Care Team Manager Specialist

Why New Perspective Senior Living?

A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

Position Summary

The Care Team Manager Specialist (CTMS) fills in as a Care Team Manager (CTM) temporarily and assists in onboarding and mentoring new CTMs. The CTMS oversees the caregiving team in assisted living and memory care, ensuring legal and policy compliance while providing excellent customer service and prioritizing residents' needs.

Key Responsibilities:

Will travel to any of New Perspective communities within Ohio and Pennsylvania to temporarily act as CTM when there is a vacancy.
Mentor and support Care Team Managers.
Oversee caregiving team staffing, training, scheduling, morale, and performance management.
Ensure proper staffing and policy compliance.
Maintain accurate resident care records.
Collaborate with the clinical team on resident care.
Ensure team adherence to attendance, break, and dress code policies.
Attend required trainings and safety procedures.
Be a servant leader and instill our values to bring happiness every day to our residents.
Perform other duties as needed.

Qualifications:

Associate’s degree in healthcare or relevant experience.
CNA and medication aide certification (in applicable states).
Familiarity with Microsoft Office and ability to learn new software.
Preferred experience in senior living or healthcare.
Strong communication and problem-solving skills.
Ability to work a flexible schedule, including weekends and holidays, and to assume on-call responsibilities as assigned.

Team Member Benefits & Perks*

Medical, Dental, & Vision Insurance
401(k) with Company Match!
Paid Time Off and Holidays
Company-Paid Basic Life Insurance
Voluntary Short-Term Disability
Company-Paid Long-Term Disability
Health Reimbursement Account/Health Savings Account
Flexible Spending Accounts
Education assistance - up to $5,000 per calendar year!
Leadership Development & Career Advancement
Real-time Access to Earned Wages
Referral Bonuses
Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.

INDLP

Share this job

Related Jobs

Resident Assistant: (RA/NCNA/HHA)

Kendal Oberlin, OH

Kendal at Oberlin is a full-service life plan community which primarily serves older adults in the Quaker tradition. Residents are assured a lifetime of healthcare including short-and long-term nursing services, memory care and assisted living. Equally important, residents enjoy an independent, enriching living experience. Kendal at Oberlin's Nursing Department is currently seeking caring and compassionate Resident Assistant's for various 8 and 12 hour shifts. The Resident Assistant will provide support and assistance to our Care Partner's (STNA/CNA) for our Assisted Living residents. The Resident Assistant will aide in providing an engaging therapeutic living environment for those individuals with cognitive impairment. Additionally, the role will be responsible for including, but not limited to: Providing physical support for residents with Activities of daily living (ADLs), showers, baths. Answering resident calls and determining how best to help them. Ensuring residents receive an appropriate diet by reviewing their dietary restrictions, food allergies, and preferences. Measuring and recording food and liquid intake and urinary and fecal output and reporting changes to nursing staff. Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by nursing team. Ability to think and work independently and with direction and communicate with staff members in a fast-paced and sometimes stressful environment. Proper use of mechanical lifts. Qualifications and Experience: Minimum of Home Health Aide or Non-certified nursing assistant required . Must have current First Aide and CPR certifications. Must be able to bend, stoop, push, pull, lift, transfer residents weighing 50 to 250 pounds. Must be capable of clearly communicating with residents. Must be able to reliably commute or planning to relocate before starting work (Required)

CNA

Full-time

4 days ago

Patient Care Associate (PCA) – Nursing Float Pool – Lorain Hospital

Bon Secours Mercy Health Lorain, OH

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Days/Afternoons (United States of America) THIS IS A COLLECTIVE BARGAINING UNIT POSITION Summary of Primary Function/General Purpose of Position Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. Essential Job Functions Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties. Acts as liaison between patient and nurse to report changes or concerns to nurse Provides high level customer service to all patients, patient's family, visitors and all employees Provides accurate, precise, timely documentation when applicable for patient care Uses professional, verbal and written communication skills at all times Work Experience Preference for recent experience in acute care and/or long term care facility Required Skills Ability to clearly communicate to other members of the healthcare team Ability to understand and follow directions of healthcare team Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) Infection prevention and transmission based precautions Understanding of clerical duties and office based technology Team dynamics Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition) Basic hygiene and activities of daily living care Feeding, hydration, and nutrition Bowel and bladder elimination Ambulation and patient mobility Use of clinical technology Compassionate, relationship based approach in care activities Accountability for completion of assigned tasks Escalation of concerns via chain of command Certifications BLS Basic Life Support - American Heart Association (preferred) Nursing Student with First Clinical Rotation complete OR state testing complete (required) Education High School/GED (required) Hours 36 scheduled weekly hours 7a-730p Every other weekend and holiday. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Nursing Float Pool - Lorain It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .

Patient Care Associate (PCA) – Med Surg 4W – Lorain Hospital

Bon Secours Mercy Health Lorain, OH

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Days/Afternoons (United States of America) THIS IS A COLLECTIVE BARGAINING UNIT POSITION Summary of Primary Function/General Purpose of Position Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. Essential Job Functions Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit-based specialty duties. Acts as liaison between patient and nurse to report changes or concerns to nurse Provides high level customer service to all patients, patient's family, visitors and all employees Provides accurate, precise, timely documentation when applicable for patient care Uses professional, verbal and written communication skills at all times Work Experience Preference for recent experience in acute care and/or long-term care facility Required Skills Ability to clearly communicate to other members of the healthcare team Ability to understand and follow directions of healthcare team Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) Infection prevention and transmission-based precautions Understanding of clerical duties and office-based technology Team dynamics Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition) Basic hygiene and activities of daily living care Feeding, hydration, and nutrition Bowel and bladder elimination Ambulation and patient mobility Use of clinical technology Compassionate, relationship-based approach in care activities Accountability for completion of assigned tasks Escalation of concerns via chain of command Certifications BLS Basic Life Support - American Heart Association (preferred) Nursing Student with First Clinical Rotation complete OR state testing complete (required) Education High School/GED (required) 36 Scheduled Weekly Hours 7a-7:30p Every other weekend and holiday. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Med/Surg Unit - Lorain - 4 West It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .

Patient Care Associate (PCA) – Med Surg – Lorain Hospital

Bon Secours Mercy Health Lorain, OH

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 36 Work Shift: Evenings/Nights (United States of America) THIS IS A COLLECTIVE BARGAINING UNIT POSITION. Patient Care Associate (PCA) – Med Surg – Lorain Hospital Summary of Primary Function/General Purpose of Position Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. Essential Job Functions Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit based specialty duties. Acts as liaison between patient and nurse to report changes or concerns to nurse Provides high level customer service to all patients, patient's family, visitors and all employees Provides accurate, precise, timely documentation when applicable for patient care Uses professional, verbal and written communication skills at all times Work Experience Preference for recent experience in acute care and/or long term care facility Required Skills Ability to clearly communicate to other members of the healthcare team Ability to understand and follow directions of healthcare team Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) Infection prevention and transmission based precautions Understanding of clerical duties and office based technology Team dynamics Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition) Basic hygiene and activities of daily living care Feeding, hydration, and nutrition Bowel and bladder elimination Ambulation and patient mobility Use of clinical technology Compassionate, relationship based approach in care activities Accountability for completion of assigned tasks Escalation of concerns via chain of command Certifications BLS Basic Life Support - American Heart Association (preferred) Nursing Student with First Clinical Rotation complete OR state testing complete (required) Education High School/GED (required) Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: OP Behavioral Health Services - Lorain It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .

CNA

Part-time

1 week ago

Patient Care Associate (PCA) – Rehab – Lorain Hospital

Bon Secours Mercy Health Lorain, OH

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 20 Work Shift: Evenings (United States of America) THIS IS A COLLECTIVE BARGAINING UNIT POSITION Summary of Primary Function/General Purpose of Position Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health. Essential Job Functions Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit-based specialty duties. Acts as liaison between patient and nurse to report changes or concerns to nurse Provides high level customer service to all patients, patient's family, visitors and all employees Provides accurate, precise, timely documentation when applicable for patient care Uses professional, verbal and written communication skills at all times Work Experience Preference for recent experience in acute care and/or long-term care facility Required Skills Ability to clearly communicate to other members of the healthcare team Ability to understand and follow directions of healthcare team Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) Infection prevention and transmission-based precautions Understanding of clerical duties and office-based technology Team dynamics Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition) Basic hygiene and activities of daily living care Feeding, hydration, and nutrition Bowel and bladder elimination Ambulation and patient mobility Use of clinical technology Compassionate, relationship-based approach in care activities Accountability for completion of assigned tasks Escalation of concerns via chain of command Certifications BLS Basic Life Support - American Heart Association (preferred) Nursing Student with First Clinical Rotation complete OR state testing complete (required) Education High School/GED (required) 20 Scheduled Weekly Hours Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Med/Surg Unit - Lorain - Rehab Nursing It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .