Regardless of the variations of the quote, "the true measure of any society is found in how it treats its most vulnerable members," its sentiments ring true when considering the fragility of residents in nursing home facilities. Fortunately, our federal and state governments have legislation protecting this population and safeguarding their nursing home resident rights.
Many potential residents fear losing full autonomy when they consider moving into a nursing home, even though it's likely a safer and more supportive environment to meet their increasing need for care. As a healthcare leader, you can alleviate this fear and maintain government compliance by following these laws and regulations. This guide reviews the federal regulations protecting nursing home residents and provides resources for state rules.
5 Core Resident Rights in a Nursing Home
Federal regulations — found in section 42 CFR 483.10 — define resident rights in assisted living facilities. Their main intent is to ensure that nursing home residents shall be treated with respect and dignity (in their living spaces and within the healthcare setting) and remain protected against abuse. Let's look at some examples of the code's key provisions.
1. The Right to Respect and Dignity
Nursing home residents' dignity is protected by law, guaranteeing them access to environmental accommodations and treatment that improves their quality of living. This may look like prioritizing modesty, allowing shared rooms between consenting spouses, and being free of physical or chemical restraints unless medically or emergently indicated.
2. The Right to Self-Determination
Residents must be allowed to make choices about how they live while residing in a nursing home. This may apply to the activities they engage in, their financial autonomy, or visitation rights and the ability to participate in community events in and outside of the facility.
3. The Right to Participate in Care
Providers and residence facilities are mandated to involve the nursing home resident in their care, allowing and encouraging their participation. This guarantees residents the right to be informed about all aspects of their care and ensures the provision of their care plan services or items.
4. The Right to Choose Their Providers
As long as the provider or physician is licensed, a nursing home resident must be allowed a say in who's directing their care. This right also necessitates that patients are updated with the names, titles, qualifications, and other pertinent details about their provider so that they can make an informed decision.
5. The Right to Information and Communication
Residents have the right to access information in their personal and medical records. Requested information — such as Medicare and Medicaid eligibility, for example — must always be given in a manner that is understandable by the resident and meets their specific learning needs (such as materials in braille for residents who may be blind).
Federal Legislation Protecting Nursing Home Resident Rights
The Code of Federal Regulations (CFR) is one of the primary sources where you'll find the laws protecting the rights of Medicare and Medicaid residents living in long-term facilities. The Federal Register website publishes the CFRs to help you understand the regulatory process affecting your residents and facility.
Federal Rules Protecting Resident Rights in a Nursing Home
The Requirements for States and Long-Term Care (LTC) Facilities provide the key federal regulations that your facility must follow to promote and protect residents and include rules covering:
- Residents' rights (42 CFR 483.10)
- Freedom from abuse, neglect, and exploitation protection (42 CFR 483.12)
- Admission, transfer, and discharge rights (42 CFR 483.15)
Each state is required to have an ombudsman program that supports residents living in LTC facilities. These patient advocates don't provide clinical treatments, but ensure that safe and appropriate care is given. Key responsibilities of an ombudsman include:
- Advocating for nursing home resident rights and quality of care.
- Receiving, investigating, and resolving complaints made by or on behalf of residents.
- Educating residents and facilities about resident rights and good care practices.
- Providing potential residents information about finding a facility and getting quality care.
While the ombudsman doesn't have legal authority to require a nursing home to change its policies and procedures, they can file a complaint to government regulators if their investigation reveals violations. So it's in the facility's best interest to improve compliance by working with ombudsmen and residents to resolve any complaints that can lead to potential fines, sanctions, or lawsuits.
Common things nursing homes are not allowed to do, or other events that ombudsmen investigate on behalf of resident complaints, include:
- Neglect, mistreatment, or abuse (verbal, emotional, physical, sexual, etc.)
- Lack of appropriate healthcare for medical conditions or disabilities
- Injuries, including falls and fractures
- Medication errors
- Unanswered requests for help
- Wrongful eviction
Nursing Home Regulations by State for Resident Rights
Now that we've reviewed the federal regulations protecting assisted living resident rights, you'll also want to be well-versed in your state's codes and statutes. This table provides links to your local legislation on nursing home resident rights and LTC ombudsman program. While federal regulations protect all nursing home residents in the U.S., some states have elected to include additional rights to further safeguard this vulnerable population.
| State | State Regulations and References | Ombudsman Site |
|---|---|---|
| Alabama | Alabama Department of Public Health Chapter 420-5-10 Nursing Facilities | AL LTC Ombudsman |
| Alaska | Alaska Administrative Code, Chapter 12, Article 12, Section 7 AAC 12.890 | AK Ombudsman |
| Arizona | Arizona Administrative Code, Title 9, Chapter 10, , Section R9-10-410 | AZ LTC Ombudsman |
| Arkansas | Arkansas Rules for Nursing Homes, Rule No. 016.06.04-001 | AR Ombudsman |
| California | California Code of Regulations, Title 22, Section 72527California Nursing Home Resident Rights – Fact Sheet | CA LTC Ombudsman |
| Colorado | Colorado Code of Regulations, Title 6, Chapter 5, Section 15 | CO LTC Ombudsman |
| Connecticut | Connecticut General Statutes, Section 19a-550 | CT LTC Ombudsman |
| Delaware | Delaware Laws, Title 16, Chapter 11, Section 1121 | DE LTC Ombudsman |
| Florida | Florida Statutes, Title 29, Chapter 400, Section 400.022 | FL Ombudsman |
| Georgia | Georgia Rules and Regulations, Chapter 111-8, Rule 111-8-50 | GA LTC Ombudsman |
| Hawaii | Hawaii Administrative Rules Title 11, Chapter 90 | HI LTC Ombudsman |
| Idaho | Idaho Statutes, Title 39, Chapter 33, Section 39-3316ID Administrative Rules for Residential Care | ID Ombudsman |
| Illinois | Illinois Compiled Statutes, Chapter 210, Section 210 ILCS 45 | IL LTC Ombudsman |
| Indiana | Indiana Administrative Code, Title 410, Article 16.2, Section 410 IAC 16.2-3.1-3 | IN Ombudsman |
| Iowa | Iowa Administrative Code, Chapter 58, Rule 481.58.39 | IA LTC Ombudsman |
| Kansas | Kansas Administrative Regulations Agency 28, Article 39, Regulation 28-39-229 | KS LTC Ombudsman |
| Kentucky | Kentucky Revised Statutes, Chapter 216, Section 216.515 | KY Nursing Home Ombudsman |
| Louisiana | Louisiana Revised Statutes, Title 40, Section RS 40:2010.8 (Nursing Home Resident Rights) | LA Ombudsman |
| Maine | Maine Administrative Rules, Chapter 110 Facilities and Nursing Facilities Chapter 10 Residents’ Rights | ME Ombudsman |
| Maryland | Maryland Statutes, Section 19-343Maryland Nursing Home Care and Resident Rights | MD Ombudsman |
| Massachusetts | Massachusetts General Law, Part I, Title XVI, Chapter 111, Section 70E | MA Ombudsman |
| Michigan | Michigan Compiled Laws, Chapter 333, Section 333.20201 | MI LTC Ombudsman |
| Minnesota | Minnesota Administrative Rules, Rule 4658.0200Minnesota Patient, Resident and Home Care Rights | MN Ombudsman for LTC |
| Mississippi | Mississippi Administrative Code, Title 15, Part 16, Subpart 17, Rule 45.17.1 | MS LTC Ombudsman |
| Missouri | Missouri Code of State Regulations, Division 30, Chapter 88, Rule 30-88.010 | MO Ombudsman |
| Montana | Montana Code, Title 50, Chapter 5, Part 11, Section 50-5-1104 | MT LTC Ombudsman |
| Nebraska | Nebraska Administrative Codes, Title 175 Rule 12-006.05 | NE LTC Ombudsman |
| Nevada | Nevada Revised Statutes, TItle 40, Chapter 449A | NV LTC Ombudsman |
| New Hampshire | New Hampshire Revised Statutes, Title 11, Chapter 151, Section 151:21 | NH LTC Ombudsman |
| New Jersey | New Jersey Administrative Code, Title 8, Chapter 39, Section 8:39-4.1 | NJ LTC OmbudsmanNJ LTC Ombudsman – Rights for LGBTQI and HIV+ Residents |
| New Mexico | New Mexico Administrative Code, Title 7, Chapter 9, Rule 7.9.2.22 ( Nursing Home Resident Rights) | NM LTC Ombudsman |
| New York | New York Codes, Title 10, Chapter V, Section 415.3 | NY LTC Ombudsman |
| North Carolina | North Carolina General Statutes, Chapter 131D, Section 131D-21 | NC LTC Ombudsman |
| North Dakota | North Dakota Century Code, Title 50, Chapter 10.2, Section 50-10.2-02 | ND LTC Ombudsman |
| Ohio | Ohio Revised Code, Title 37, Chapter 3721, Section 3721.13 | OH LTC Ombudsman |
| Oklahoma | Oklahoma Statutes, Title 63, Chapter 1, Section 1-1918 | OK LTC Ombudsman |
| Oregon | Oregon Administrative Rules, Chapter 411, Division 54, Rule 411-054-0027 | OR LTC Provider Resources |
| Pennsylvania | Pennsylvania Code, Title 28, Chapter 201, Section 201.29 | PA LTC Ombudsman |
| Rhode Island | Rhode Island General Laws, Title 23, Chapter 17.4-16 | RI LTC Ombudsman |
| South Carolina | South Carolina Code of Laws, Title 44, Chapter 81, Section 44-81.40 | SC Ombudsman |
| South Dakota | South Dakota Administrative Rules, Chapter 44:73:11 | SD LTC Ombudsman |
| Tennessee | Tennessee Rules and Regulations, Chapter 0720-18, Rule 0720-18-12 | TN LTC Ombudsman |
| Texas | Texas Administrative Code, Title 26, Chapter 554, Subchapter E | TX LTC Ombudsman |
| Utah | Utah Administrative Rules, Rule 432-150-12 | UT LTC Ombudsman |
| Vermont | Vermont Statutes, Title 33, Chapter 073, Section 7301 | VT LTC Ombudsman |
| Virginia | Virginia Administrative Code, Title 12, Agency 5, Chapter 371, Section 12VAC5-371-150 | VA Ombudsman LTC |
| Washington | Washington Revised Code, Title 74, Chapter 74.42 | WA LTC Ombudsman |
| Washington D.C. | District of Columbia Municipal Regulations, Title 22, Chapter : 22-B32 | DC LTC Ombudsman |
| West Virginia | West Virginia Code of State Rules, Title 64, Series 13, Rule 64-13-4 | WV LTC Ombudsman |
| Wisconsin | Wisconsin Statutes, Chapter 50, Section 50.09 | WI Ombudsman |
| Wyoming | Wyoming Administrative Rules, Chapter 11 | WY LTC Ombudsman |
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Legal Disclaimer: This article contains general legal information, but it is not intended to constitute professional legal advice for any particular situation and should not be relied on as professional legal advice. Any references to the law may not be current as laws regularly change through updates in legislation, regulation, and case law at the federal and state level. Nothing in this article should be interpreted as creating an attorney-client relationship. If you have legal questions, you should seek the advice of an attorney licensed to practice in your jurisdiction.
