JOB RESPONSIBILITIES: Responsible for coordinating and performing general office functions and receptionist duties including greeting patients, typing correspondence, filing, answering phones and transmitting messages. Completes return phone calls to patients, physician offices, etc. Orders medical and office supplies as needed. Appropriately screens patient referrals from physician offices and schedules appointments. Completes tasks to ensure patient registration and precertification. Inputs orders and processes patient payments. Performs office charge entry. Assists in delivery of direct patient care under the supervision of a licensed Registered Nurse or a physician/provider in clinic and procedural area. Assists with procedures within scope of training/certification, including but not limited to: positioning patient for kyphoplasty, stimulator placement and injections. Assists physician/provider in preparing exam room, equipment and patients for medical exam/procedures by taking medical history, vital signs and lab specimens. Administers medication both orally and by injection as prescribed by physician/provider. Reinforces proper medication and dosage requirements with the patient and/or patient’s family. Maintains a steady flow of patient volume into designated exam rooms to keep physician/provider and patient wait times to a minimum. Conducts patient phone calls post procedure for follow-up. Conducts all activities in compliance with applicable laws, regulations, standards and JMH policies and procedures including Blood and Body Substance Precautions. Supports organizational and department goals and participates in organizational/departmental Performance Improvement initiatives. Maintains confidentiality of patient, employee and business information. Completes on-going training and attends required educational programs. Performs other duties as required or assigned by Department Manager. EDUCATION, EXPERIENCE AND TRAINING: Requires High School diploma or equivalent. Requires graduation from a recognized medical assistant training course or equivalent clinical experience. Current CMA (AAMA), NCMA or CCMA certification required. Phlebotomy and EKG experience preferred. BLS certification required or must be obtained with 30 days of hire or transfer. Previous physician office experience required. Previous billing experience preferred. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law. SCHEDULE: Monday through Friday, 8 am to 5 pm, 1 hour lunch 80 hours, 1.0 FTE
JOB RESPONSIBILITIES: Assists provider by rooming patient, documenting signs/symptoms, obtaining blood pressure, weight and temperature as pertinent. Completes medical history forms. Performs set-up for procedures and assists provider with procedures, which may include performing dressing changes, ear washes, catheterizations, removing sutures and staples, removing castings, breathing treatments, assisting with cast application and DME fittings, EKG’s, urinalyses, strep, flu, pregnancy tests, and some injections as directed by the provider and dependent upon the providers’ specialty. Schedules tests, radiology exams and appointments with specialists as requested by the provider and/or patients. Enters all information pertaining to check-in/check-out as necessary in an appropriate manner in the EMR. Performs prior authorizations as required. Notifies office referral specialist when insurance referral is required. Assists provider with office exams, obtaining height, weight, BMI and other pertinent information as required. In Family Physicians, Women’s Care, Internal Medicine and Pediatrics: May administer immunizations. Updates immunization records and records VFC immunizations in VFC log. Performs phone triage when scheduled, including fielding patient medical questions, test results, medication refills, and call-backs to patients as directed by provider or requested by patient. Faxes/calls/transmits prescription refills as directed by provider. Performs walk-in patient duties as scheduled, which may include: triage, injections, blood pressures, urinalyses, medication sample requests, collecting history and other information from the patients to be relayed to the provider for direction. Functions as a resource to visitors, providers and staff; greets everyone promptly and courteously. Clearly communicates and continuously supports the Mission and Values of JMH. Performs additional duties not addressed here as assigned by the Practice Administrator, practice site provider and/or the JMH Vice President of Physician Practices. Conducts all activities in compliance with applicable laws, regulations, standards, and Hospital policies and procedures including Blood and Body Substance Precautions. EDUCATION, EXPERIENCE AND TRAINING: High school graduate in addition to specialized courses to include the successful completion of, and graduation from, a recognized medical assistant training course or equivalent experience required. Current CMA (AAMA), RMA, NCMA or CCMA certification required. Requires current BLS o r CPR for Healthcare Providers certification within 6 months of hire. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law. SCHEDULE: Monday through Friday, 8 am to 5 pm, 1 hour lunch 80 hours, 1.0 FTE
JOB RESPONSIBILITIES: Completes the registration of patients into the hospital computer system according to hospital procedures, including: Performs bedside registration for Emergency Room patients. Pre-registers and registers patients for direct admission, scheduled admissions, outpatient surgeries and outpatient ancillary services in order to allow timely and accurate billing to third party payers and patients. Verifies and assures accurate documentation of financial and demographic information. Updates computer system if needed and makes copies of insurance cards for appropriate departments. Explains purpose of and obtains signatures for all consent forms and witnesses signatures of patients and responsible parties (consent for treatment, financial consent, Medicare Message advance directive, MSP form, and the HIPAA Revalidation consent form). Scans all forms for consent to treatment, financial forms, insurance cards, Photo ID's, HIPAA revalidation forms, ABN forms, and etc. Enters PA # and pre-cert number from insurance certification/referral letters-scans letters into system. Scans the PATA orders into system, plus some off-site registrations into system. Obtains pre-certification, referrals and prior authorizations on all hospital admissions, ER managed care, same day surgeries and required ancillary services within 24 hours of admission or next working day. Keys all required certification information into hospital computer systems. Coordinates with Case Management Department to ensure accurate execution of third party benefit program activities to best benefit the patient. Coordinates with Patient Access Specialists to provide accurate information to facilitate verification of benefits. Collects co-pays/deductibles for ED services. Also functions as Cashier during hours when the Cashier's office is closed. Accepts payment for admission deposits and patient valuables and accepts payment for current and past medical services and issues a receipt to the patient. Assists with coverage of Hospital Switchboard, responds to codes, carries responding phone on person when no dedicated switchboard operator is on duty. Performs related miscellaneous duties as assigned by supervisor. Conducts all activities in compliance with applicable laws, regulations, standards and hospital policies and procedures including Blood and Body Substance Precautions. Escorts patients to assigned nurses’ station or directs to ancillary department upon completion of registration process. EDUCATION, EXPERIENCE AND TRAINING: High school diploma or equivalent required. Previous CRT experience preferred. Previous experience in hospital admitting department or previous clerical experience in a medical setting preferred. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law. SCHEDULE: Will work primarily nights, weekends and holidays. Varied hours as needed. No guaranteed hours.
JOB RESPONSIBILITIES: Assists provider by rooming patient, documenting signs/symptoms, obtaining blood pressure, weight and temperature as pertinent. Completes medical history forms. Performs set-up for procedures and assists provider with procedures, which may include performing dressing changes, ear washes, catheterizations, removing sutures and staples, removing castings, breathing treatments, assisting with cast application and DME fittings, EKG’s, urinalyses, strep, flu, pregnancy tests, and some injections as directed by the provider and dependent upon the providers’ specialty. Schedules tests, radiology exams and appointments with specialists as requested by the provider and/or patients. Enters all information pertaining to check-in/check-out as necessary in an appropriate manner in the EMR. Performs prior authorizations as required. Notifies office referral specialist when insurance referral is required. Assists provider with office exams, obtaining height, weight, BMI and other pertinent information as required. In Family Physicians, Women’s Care, Internal Medicine and Pediatrics: May administer immunizations. Updates immunization records and records VFC immunizations in VFC log. Performs phone triage when scheduled, including fielding patient medical questions, test results, medication refills, and call-backs to patients as directed by provider or requested by patient. Faxes/calls/transmits prescription refills as directed by provider. Performs walk-in patient duties as scheduled, which may include: triage, injections, blood pressures, urinalyses, medication sample requests, collecting history and other information from the patients to be relayed to the provider for direction. Functions as a resource to visitors, providers and staff; greets everyone promptly and courteously. Clearly communicates and continuously supports the Mission and Values of JMH. Performs additional duties not addressed here as assigned by the Practice Administrator, practice site provider and/or the JMH Vice President of Physician Practices. Conducts all activities in compliance with applicable laws, regulations, standards, and Hospital policies and procedures including Blood and Body Substance Precautions. EDUCATION, EXPERIENCE AND TRAINING: High school graduate in addition to specialized courses to include the successful completion of, and graduation from, a recognized medical assistant training course or equivalent experience required. Current CMA (AAMA), RMA, NCMA or CCMA certification required. Requires current BLS o r CPR for Healthcare Providers certification within 6 months of hire. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law. SCHEDULE: Full time, Monday through Friday, 8 am to 5 pm, 1 hour lunch 80 hours per pay period, 1.0 FTE
JOB RESPONSIBILITIES: Assists provider by rooming patient, documenting signs/symptoms, obtaining blood pressure, weight and temperature as pertinent. Completes medical history forms. Performs set-up for procedures and assists provider with procedures, which may include performing dressing changes, ear washes, catheterizations, removing sutures and staples, removing castings, breathing treatments, assisting with cast application and DME fittings, EKG’s, urinalyses, strep, flu, pregnancy tests, and some injections as directed by the provider and dependent upon the providers’ specialty. Schedules tests, radiology exams and appointments with specialists as requested by the provider and/or patients. Enters all information pertaining to check-in/check-out as necessary in an appropriate manner in the EMR. Performs prior authorizations as required. Notifies office referral specialist when insurance referral is required. Assists provider with office exams, obtaining height, weight, BMI and other pertinent information as required. In Family Physicians, Women’s Care, Internal Medicine and Pediatrics: May administer immunizations. Updates immunization records and records VFC immunizations in VFC log. Performs phone triage when scheduled, including fielding patient medical questions, test results, medication refills, and call-backs to patients as directed by provider or requested by patient. Faxes/calls/transmits prescription refills as directed by provider. Performs walk-in patient duties as scheduled, which may include: triage, injections, blood pressures, urinalyses, medication sample requests, collecting history and other information from the patients to be relayed to the provider for direction. Functions as a resource to visitors, providers and staff; greets everyone promptly and courteously. Clearly communicates and continuously supports the Mission and Values of JMH. Performs additional duties not addressed here as assigned by the Practice Administrator, practice site provider and/or the JMH Vice President of Physician Practices. Conducts all activities in compliance with applicable laws, regulations, standards, and Hospital policies and procedures including Blood and Body Substance Precautions. EDUCATION, EXPERIENCE AND TRAINING: High school graduate in addition to specialized courses to include the successful completion of, and graduation from, a recognized medical assistant training course or equivalent experience required. Current CMA (AAMA), RMA, NCMA or CCMA certification required. Requires current BLS o r CPR for Healthcare Providers certification within 6 months of hire. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law. SCHEDULE: Monday-Friday 8:00 a.m. - 5:00 p.m
