Illness. • Demonstrated involvement with examining program compliance and service quality; monitoring and developing quality improvement activities and experience in supervising and monitoring the work of others. • Practical knowledge and ability to prioritize and manage high volumes of case coordination to include conducting thorough investigations, analyzing problems, and recommending solutions. • Ability to establish effective working relationships with human service delivery system managers; maintain accurate detailed records; and produce professional reports. • Proficiency utilizing strong organizational and time management skills to meet critical deadlines. • Understanding in human rights advocacy or a related occupation, i.e. conflict resolution, crisis intervention and case investigation. • Significant experience and knowledge in public and private human service delivery systems, DBHDS licensed services and Medicaid funded programs. • Excellent verbal and written communication skills. • Ability to work within the framework of DBHDS technology, including, Microsoft Teams, Microsoft Word, Adobe, SharePoint, and Outlook. Additional Considerations • Experience in human services. • Experience in providing advocacy or mediation services. • Experience in conducting investigations. • Experience with case documentation and report writing. • Experience in supervising/monitoring the work of others. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. For consideration, interested applicants must apply by completing the online application and/or submit a resume. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. Applications must be submitted by 11:55 p.m., on the listed closing date. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly. For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov. Contact Information Name: ShaKiera Miles Phone: N/A Email: shakiera.miles@dbhds.virginia.gov - Inquiries Only/No Submissions, to include resumes. In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Caregiver Full-time
State of Virginia

Support Enforcement Specialist Senior - Northern Virginia, (W4327)

State of Virginia Fairfax, VA
$52,000 - $62,000 / year
Title: Support Enforcement Specialist Senior - Northern Virginia, (W4327) State Role Title: Prog Admin Specialist I Hiring Range: $52,000 - $62,000 (salary commensurate with experience) Pay Band: 4 Agency: Department of Social Services Location: DCSE NORTHERN VIRGINIA Agency Website: www.dss.virginia.gov Recruitment Type: Agency Employee Only - A Job Duties The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 246,000 cases to ensure that child support payments of over $598 million per year reach families across the Commonwealth. Support Enforcement Specialists establish and sustain helping relationships with parents who have payment obligations as well as parents who depend on those payments. A Support Enforcement Specialist Senior serves as lead program agent on an assigned child support case management team, engaging families for success so that they have the financial and family support they need to grow and thrive. Duties may include managing the most complex cases of child support obligations and health care coverage in functional areas such as Locate, Establishment, Court, Enforcement, Interstate, and Review & Adjustment; or, supporting a team of Specialists who are assigned those cases. May train, orient, cross-train, retrain Specialists in procedures to determine, assess and modify obligations, ensuring compliance of child support and/or medical support orders and apply a number of administrative and judicial actions. May provide testimony in court proceedings when required. May complete compliance reviews within own and other district offices. Draws on extensive knowledge of a range of case management processes to ensure compliance, influence non-custodial parents and support custodial parents and their children. The employee may be required to work a schedule that is split between onsite, remote and other locations that include shared workspace. VDSS engages its employees for success. It offers comprehensive pay and employee benefits, development, and unique job and career opportunities in public service. VDSS employees make a vital difference for Virginia’s families. Minimum Qualifications Please Note: This position is only open to current Virginia State Department of Social Services employees. Demonstrated ability to: -interpret and apply child support enforcement laws, regulations, policies and/or procedures to ensure compliance and produce outcomes and results -give guidance to others that promotes teamwork, improving member contributions and team results -Interact with a diverse public in a service setting to tactfully solve problems, sometimes in difficult situations where conflict is encountered -Work independently: plan, organize, and handle multiple priorities in a case management/caseload setting -Work in a considerate and respectful way as a team member to set, clarify and achieve individual and team goals Skill in: -Reviewing, creating and analyzing reports to determine the appropriate actions needed to achieve results -Information collection through interviewing and obtaining/reviewing records, and documents and the ability to analyze and determine the appropriate action in order to achieve results -Effective oral and written communication -Skill in the use of a personal computer using remote access technology, email, automated information systems and Microsoft Office applications Additional Considerations Work experience in case management, gathering and organizing client documentation to process financial transactions and/or account reconciliation. Knowledge of and/or working experience in legal processes, to include preparing legal documents and providing court testimony. Work experience in child support enforcement. Work experience in the collection of past due accounts. Where “work experience” is listed in a preferred requirement above, prefer recent working experience to ensure relevance to current technology, work practices and methods, and familiarity with current laws, regulations, policies and procedures. Where “work experience” is listed in a preferred requirement above, prefer jobs whose duties show that the “working experience” was a primary purpose of employment. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Please Note: This position is only open to current Virginia State Department of Social Services employees. This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy on a case-by-case basis. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date. In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits. The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce. VDSS does not provide sponsorship. VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply. Contact Information Name: Division of Human Resources Phone: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted) Email: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted) In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Caregiver Full-time
State of Virginia

Support Enforcement Specialist, Eastern Virginia District Office, Multi-hire W1719

State of Virginia Norfolk, VA
$44,192 - $50,000 / year
Title: Support Enforcement Specialist, Eastern Virginia District Office, Multi-hire W1719 State Role Title: Prog Admin Specialist I Hiring Range: $44,192 - $50,000, commensurate with experience Pay Band: 4 Agency: Department of Social Services Location: DCSE EASTERN VIRGINIA Agency Website: dss.virginia.gov Recruitment Type: General Public - G Job Duties The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 246,000 cases to ensure that child support payments of over $598 million per year reach families across the Commonwealth. Support Enforcement Specialists establish and sustain helping relationships with parents who have payment obligations as well as parents who depend on those payments. The Support Enforcement Specialist (SES) serves as program agent for assigned child support cases, engaging families to ensure the financial and family support they need to grow and thrive. Duties in this position may include: • locating non-custodial parents • working with other state and country child support agencies • establishing paternity • determining and assessing child support obligations and health care coverage • ensuring parents comply with child and/or medical support orders through a number of administrative and judicial enforcement actions • providing testimony in court proceedings when required • connecting parents with resources and partners that support their ability to be self- sufficient and active participants in their child lives The SES position manages a large caseload equal in volume and complexity and draws on a wide range of case management and communication skills to influence noncustodial and custodial parents toward supporting their children. Employees are expected to meet defined performance benchmarks and goals to ensure efficiency and accountability in our fast-paced work environment. The ideal candidate enjoys: • delivering a high level of customer service while maximizing payment collection efforts and addressing other customer service inquiries • handling sensitive case information (legal, financial, medical and other personal circumstances) • researching, analyzing and following up on accounts to verify established protocols have been achieved • interacting with customer to resolve their challenges and questions using multiple communication channels • developing effective partnerships within and across teams that create a culture of continuous support for each other and customers • the challenge of building strong relationships through proactively calling customers who may be evading or distrust the child support system • a high-volume and detail-oriented role where multiple conflicting priorities are consistently part of the daily workload. The Division of Child Support Enforcement offers an interactive team setting, where staff receive structured training, and the benefit of on-the-job coaching. Support Enforcement Specialists are given the tools to develop the competence and independence to successfully meet the challenges of engaging in this fast-paced, performance-driven environment. VDSS engages its employees for success by offering comprehensive pay and employee benefits, development, and unique job and career opportunities in public service. VDSS employees make a vital difference for Virginia’s families. In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits. About The Position: The Support Enforcement Specialist serves as program agent for assigned child support cases, engaging families for success so that they have the financial and family support they need to grow and thrive. Duties may include locating non-custodial parents; establishing paternity; determining and assessing child support obligations and health care coverage; and ensuring compliance of child and/or medical support orders through a number of administrative and judicial enforcement actions; provides testimony in court proceedings when required. Manages a substantial caseload in volume and complexity, drawing on a range of case management processes to influence noncustodial and custodial parents and to support their children and will provide direct support to the Division of Child Support Enforcement. Minimum Qualifications Must have demonstrated: • Ability to interact with a diverse public in a service setting to tactfully solve problems, sometimes in difficult situations where conflict is encountered. • Skill in information collection through interviewing and obtaining/reviewing records, documents, and reports, and the ability to analyze, determine, and document the appropriate action in order to achieve results. • Ability to work independently: plan, organize, and handle multiple priorities in a case management/caseload setting. • Ability to interpret and apply laws, regulations, policies and/or procedures to ensure compliance and produce positive outcomes and results. • Skill in the use of a personal computer using remote access technology, email, automated information systems and Microsoft Office applications. • Demonstrated strong and effective listening and negotiating skills combined with outstanding written and oral communications. • Demonstrated skills in performing basic mathematical computations. • Ability to work in a considerate and respectful way as a team member to set, clarify and achieve individual and team goals. Additional Considerations • Work experience in gathering and organizing client documentation to process financial transactions and/or account reconciliation. • Knowledge of and/or working experience in legal processes, to include preparing legal documents and providing court testimony. • Work experience in child support enforcement. • Work experience in the collection of past due accounts. Where “work experience” is listed in the additional considerations above, would relate to recent working experience to ensure relevance to current technology, work practices and methods, and familiarity with current laws, regulations, policies and procedures. Where “work experience” is listed in the additional considerations above, would relate to jobs whose duties show that the “working experience” was a primary purpose of employment. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations stated in the job announcement. The decision to interview an applicant is based on the information provided. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth’s Teleworking policy on a case-by-case basis. Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. VDSS values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. Virginia Department of Social Services does not provide sponsorship. The Virginia Department of Social Services is an Equal Opportunity Employer and encourages diversity within its workforce. We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume. Minorities, Individuals with disabilities, Veterans and people with National Service experience are encouraged to apply. For more information about our employment practices, please visit our “Vision, Mission and Strategic Plan”. Multiple positions may be filled from this recruitment within 90 days of the closing date. In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits. If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (RMS) employment site when you apply. Contact Information Name: VDSS – Division of Human Resources Phone: dssrecruitment@dss.virginia.gov Email: dssrecruitment@dss.virginia.gov In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Caregiver Full-time
State of Virginia

Human Services Program Specialist

State of Virginia Richmond, VA
$54,954 - $68,000 / month
Title: Human Services Program Specialist State Role Title: Prog Admin Specialist I Hiring Range: $54,954.00 - $68,000 Pay Band: Agency: Virginia Department of Health Location: Dept of Health Agency Website: www.virginia.gov Recruitment Type: General Public - G Job Duties The Technical Assistance Specialist plays a vital role in supporting the successful operation, data integrity, and regulatory compliance of the Early Hearing Detection and Intervention Information System (EHDI-IS). This position provides essential administrative and technical support to stakeholders and providers involved in congenital cytomegalovirus (CMV) and newborn hearing screening services, ensuring alignment with the Code of Virginia requirements. Minimum Qualifications Extensive knowledge in program administration, service delivery, reporting, and quality assurance practices to support compliance and effective statewide operations. Extensive knowledge in collecting, entering, validating, and analyzing program data; ensure accuracy and integrity of information; and produce reports to inform program decisions and federal reporting requirements. Demonstrated skills in identifying, investigating, and resolving data, system, and operational issues, providing recommendations to enhance program workflows and system functionality. Proven experience in technical assistance, training, and guidance to stakeholders; respond to inquiries professionally and timely; and communicate complex information clearly in oral and written formats. Demonstrated ability to prioritize work, manage multiple tasks, maintain documentation, and work independently or as part of a team to meet program objectives. Additional Considerations Public health experience Ability to identify data trends, detect errors, and propose solutions for process improvements or system enhancements. Preferred experience in electronic health record systems, databases (like VISITS), Microsoft Office Suite, and web-based communication tools. Ability to learn new software and troubleshoot system issues. Experience interpreting and communicating clinical information to families and healthcare providers professionally. Familiarity with the Code of Virginia, specifically as it pertains to the Virginia EHDI program. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov. If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! HRP: The following is automatically applied by PageUp; DO NOT ADD TO POSTING In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800- 552-5019, or DBVI at 800-622-2155. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. Contact Information Name: Tomica Gregory Phone: 804-814-9684 Email: tomica.gregory@vdh.virginia.gov In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Caregiver Full-time
State of Virginia

Support Enforcement Specialist Senior, Manassas, (W2399)

State of Virginia Manassas, VA
$52,000 - $62,000 / year
Title: Support Enforcement Specialist Senior, Manassas, (W2399) State Role Title: Prog Admin Specialist I Hiring Range: $52,000 - $62,000 (salary commensurate with experience) Pay Band: 4 Agency: Department of Social Services Location: DCSE - Manassas District Agency Website: www.dss.virginia.gov Recruitment Type: Agency Employee Only - A Job Duties The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 246,000 cases to ensure that child support payments of over $598 million per year reach families across the Commonwealth. Support Enforcement Specialists establish and sustain helping relationships with parents who have payment obligations as well as parents who depend on those payments. A Support Enforcement Specialist Senior serves as lead program agent on an assigned child support case management team, engaging families for success so that they have the financial and family support they need to grow and thrive. Duties may include managing the most complex cases of child support obligations and health care coverage in functional areas such as Locate, Establishment, Court, Enforcement, Interstate, and Review & Adjustment; or, supporting a team of Specialists who are assigned those cases. May train, orient, cross-train, retrain Specialists in procedures to determine, assess and modify obligations, ensuring compliance of child support and/or medical support orders and apply a number of administrative and judicial actions. May provide testimony in court proceedings when required. May complete compliance reviews within own and other district offices. Draws on extensive knowledge of a range of case management processes to ensure compliance, influence non-custodial parents and support custodial parents and their children. The employee may be required to work a schedule that is split between onsite, remote and other locations that include shared workspace. VDSS engages its employees for success. It offers comprehensive pay and employee benefits, development, and unique job and career opportunities in public service. VDSS employees make a vital difference for Virginia’s families. Minimum Qualifications Please Note: This position is only open to current Virginia State Department of Social Services employees. Demonstrated ability to give guidance to others that promotes teamwork, improving member contributions and team results. Demonstrated ability to interpret and apply child support enforcement laws, regulations, policies and/or procedures to ensure compliance and produce outcomes and results Demonstrated ability to: -Interact with a diverse public in a service setting to tactfully solve problems, sometimes in difficult situations where conflict is encountered -Work independently: plan, organize, and handle multiple priorities in a case management/caseload setting -Work in a considerate and respectful way as a team member to set, clarify and achieve team goals Skill in: -Reviewing, creating and analyzing reports to determine the appropriate actions needed to achieve results. -Information collection through interviewing and obtaining/reviewing records, documents and reports and the ability to analyze and determine the appropriate action in order to achieve results. -Effective oral and written communication -Skill in the use of a personal computer using remote access technology, email, automated information systems and Microsoft Office applications. Additional Considerations -Comprehensive knowledge of child support enforcement. -Work experience in case management, gathering and organizing client documentation to process financial transactions and/or account reconciliation. -Knowledge of and/or work experience in legal processes, to include preparing legal documents and providing court testimony. - Work experience in the collection of past due accounts. Where “work experience” is listed as an additional consideration requirement above, prefer recent work experience whose duties show that the “working experience” was a primary purpose of employment. Where “work experience” is listed as an additional consideration requirement above, prefer jobs whose duties show that the “working experience” was a primary purpose of employment. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Please Note: This position is only open to current Virginia State Department of Social Services employees. This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy on a case-by-case basis. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date. In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits. The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce. VDSS does not provide sponsorship. VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply. Contact Information Name: Division of Human Resources Phone: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted) Email: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted) In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.