Nurse Manager - Specialty Clinics

Nurse Manager - Specialty Clinics
Plastics-Cosmetics
0.80 - 1.0 FTE, 64 - 80 Hours a Pay Period
Day Shift, Hours between 7:30 am – 5 pm (Flexible Start and End Times)
Weekends: No
Holidays: No
Telecommute Available: No

Position Overview:

The Nurse Manager is responsible for coordinating and day-to-day supervision for Specialty Clinics. This caregiver supports Specialty Clinic Caregivers by providing expertise in the nursing practice process, removing barriers to patient flow and clinical care, and by being a resource for decision-making.  Interprets and enforces policies and procedures. Provides leadership, coaching, direction, and mentoring to caregivers. 

Essential Duties & Responsibilities:

• Creates and promotes an environment where caregivers work cooperatively toward patient care objectives. Facilitates communication and problem solving by empowering and coaching caregivers as problem solvers. Engage caregivers in their work.
• Develops positive relationships through the use of effective communication, use of crucial conversation skills and timely feedback and follow up on issues.
• Provides supervision to caregivers. Holds caregivers accountable to the mission, vision, values, the manifesto and role summaries. Provides regular feedback to caregivers about behaviors and work performance. Uses the performance management process appropriately. Coaches and engages caregivers with the goal of developing and maintaining a highly talented, competent, and satisfied team.
• Knowledgeable in staffing guidelines. Ensures adequate staffing is maintained while controlling cost.
• Manages day to day operations related to supply use, caregiver resources, and adjustments to reduce cost and expenses; is a good financial steward of the department/organization.
• Prioritizes, organizes, and aligns daily work with the strategies of the departments and organization.
• Embeds Continuous Systems Improvement (CSI) principles and methods into all aspects of daily work. Uses Leader Standard Work and promotes CSI principles, methods, and tools. Attends Focus Boards and assists with Focus Board initiatives. Coaches caregivers in the use of the CSI principles and methods for problem solving, standard work development and implementation, and continuous processes/systems improvements. Understands, analyzes, and utilizes data for decision making.
• Continually works to improve caregiver workflows to improve the overall patient experience.
• Knowledgeable about the nursing practice process including assessment, planning, implementation, and evaluation of patient care. Collects, interprets, records, and communicates pertinent data that is relevant to patient care and consults with other members of the health care team appropriately.
• Operates services in an ethical manner. Ensures compliance with standard work, policies, procedures, and regulatory requirements.
• Promotes patient centered decision making and care with a focus on the patient experience, quality patient outcomes and an effective team approach to patient care.
• Assures patient feedback is addressed; investigating and recommending process improvements based on findings. Actively uses Safety Event and Risk Management Solutions to track and trend safety issues, patient care concerns, and process breakdowns.
• Participates in the necessary committee meetings (i.e. perinatal committee) and facilitates opportunities for improvement and/or approved changes to processes, etc.
• Assists with patient care functions and meets the essential functions of the Registered Nurse (RN) role in the Specialty Care Clinic.
• Other duties as requested or assigned.

Leadership Competencies:
All Winona Health supervisors/managers are responsible for the following:

• Providing direction and supervision to staff.
• Enforcing policies and recommending changes as needed.
• Operating their department(s) in an ethical manner, within the intent of federal, state, and local laws, and in alignment with the mission, vision, and values of Winona Health.
• Holding staff accountable for meeting performance expectations.
• Makes recommendations and lends support to the Manager/Director encouraging departmental growth and development.
• Participates in the maintenance of a fiscally responsible budget.
• Assists with the human resource aspect of the department including performance management, compliance, competencies of direct reports, and work place safety. Offers feedback on recruiting, hiring decisions and caregiver performance.

Supervisory Responsibilities:

Direct reports include the following positions:

• CLCRN – RN Clinic
• CLCLPN – LPN Clinic
• CLCCMA – Cert Medical Assistant – Clinic
• CLCCNA – CNA – Clinic

Skills and Experience:

Required:

• Associate’s Degree in Nursing
• Current Minnesota RN License
• Basic Life Support (BLS) Certification
• Basic computer skills: Word, Excel, Outlook, PowerPoint, and Patient Information Database (Cerner)

Preferred:

• One year of supervisory experience
• Bachelor’s Degree in Nursing

Summary of Benefits at Winona Health:

At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: 

Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives 
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being 
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth 
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers

For more details or specific information, visit our website or contact Human Resources

Internal Applicant Policy:

It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
 
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee’s past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.

Disclaimer:

Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.