CMA Outpatient Full-time

Location : Address

5940 MEXICO ROAD

Job Posting

We are dedicated to providing exceptional care to every patient, every time. 

 

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.  

 

Position Summary: 

Performs clinical duties in physician practices under the direction of the practice manager and physicians. Responsible for rooming patients, obtaining and documenting vital signs, administering injections and medications, performing EKGs and other point of care testing and treatments, triaging phone calls and electronic messages, and performing check out duties. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.  

 

Education, Experience, & Licensing Requirements:   

Education: High School Diploma or equivalent  

Experience: Previous medical assistant experience in vital sign accuracy, EKGs, medication administration, and immunizations  

 

Benefits for a Better You:  

  • Day one benefits package 
  • Pension Plan & 401K 
  • Competitive compensation 
  • FSA & HSA options 
  • PTO programs available 
  • Education Assistance 

 

 

Why You Belong Here:  

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.

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(* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA) *MA in CA State: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc. Additional Knowledge, Skills and Abilities Required § Knowledge of medical office management systems and procedures § Excellent time management skills and ability to multi-task and prioritize work § Social perceptiveness and service-oriented § Excellent written and verbal communication skills § Strong organizational and planning skills § Proficiency in MS Office and patient management software Core Competencies: § Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. § Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. § Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. § Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. § Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Additional Knowledge, Skills, and Abilities Preferred § None ESSENTIAL FUNCTIONS Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. § Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. § Process co-pays and schedule patient appointments for assigned center. § Coordinate provider referrals to assigned Specialist. § Answer patient questions regarding their care and keep them informed of their status. § Inform technical staff of patient flow. § Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; § Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. § Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. § Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. § Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. § Responsible for maintenance of medical records and scanning charts to patient files. § Answer phone calls, collect and sort daily incoming and outgoing postal correspondence § Ensure reception is well maintained § Conduct courtesy call-backs for patient follow-up. § Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. § Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. § All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!