LPN - Quality and Care Coordinator - Primary Care

Madison Health is a community-focused healthcare organization dedicated to providing compassionate, high-quality care close to home. We believe our employees are the heart of our mission and are committed to fostering a supportive, collaborative workplace where every team member can thrive.

Why Join Madison Health?

• Supportive, team-oriented work environment
• Competitive compensation
• Comprehensive benefits package (medical, dental, vision, retirement)
• Paid time off and holidays
• Opportunities for professional growth and development
• Meaningful work that makes a difference in our community

Position Summary

As a Licensed Practical Nurse in Primary Care at Madison Health, you will be responsible for supporting quality metrics for our primary care network. This role focuses on identifying and addressing care gaps, managing health maintenance and preventive screenings, coordinating Transitional Care Management (TCM) services, and supporting Annual Wellness Visits (AWV).

This position is primarily administrative and does not provide direct, hands-on patient care.

Key Responsibilities

• Identify patients with open care gaps (i.e. preventative screenings and immunizations). Collaborate with providers and clinical staff to close identified care gaps.  
• Conduct outreach to patients regarding overdue screenings to close identified care gaps.  
• Coordinate scheduling for preventive services such as mammograms, colon cancer screening, bone density scans, and immunizations. Maintain tracking systems.
• Monitor hospital discharge notifications and admission reports. Initiate timely patient outreach within required timeframes. Coordinate scheduling of TCM visits with primary care providers.  
• Identify eligible Medicare patients for AWV. Coordinate outreach and scheduling for AWV’s. Support providers with required documentation elements for AWV completion and compliance. Track completion rates and performance metrics.  
• Partner with providers, leadership and staff to improve quality outcomes.

Required Qualifications

• Education: Current LPN licensure in the State of Ohio
• Licensure/Certifications: BLS certification within 30 days of employment is required.
• Experience: Minimum of two years’ experience in a primary care setting preferred. Understanding of preventative care guidelines. Strong communication and patient outreach skills.