Licensed Practical Nurse/Medical Home Coordinator

Job Description

Deliver Compassionate Care in a Supportive Outpatient Setting

At TriHealth, our Licensed Practical Nurses in physician offices play an essential role in creating positive patient experiences and supporting high‑quality primary and specialty care. When you join us, you become part of a trusted, people‑first health system where your clinical skills, compassion, and commitment to patients truly matter.

Location: 8040 Princeton Glendale Rd, West Chester Township, OH 45069

Schedule: Full time, M-F

Incentives & Benefits

• Sign on bonus up to $2500 with a one year work commitment (For external candidates)

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Minimum Job Requirements

• Graduate of an approved technical, professional, or vocational program in Healthcare
• Healthcare clinical experience preferred physician practice or related field
• Equivalent experience accepted in lieu of degree
• Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)
• Medical office flow, especially the clerical/front office tasks
• Ability to make quick decisions based on well thought out consequences/results
• Knowledge of EMR
• Practice management software and medical coding/billing strongly encouraged
• 3-4 years experience Clinical Healthcare

Job Overview

This position provides both direct and indirect patient care in a primary care office and works with care delivery providers to identify gaps in care, contacts patients to schedule required care, and provides referral follow up. The Medical Home LPN provides pre-visit planning for the practice's patient panel, coordinates messages through electronic portals, and assists in managing transitions of care. The Medical Home LPN will act as a clinical liaison to the physician care plan and actively communicate with patients. The LPN participates in process improvements, is knowledgeable of clinical goals and outcomes including patient satisfaction and engagement. Other job-related duties may be assigned to meet the needs of the department. Must have strong skills in clinical care, customer service, communication, and teamwork. This role understands the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.

Job Responsibilities

• Coordinates primary care rooming, clinical procedures, and both adult and pediatric patient care, including immunizations, venipuncture, point‑of‑care testing, and retinal imaging.
• Follows scheduling decision trees, protocols, and policies while ensuring proper use of clinical equipment.
• Documents all aspects of care accurately, including clinical calls, rooming questions, procedures, orders, prescriptions, pharmacy coordination, and workflow tasks; manages MyChart and patient messages in a timely manner.
• Participates in patient‑centered medical home activities by reviewing charts for gaps in care, supporting outreach, completing pre‑visit planning, attending daily huddles, and promoting wellness and prevention.
• Applies knowledge of population health and value‑based care, using quality metrics for wellness and chronic disease management, identifying at‑risk patients, and completing required training.
• Supports longitudinal patient care through post‑ED and post‑inpatient outreach, thorough documentation, and collaboration with RNs, Social Workers, CHWs, and pharmacists; provides basic community resource guidance.
• Educates and coaches patients on wellness and chronic disease management, helping facilitate follow‑up appointments, referrals, and ongoing care coordination.

Working Conditions

Climbing - Occasionally

Concentrating - Consistently

Hearing: Conversation - Frequently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs - Consistently

Lifting 50+ Lbs - Occasionally

Lifting 11-50 Lbs - Rarely

Pulling - Occasionally

Pushing - Occasionally

Reaching - Consistently

Reading - Consistently

Sitting - Consistently

Standing - Frequently

Stooping - Occasionally

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Consistently