Chief Nursing Officer, MCWH

Title: Chief Nursing Officer, Miller Children’s and Women’s Hospital

Location: Long Beach, CA

Department: Administration

Status: Full-time

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

MemorialCare seeks an authentic, collaborative, strategic, visible, and dynamic executive to serve as the next Chief Nursing Officer (CNO) for Miller Children’s & Women’s Hospital. This is an exciting opportunity to join a leading tertiary teaching, Magnet- designated medical center with national recognition for several clinical service lines. MCWH is one of only eight freestanding children’s hospitals in California. 

Miller Children’s & Women’s Hospital holds a truly unique place in our region as one of the rare institutions dedicated to the comprehensive care of both women and children under one roof. With this distinctive platform, the Chief Nursing Officer (CNO) will play a pivotal role in shaping the next era of family centered care. This executive leader will have the opportunity to define what the future of integrated women’s, children’s care looks like advancing clinical excellence, enhancing the patient and family experience, and ensuring our care model evolves with the needs of the community. We are deeply committed to providing equitable, high‑quality care for every family we serve. The new CNO will champion this mission by fostering a culture grounded in compassion, quality, and innovation—ensuring Miller’s continues to stand at the forefront of inclusive, future‑focused care for women, children, newborns, and their families.

Position Summary

The CNO has responsibility and accountability for patient care, safety and quality, budgetary oversight, regulatory compliance, and operations related to the clinical and\administrative management of the nursing services within MCHW. Ensures the provision of quality patient care through staff recruitment and retention, workforce competency development, patient education, continuous quality improvement, professional nursing practice, resource allocation, financial oversight, and interdisciplinary relations. The CNO aligns nursing services with MCWH’s strategic goals, regulatory requirements, and ethical standards.

Accountable for fiscal and material management to include capital purchases and operational budgetary performance. Coordinates a multidisciplinary hospital team to ensure continuous improvement, staff empowerment, excellence, compassion, and accountability. The CNO drives excellence in patient- and family-centered care by advancing customer satisfaction and ensuring the delivery of cost‑effective, market‑competitive programs and services. Participates in strategic planning, policy formation, human and material resource management, and financial performance to meet patient care needs.

Provide leadership of the Miller Children’s & Women' Hospital management and clinical teams for the Children’s & Women’s Care Lines. Insures realization of established quality and economic objectives of the hospital in fulfillment of the MemorialCare’s mission, values and philosophy.

The Chief Nursing Officer is expected to model Loving Leadership by fostering a culture of empathy, accountability, and respect, ensuring that caregivers feel valued, supported, and empowered to deliver exceptional patient care. The successful candidate demonstrates compassionate, people‑centered decision‑making that strengthens trust, advances team engagement, and reinforces a workplace culture aligned with the organization’s commitment to love‑driven leadership.

Essential Function

Strategic:

§  Accountability, authority and responsibility for nursing service at MCWH

§  Contributes to the development of the strategic plan for MCWH to support the system-wide strategic plan of MemorialCare. Contribute to business plans.

§  Assumes leadership responsibility for developing the vision and strategic planning processes that lead to the implementation of clinically cost effective and efficient systems of care within the continuum of the health systems; systems that are optimally designed to improve the overall health and quality of life of the community it serves.

§  Responsible for new service line evaluation and development.

§  Serve as the ultimate advocate for quality patient care, collaborating with executive leadership to align nursing excellence with organizational branding and marketing strategies, ensuring patient-centered care translates into trust, loyalty, and positive public image.

§  Oversee and approve nursing-related contracts, including staffing, technology, and service agreements, ensuring alignment with clinical quality standards, patient safety, financial stewardship, and organizational strategic goals.

§  Accountable for establishing nursing policies and procedures, nursing standards of patient care, treatment and services and standards of nursing practice.

§  Leads nursing workforce development efforts by implementing strategic initiatives in recruitment, retention, and education, while fostering a positive, inclusive work environment and aligning nursing workforce planning with organizational goals.

Operations:

§  Accountable for the development of the budget for patient care services and nursing areas.

§  Ensures development of approval for and monitor implementation of annual budget for all areas for operating efficiency and optimum quality/level of care/services.

§  Retains and develops competent key people who contribute significantly to the growth and development of MCWH. Assures the availability of sufficient, competent support staff who will: provide nursing care required by all patients and patient populations served by the hospital and as defined in the hospital plan for the provision of nursing care.

§  Accountable for establishing nursing policies and procedures, nursing standards of patient care, treatment and services and standards of nursing practice Leads the development, implementation and continuous improvement of care delivery models and services that meet or exceed customer expectations.

§  Maintenance of a safe environment of care

§  Leads a multidisciplinary work force that provides clinically competent, efficient and compassionate care and services in a professionally challenging work environment.

§  Ensure compliance with regulatory standards and requirements.

§  Participates in retention of quality medical staff that actively contributes within agreed upon financial guidelines to progressive patient care and programs services established by MCWH.

§  Accountable for the continuous and timely availability of nursing services to all inpatients and outpatients at MCWH.

§  Strategically and creatively develop programs with colleges and universities to increase available clinical workforce.

§  Leads the fiscal oversight of allocated resources to optimize return on investment in clinical and service initiatives.

§  Accountable to represent the professional discipline of nursing and act as their spokesperson. Exercises final authority over those associated with providing nursing care, treatment and services. Designs, develops and directs standardized reports and systems to facilitate the needs of MCWH.

§  Formulate strategies for patient placement and level of care design that support organization's mission and goals and maintain high quality patient care.

§  Holds the authority, responsibility and accountability for the nursing service within MCWH.

§  Develops organization-wide patient care programs, policies, and procedures that describe how patients nursing care needs, or the needs of patient populations receiving nursing care treatment, and services, are assessed, evaluated and met.

§  Participate in MCWH management planning an on-going review of plan; ensure appropriate emphasis continues to be placed on Patient Care Services.

§  Ensures all policies and procedures meet MCWH legal, professional and ethical requirements.

§  Develops and sustains organization structures, which remain flexible in growth and diversification, provide opportunities for advancement and have effective span of control to ensure management success in a dynamic, rapidly changing environment.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.