Nurse Manager Urgent Care - TCUC Medical Center

Job Description

We're searching for a Manager of Nursing Urgent Care, someone who works well in a fast-paced setting. In this position, you'll direct, supervise, and coordinate the daily operations of the Urgent Care Centers and various projects as assigned by the Assistant Director (or above) of the Urgent Care Centers.

Think you’ve got what it takes?

Job Duties & Responsibilities

• Manages daily operations of assigned Urgent Care, including, but not limited to, customizing site operations, communicating and collaborating with team members to ensure the successful operation of Urgent Care including but not limited to physician, parent, patient complaints, and suggestions
• Manages human resources through hiring, developing, and coaching competent staff and investigating/resolving all employee, patient, and physician complaints and concerns, and ensures regulatory compliance of assigned Health Centers by all accrediting bodies including JCAHO, HCFA, CLIA, OSHA, ADA, and TDH while also conducting special projects as needed for Urgent Care
• Coaches and develops using an inter-disciplinary approach for individual team members by providing structured feedback for each staff member through yearly development plans and informal and/or formal follow-ups. Assists in the development of nurses along the novice to expert continuum
• Demonstrates effective communication skills with the health care team and works to eliminate communication barriers. Serves as a liaison between physicians, families, nursing staff, and ancillary departments to promote high patient, physician, and other team member satisfaction
• Monitors current and projected workflow and clinical processes via data collection and observation. Effectively and succinctly compiles, analyzes, and presents data to diagnose process improvement opportunities and goals to team and department
• Demonstrates accountability for cost-effective management of equipment and supplies while ensuring the department achieves patient care goals
• Demonstrates service philosophies to patients and families. Identifies self, explains visit process, and provides information regarding the length of visit
  
  
  

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements

• Associate degree in nursing or an associate’s degree in a related field accepted by the Texas Board of Nursing for the purposes of obtaining and maintaining an RN license required
• Bachelor’s degree in nursing preferred
  
  
  

Licenses/Certifications:

• RN - Lic-Registered Nurses by Texas Board of Nursing or Nursing Licensure Compact and BLS - Cert-Basic Life Support by American Heart Association required
• 2 years of pediatric emergency room or urgent care nursing experience and 2 years of formal supervision experience required
  
  
  

About Us

Texas Children’s Urgent Care offers high-quality, efficient and affordable after-hours patient care in nine convenient community locations across the greater Houston area. Texas Children’s Urgent Care has also expanded to serve the children and families of Austin, Texas, with its first community location in South Austin. Staffed by board-certified pediatricians who have privileges at Texas Children’s Hospital, our Urgent Care team can diagnose and treat a wide variety of common pediatric ailments, illnesses and conditions, including: asthma, strep throat, fever, minor burns, influenza, ear infections, allergic reactions and more. We also provide procedures such as antibiotic injections, breathing treatments, fracture care and splinting, IV (intravenous) fluids, lab services, laceration repair and x-rays on-site.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.