FM Inpatient Navigator

Job Description

The Family Medicine Inpatient Navigator will support the clinical and logistical needs of patients admitted to the Family Medicine Inpatient and Parent Baby Services as they transition from the hospital to home and other community settings. Despite a long history of caring for vulnerable and marginalized patients with complex chronic illness, as well as extensive efforts by our physicians, pharmacists, nurses, social work and nursing partners, we continue to have difficulty safely bridging patients to the community for continued care and mitigating unnecessary readmissions. Our aggregate 30-day readmission rate has at times been as high as 20-25%, a level well above Centers for Medicare & Medicaid Services (CMS) targets. This position helps to monitor this rate and improve it by focusing resources and support on collaborative planning and communication between patient, inpatient and outpatient clinical teams and community-based organizations. The FM Inpatient Navigator will serve patients and their designees to ensure safe discharge and re-integration into the community during and after discharge from the hospital. The navigator will be an integral part of the care team, attending daily multidisciplinary rounds and working closely with physicians, nurse practitioners, nurses, pharmacists and social workers. Specific tasks for the position are outlined below.

Qualifications

Required Qualifications:

Bachelor's degree in related area and / or equivalent experience / training.
Minimum 1 year of experience
Prior experience in a health care setting
Basic mathematical skills
Excellent verbal and written communications skills; excellent organizational skills
Demonstrated ability to effectively perform multiple tasks
Excellent analytical, interpersonal, and problem-solving skills
Demonstrated ability to work independently and in a team; excellent demonstrated record of attendance and punctuality
Ability to learn and apply scientific terminology and concepts
Experience working with clinical issues
Knowledge and experience with scientific terminology and concepts

Preferred Qualifications

Excellent interpersonal skills, ability to create effective rapport with a diverse group of patients and care providers
Strong commitment to caring for underserved populations
Proficiency in Spanish and/or dialects of Chinese a plus

About UCSF

ABOUT US

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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