BCH Hospital Supervisor/Central Patient Placement (CPP) RN

Job Description

Involved in ensuring optimal patient outcomes through effective leadership and / or provision of patient care delivery in assigned nursing unit(s) or area(s). Promotes environment for a shared voice in nursing practice and exchange of ideas to continually improve nursing and patient care outcomes. Accountable for the quality, safety, and cost-effectiveness of patient care. Consults and collaborates with other health care professionals to coordinate the management of patient care. Serves as a resource to staff, physicians, students and others.

This position requires work as both a UCSF Benioff Children’s Hospital Supervisor and Central Patient Placement (CPP) RN, depending on departmental need. Under the direction of the Director of Hospital Operations, the Benioff Children’s Hospital Supervisor seeks to improve patient care delivery through problem solving and crisis intervention, including disaster management on a broad level. The Hospital Supervisor is recognized as an administrative leader and clinical resource and is accountable for the optimal, safe, effective and timely bed placement of all patients at UCSF Benioff Children’s Hospitals . They utilize nursing process for assessment, planning, implementation and evaluation to assist in the delivery of safe, therapeutic care. While functioning as a CPP RN, they are responsible for effective and timely bed placement for all patients transferring to and located at UCSF Benioff Children’s Hospital. They are responsible for assessing patient level of care placement needs, giving and receiving report. The CPP RN facilitates Pediatric Access Center admissions by screening patients for clinical necessity of the transfer and determining appropriate level of care. They also collaborate with the Financial Counselors to ensure appropriateness of transfer, while acting as a liaison between the CPP department and UCSF Benioff Children’s Hospital Physicians, Nurses, Case Management and Hospitality. The CPP RN works closely with the Benioff Children’s Hospital Supervisor in understanding organizational staffing needs, to include assisting with down staffing measures.

This position combines the CPP – Access Center Nurse with the Benioff Children’s Hospital Supervisor.

Responsibilities

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

70

Yes

Involves physicians, staff and other healthcare team members in the development of a plan to manage patient admissions, transfers and discharges.

Monitors services provided by support departments and collaborates to improve utilization and efficiency.

• Actively manages inpatient unit staffing levels; ensuring staff coverage is appropriate to each departments’ current needs.
• Assumes responsibility for the unit in areas delegated and in the absence of the Unit Director
• Assists with the management of patient care administered by other members of the nursing team and acts as a resource to assist nurses in adhering to established nursing procedures
• Performs other duties as assigned/required.
• Functions as a leader of the interdisciplinary and nursing teams, facilitates the critical thinking of staff in carrying out established nursing procedures and addresses patient care issues.
• Accountable to Director, Hospital Operations for overall work performance
• Carries out legal responsibilities within the scope of the Nurse Practice Act
• Responsible for maintaining the knowledge and abilities essential to the performance of stated behaviors.
• Assists with the administration and management of personnel, fiscal, and materiel resources.
• Be accountable for the clinical management and administrative coordination of nursing resources and patient flow that assures the efficiency of medical center operations.
• Actively rounds to assess overall unit level management and supports patient satisfaction and nursing quality measures.
• Assumes accountability for improving quality metrics associated with the department/unit and must meet organizational/departmental targets.
• Ensures quality patient care and serves as a role model for professional nursing practice.
  
  

10

Yes

Supervises and coordinates the department operations, resolves system issues, advises on work methods, manages scheduling based on patient census and acuity and ensures compliance with internal procedures and external regulations.

5

Yes

Serves as a resource to nursing staff on patient care clinical issues, new policies, and technology. Keeps staff informed of changes in policies, procedures and external regulations.

5

Yes Promotes a positive patient experience through service recovery as needed, across the nursing unit.

5

Yes Promotes a climate of effective teamwork, communication and collaboration.

3

Yes Understands unit financial goals and educates staff of cost-containment strategies. Maintains unit expenses within budget.

2

Yes

Evaluates subordinate staff and participates in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters. Orients new employees to nursing responsibilities within the practice.

Encourages and assists staff in meeting professional goals. Using standard practice evaluation tools to identify areas for growth. Consults with nurse leaders and educators on developing strategies for performance improvement.

100%

Qualifications

Required Qualifications:

• Minimum of five (5) years RN experience
• Previous Supervisory/Lead Experience
• Bachelor's degree (or higher) in Nursing
• Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.
• In depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies.
• Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
• Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies.
• Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
• Experience with Epic/Apex
• Experience with Microsoft Word, Excel
• Demonstrates an understanding of and adherence to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
  
  

Required Licenses/Certifications

• Registered Nurse license in the State of California
• Active American Heart Association CPR Certification
• Active American Heart Association PALS Certification
  
  

Preferred Qualifications

• Master's degree in Nursing
• Demonstrates an understanding of and adherence to safety and infection control policies and procedures.
• Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and performance, and to provide input to decision-making on human resources matters.
• Knowledge of business software and specialized applications and data management systems used in nursing units or departments.
• Knowledge of COBRA and EMTALA regulations