Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 12/36 - 12 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: Yes Hourly Pay Range (Minimum - Midpoint - Maximum): $61.740 - $70.170 - $90.160 The stated pay scale reflects the range as defined by the collective bargaining agreement between Sharp HealthCare and Sharp Professional Nurses Network, United Nurses Associations of California/Union of Health Care Professionals, NUHHCE, AFSME, AFL-CIO. Placement within the range is based on years of RN experience. What You Will Do To provide direct and indirect nursing services to patients and families. Required Qualifications Graduate of nursing school. 1 Year clinical experience (RNs with less than 12 months experience will complete the new grad requirements). California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Essential Functions Clinical advancement Uses systematic planning, appropriate methods and timely exchange of information with multidisciplinary team and patient/family to coordinate care. Demonstrates ability to focus on and manage multiple patient needs and aspects of care. Actively communicates with care team to plan patient care. Utilizes available resources to problem-solve and determine most effective approach to action. Clinical judgment and decision making Utilizes the nursing process and a critical thinking approach to provide patient care that incorporates the mind, body and spirit; is individualized, goal directed, and consistent with current standards of safety. Identifies actual/potential problems for which the patient is at risk. Continuously evaluates interventions and care, and adjusts the plan as patient and family needs change. Identifies need for referrals based on information obtained in initial and ongoing assessments and evaluation. Collaborates with patient, family and other team members to develop a comprehensive plan of care. Prioritizes demand for resources and collaborates with others to meet individualized patient needs. Acts as preceptor/teacher in guiding other nurses on how to apply the nursing process with a particular unit population. Makes appropriate referrals based on information obtained in initial and ongoing assessments and evaluation. Implements safe, therapeutic and efficient care for patients with complex needs due to multi-system disease and/or complications of treatment. Demonstrates accountability for achieving patient outcomes. Demonstrates an ability to quickly recognize a patient diagnosis even though presenting symptoms or situations may be dissimilar. Documents per department/entity guidelines of care and policies and procedures. Comprehensive; representing detailed, concise picture of patient's care. Serves as a resource for other staff in managing unit specific documentation issues. Charting reflects a critical thinking/problem oriented approach to patient issues. Clinical leadership Delegates/assigns and communicates expectations for care delivery processes to each member of the team. Knowledgeable about what can and cannot be delegated to each different health care team member. Responsible for delegation and follows through to ensure delegated task is complete. Before delegating, analyzes each situation, determines and consistently applies levels of supervision needed (unsupervised, initial direction and periodic inspection, continuous supervision, or should not be delegated). Assesses appropriateness of physician orders and to question physician when appropriate. Helps coworkers improve performance. Offers assistance and support to coworkers. Provides positive feedback to others. Provides unit specific information to students, floats, travelers/registry personnel and documents appropriately. Provides incidental teaching to members of the team. Looks for and applies ways to improve work processes and systems. Offers and accepts constructive feedback/criticism in a non-judgmental, positive and confidential manner. Seeks out opportunities to assist and support coworkers. Nurse-patient/family relationship Establishes a therapeutic relationship with patient and family. Anticipates problems to establishing/maintaining a therapeutic relationship with a specific patient and takes actions to enhance quality of nurse/patient/family interaction (problems may include: spiritual, cultural, language or other communication barriers; those imposed by nature of illness or health issue). Analyzes social/cultural variables and adapts nursing interventions to meet diverse needs. Serves as a patient advocate through actions such as: removing obstacles, identifying and supporting appropriate needs and wants; interpreting for patient to physician and visa/versa. Provides age appropriate patient education that facilitates recovery, self-care, end-of-life care and health maintenance, health promotion, and wellness. Coordinates transfer and discharge planning and teaching in collaboration with other members of the health care team. Collaborates with other team members to identify, develop and/or revise patient education materials. Demonstrates flexibility to teaching based on assessment of learner's needs and the integration of adult learning principles. Knowledge, Skills, and Abilities Independently performs the nursing process through individualized assessment, planning, implementation and evaluation of safe, therapeutic, efficient care for patients with overt and subtle needs throughout the continuum of care, and according to unit's standards of care. Performs safe nursing care for patients in more complex situations with some assistance and supervision. Demonstrates competency in all areas of the unit skills and some advanced skills. May teach some skills competencies. Coordinates patient care administered by other members of the care team. May assume the responsibility of relief charge nurse and may assist with preceptorship/professional development of new nurses and students. Uses common equipment and medications safely in the practice setting and consults others when unfamiliar. Recognizes inconsistencies in patient care and manages potential complications. Demonstrates consistent organization and prioritization of workload; confident management of emergency situations. Participates in quality improvement initiatives. Complies with all regulatory and accreditation standards. Demonstrates professional behavior through participation in unit activities and committees as appropriate. Delegates/assigns and communicates expectations for care delivery processes to each member of the team. Teaches skills as necessary. Coordinates patient care administered by other members of the nursing staff. Utilizes a variety of teaching/coaching strategies to assist family through disease process/experience. Promotes clinical effectiveness, efficient use of resources, and quality care in practice setting. Transfers knowledge and mentors others to improve clinical practice. Demonstrates complex problem solving and the use of critical thinking skills. $5,000 New Hire Relocation Incentive: Qualified external new hire candidates may be eligible for a $5,000 relocation incentive. Must be relocating from 100+ miles outside of San Diego to be eligible. New Hire Incentive Eligibility Requirements: The following are not eligible for hiring incentives: Current Sharp employees Rehires/Reinstates that are rejoining the organization less than 12 months from last date of employment with Sharp Healthcare In-state candidates To remain eligible for your sign on incentive the following criteria must be met: Must remain in original hired FTE status and shift (if specified in offer letter) Must remain in original department/specialty. Must remain in original Job Title Transfers to a non-bonus eligible department or position may result in forfeiting remaining incentive bonus. Sharp employees may be eligible for a $2,500 Employee Referral Bonus Employee Referral Incentive Eligibility: Referral must list the name of the Sharp employee that referred them on the job application. External referrals only If referring a former Sharp employee – must be more than 12 months since last date of employment with Sharp Healthcare at the time of referral. #relocation #referral Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 12/36 - 12 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: Yes Hourly Pay Range (Minimum - Midpoint - Maximum): $61.740 - $70.170 - $90.160 The stated pay scale reflects the range as defined by the collective bargaining agreement between Sharp HealthCare and Sharp Professional Nurses Network, United Nurses Associations of California/Union of Health Care Professionals, NUHHCE, AFSME, AFL-CIO. Placement within the range is based on years of RN experience. What You Will Do To provide direct and indirect nursing services to patients and families. Required Qualifications Graduate of nursing school. 1 Year clinical experience. California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Essential Functions Clinical advancement Uses systematic planning, appropriate methods and timely exchange of information with multidisciplinary team and patient/family to coordinate care. Demonstrates ability to focus on and manage multiple patient needs and aspects of care. Actively communicates with care team to plan patient care. Utilizes available resources to problem-solve and determine most effective approach to action. Clinical judgment and decision making Utilizes the nursing process and a critical thinking approach to provide patient care that incorporates the mind, body and spirit; is individualized, goal directed, and consistent with current standards of safety. Identifies actual/potential problems for which the patient is at risk. Continuously evaluates interventions and care, and adjusts the plan as patient and family needs change. Identifies need for referrals based on information obtained in initial and ongoing assessments and evaluation. Collaborates with patient, family and other team members to develop a comprehensive plan of care. Prioritizes demand for resources and collaborates with others to meet individualized patient needs. Acts as preceptor/teacher in guiding other nurses on how to apply the nursing process with a particular unit population. Makes appropriate referrals based on information obtained in initial and ongoing assessments and evaluation. Implements safe, therapeutic and efficient care for patients with complex needs due to multi-system disease and/or complications of treatment. Demonstrates accountability for achieving patient outcomes. Demonstrates an ability to quickly recognize a patient diagnosis even though presenting symptoms or situations may be dissimilar. Documents per department/entity guidelines of care and policies and procedures. Comprehensive; representing detailed, concise picture of patient's care. Serves as a resource for other staff in managing unit specific documentation issues. Charting reflects a critical thinking/problem oriented approach to patient issues. Clinical leadership Delegates/assigns and communicates expectations for care delivery processes to each member of the team. Knowledgeable about what can and cannot be delegated to each different health care team member. Responsible for delegation and follows through to ensure delegated task is complete. Before delegating, analyzes each situation, determines and consistently applies levels of supervision needed (unsupervised, initial direction and periodic inspection, continuous supervision, or should not be delegated). Assesses appropriateness of physician orders and to question physician when appropriate. Helps coworkers improve performance. Offers assistance and support to coworkers. Provides positive feedback to others. Provides unit specific information to students, floats, travelers/registry personnel and documents appropriately. Provides incidental teaching to members of the team. Looks for and applies ways to improve work processes and systems. Offers and accepts constructive feedback/criticism in a non-judgmental, positive and confidential manner. Seeks out opportunities to assist and support coworkers. Nurse-patient/family relationship Establishes a therapeutic relationship with patient and family. Anticipates problems to establishing/maintaining a therapeutic relationship with a specific patient and takes actions to enhance quality of nurse/patient/family interaction (problems may include: spiritual, cultural, language or other communication barriers; those imposed by nature of illness or health issue). Analyzes social/cultural variables and adapts nursing interventions to meet diverse needs. Serves as a patient advocate through actions such as: removing obstacles, identifying and supporting appropriate needs and wants; interpreting for patient to physician and visa/versa. Provides age appropriate patient education that facilitates recovery, self-care, end-of-life care and health maintenance, health promotion, and wellness. Coordinates transfer and discharge planning and teaching in collaboration with other members of the health care team. Collaborates with other team members to identify, develop and/or revise patient education materials. Demonstrates flexibility to teaching based on assessment of learner's needs and the integration of adult learning principles. Knowledge, Skills, and Abilities Independently performs the nursing process through individualized assessment, planning, implementation and evaluation of safe, therapeutic, efficient care for patients with overt and subtle needs throughout the continuum of care, and according to unit's standards of care. Performs safe nursing care for patients in more complex situations with some assistance and supervision. Demonstrates competency in all areas of the unit skills and some advanced skills. May teach some skills competencies. Coordinates patient care administered by other members of the care team. May assume the responsibility of relief charge nurse and may assist with preceptorship/professional development of new nurses and students. Uses common equipment and medications safely in the practice setting and consults others when unfamiliar. Recognizes inconsistencies in patient care and manages potential complications. Demonstrates consistent organization and prioritization of workload; confident management of emergency situations. Participates in quality improvement initiatives. Complies with all regulatory and accreditation standards. Demonstrates professional behavior through participation in unit activities and committees as appropriate. Delegates/assigns and communicates expectations for care delivery processes to each member of the team. Teaches skills as necessary. Coordinates patient care administered by other members of the nursing staff. Utilizes a variety of teaching/coaching strategies to assist family through disease process/experience. Promotes clinical effectiveness, efficient use of resources, and quality care in practice setting. Transfers knowledge and mentors others to improve clinical practice. Demonstrates complex problem solving and the use of critical thinking skills. $5,000 New Hire Relocation Incentive: Qualified external new hire candidates may be eligible for a $5,000 relocation incentive. Must be relocating from 100+ miles outside of San Diego to be eligible. New Hire Incentive Eligibility Requirements: The following are not eligible for hiring incentives: Current Sharp employees Rehires/Reinstates that are rejoining the organization less than 12 months from last date of employment with Sharp Healthcare In-state candidates To remain eligible for your sign on incentive the following criteria must be met: Must remain in original hired FTE status and shift (if specified in offer letter) Must remain in original department/specialty. Must remain in original Job Title Transfers to a non-bonus eligible department or position may result in forfeiting remaining incentive bonus. Sharp employees may be eligible for a $2,500 Employee Referral Bonus Employee Referral Incentive Eligibility: Referral must list the name of the Sharp employee that referred them on the job application. External referrals only If referring a former Sharp employee – must be more than 12 months since last date of employment with Sharp Healthcare at the time of referral. #relocation #referral Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $30.370 - $37.950 - $42.510 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Required Qualifications California Licensed Vocational Nurse (LVN) - CA Board of Vocational Nursing & Psychiatric Technicians -REQUIRED AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Preferred Qualifications 1 Year LVN experience in related clinical area Ambulatory care experience ACLS Certification (Advanced Cardiac Life Support) - American Heart Association -PREFERRED IV Certification (NPTA Sterile Product Certification) - Various-Employee provides certificate -PREFERRED Essential Functions Clinical skills Demonstrates clinical knowledge and skill in assigned area and within scope of practice. Fully successful in performing/assisting with all tests and procedures in assigned department. May act as a clinical resource for assigned area. Administers medications safely and accurately per guidelines and written order. Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification. Assists with Medical Assistant medication verification in immediate area. No medication errors. Able to prepare patient for examination or procedure. Obtains complete and accurate consent for procedures/surgery. Prepares and labels biopsies in a thorough and accurate manner. Accurately documents patient care per protocol. Partners with physicians to continuously learn and expand clinical knowledge base. Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments. In partnership with physician, provides specific educational material and individual teaching. Uses universal precautions and demonstrates knowledge of infection control policies and procedures. Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery. Participates in clinical projects as directed by the physician or manager. Department specific requirements: Department efficiency and effectiveness Organizes and completes daily requirements and responsibilities. Telephone Message Management - Ensures prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls. Daily Organization - Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Follows policy and procedure for entering of OCM and utilization of IDX. Completes work within assigned hours. Able to respond to changing circumstances and prioritize patient needs. Responds to urgent and emergent situations in a calm and capable manner. Utilizes good judgment and problem solving ability. Ensures readiness of reports and information to maximize patient visit. Maintains appropriate supply levels. Cost conscious in usage. Participates in and prepares for site inspections and inventories. Completes department inventories per guidelines. Enters authorizations and schedules surgeries and procedures in a timely and accurate manner. Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise. Nursing Competencies Successfully completes Nursing Competencies with a score of 90% or greater in each section = Great. Successfully completes Nursing Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good. Unsuccessful in passing more than one section of Nursing Competency Testing and/or failed to pass testing on second attempt = Needs Improvement Quality initiatives Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements. QA scores: 96-100% = Great; 90-95% = Good; 90% and below = Needs Improvement. Maintains narcotic control procedures including key management and inventory. Assists with prescription reconciliation at the end of month. Support and completion of quality initiatives: P4P, BMI, DataMart, etc. Technical skills Demonstrates knowledge of equipment and Information Systems applications. Able to activate emergency procedure per protocol - code, fire, etc. Documents patient care events in a thorough and accurate manner. Manages and completes AEHR tasks per prescribed time lines. Support and knowledge of new applications and policies: AEHR, Abbreviations, etc. Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work. Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities. Able to operate and maintain department equipment. Knowledge, Skills, and Abilities Demonstrated proficiency in clinical skill and nursing judgment. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
Hours : Shift Start Time: 7 AM Shift End Time: 6 PM AWS Hours Requirement: 10/40 - 10 Hour Shift Additional Shift Information: Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $25.300 - $30.360 - $34.000 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Required Qualifications Other : Certification of completion of a Medical Assistant Program. AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Preferred Qualifications 1 Year MA experience in related clinical area. Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants -PREFERRED Hospital Corpsman (HM) - US Navy -PREFERRED Essential Functions Clinical competencies Successfully completes Clinical Competencies with a score of 90% or greater in each section = Great. Successfully completes Clinical Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good. Unsuccessful in passing more than one section of Clinical Competency Testing and/or failed to pass testing on second attempt = Needs Improvement. Clinical skills Demonstrates clinical knowledge and skill in assigned area and within scope of practice. Fully successful in performing/assisting with all tests and procedures in assigned department. Administers medications safely and accurately per guidelines and written order. Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification. No medication errors. Able to prepare patient for examination or procedure. Obtains complete and accurate consent for procedures/surgery. Prepares and labels biopsies in a thorough and accurate manner. Accurately documents patient care per protocol. Partners with physicians to continuously learn and expand clinical knowledge base. Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments. In partnership with physician, may review pre-printed teaching materials or written instructions from the provider with the patient. Uses universal precautions and demonstrates knowledge of infection control policies and procedures. Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery. Participates in clinical projects as directed by the physician or manager. Department specific requirements: Department efficiency and effectiveness Organizes and completes daily requirements and responsibilities. Telephone Message Management - Ensures prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls. Daily Organization - Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Follows policy and procedure for entering of OCM and utilization of IDX. Completes work within assigned hours. Able to respond to changing circumstances and prioritize patient needs. Responds to urgent and emergent situations in a calm and capable manner. Utilizes good judgment and problem solving ability. Ensures readiness of reports and information to maximize patient visit. Maintains appropriate supply levels. Cost conscious in usage. Participates in and prepares for site inspections and inventories. Completes department inventories per guidelines. Enters authorizations and schedules surgeries and procedures in a timely and accurate manner. Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise. Quality initiatives Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements. QA scores: 96-100% = Great; 90-95% = Good; 90% and below = Needs Improvement. Support and completion of quality initiatives: P4P, BMI, DataMart, etc. Technical skills Demonstrates knowledge of equipment and Information Systems applications. Able to activate emergency procedure per protocol - code, fire, etc. Documents patient care events in a thorough and accurate manner. Manages and completes AEHR tasks per prescribed time lines. Support and knowledge of new applications and policies: AEHR, Abbreviations, etc. Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work. Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities. Able to operate and maintain department equipment. Knowledge, Skills, and Abilities Demonstrated proficiency in clinical skill and office procedures. Medication administration proficiency. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
Hours : Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 10/40 - 10 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $27.830 - $33.390 - $37.400 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Required Qualifications Other : Certification of completion of a Medical Assistant Program. AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Preferred Qualifications 1 Year MA experience in related clinical area. Certified Medical Assistant (CMA) - California Certifying Board for Medical Assistants -PREFERRED Hospital Corpsman (HM) - US Navy -PREFERRED Essential Functions Clinical competencies Successfully completes Clinical Competencies with a score of 90% or greater in each section = Great. Successfully completes Clinical Competencies with a score of 90% or greater on all but one section. Passed on retesting = Good. Unsuccessful in passing more than one section of Clinical Competency Testing and/or failed to pass testing on second attempt = Needs Improvement. Clinical skills Demonstrates clinical knowledge and skill in assigned area and within scope of practice. Fully successful in performing/assisting with all tests and procedures in assigned department. Administers medications safely and accurately per guidelines and written order. Ensures verification by licensed person and documentation of all medications administered including two (2) patient identifier verification. No medication errors. Able to prepare patient for examination or procedure. Obtains complete and accurate consent for procedures/surgery. Prepares and labels biopsies in a thorough and accurate manner. Accurately documents patient care per protocol. Partners with physicians to continuously learn and expand clinical knowledge base. Listens to patients, collects pertinent information, recognizes the urgency of the patient's problem and routes to physicians. Returns phone calls according to physician instruction. May schedule patient appointments. In partnership with physician, may review pre-printed teaching materials or written instructions from the provider with the patient. Uses universal precautions and demonstrates knowledge of infection control policies and procedures. Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery. Participates in clinical projects as directed by the physician or manager. Department specific requirements: Department efficiency and effectiveness Organizes and completes daily requirements and responsibilities. Telephone Message Management - Ensures prompt and efficient return of messages according to established policy. Troubleshoots and resolves problem calls. Daily Organization - Monitors patient flow, physician schedules and completes daily tasks to ensure quality and meet service standards. Follows policy and procedure for entering of OCM and utilization of IDX. Completes work within assigned hours. Able to respond to changing circumstances and prioritize patient needs. Responds to urgent and emergent situations in a calm and capable manner. Utilizes good judgment and problem solving ability. Ensures readiness of reports and information to maximize patient visit. Maintains appropriate supply levels. Cost conscious in usage. Participates in and prepares for site inspections and inventories. Completes department inventories per guidelines. Enters authorizations and schedules surgeries and procedures in a timely and accurate manner. Assists in other departments as assigned to meet staffing needs and travels to other sites as business needs arise. Quality initiatives Completes Quality Assurance (QA) assignments and ensures overall department compliance with requirements. QA scores: 96-100% = Great; 90-95% = Good; 90% and below = Needs Improvement. Support and completion of quality initiatives: P4P, BMI, DataMart, etc. Technical skills Demonstrates knowledge of equipment and Information Systems applications. Able to activate emergency procedure per protocol - code, fire, etc. Documents patient care events in a thorough and accurate manner. Manages and completes AEHR tasks per prescribed time lines. Support and knowledge of new applications and policies: AEHR, Abbreviations, etc. Demonstrate typing skills proficiency by: Using a keyboard, required to type proficiently and accurately; Have the ability to type a minimum of 30 words per minute with 0-2 errors; Have the ability to proof work. Knowledge of insurance, utilization review, scheduling requirements and support of front desk responsibilities. Able to operate and maintain department equipment. Knowledge, Skills, and Abilities Demonstrated proficiency in clinical skill and office procedures. Medication administration proficiency. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
