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CMA-PATIENT SERVICE REP- GI AND HEPATOLOGY

JOB RESPONSIBILITIES: Responsible for coordinating and performing general office functions and receptionist duties including greeting patients, typing correspondence, filing, answering phones and transmitting messages. Completes return phone calls to patients, physician offices, etc. Orders medical and office supplies as needed. Appropriately screens patient referrals from physician offices and schedules appointments. Completes tasks to ensure patient registration and precertification. Inputs orders and processes patient payments. Performs office charge entry. Assists in delivery of direct patient care under the supervision of a licensed Registered Nurse or a physician/provider in clinic and procedural area. Assists with procedures within scope of training/certification, including but not limited to: positioning patient for kyphoplasty, stimulator placement and injections. Assists physician/provider in preparing exam room, equipment and patients for medical exam/procedures by taking medical history, vital signs and lab specimens. Administers medication both orally and by injection as prescribed by physician/provider. Reinforces proper medication and dosage requirements with the patient and/or patient’s family. Maintains a steady flow of patient volume into designated exam rooms to keep physician/provider and patient wait times to a minimum. Conducts patient phone calls post procedure for follow-up. Conducts all activities in compliance with applicable laws, regulations, standards and JMH policies and procedures including Blood and Body Substance Precautions. Supports organizational and department goals and participates in organizational/departmental Performance Improvement initiatives. Maintains confidentiality of patient, employee and business information. Completes on-going training and attends required educational programs. Performs other duties as required or assigned by Department Manager. EDUCATION, EXPERIENCE AND TRAINING: Requires High School diploma or equivalent. Requires graduation from a recognized medical assistant training course or equivalent clinical experience. Current CMA (AAMA), NCMA or CCMA certification required. Phlebotomy and EKG experience preferred. BLS certification required or must be obtained with 30 days of hire or transfer. Previous physician office experience required. Previous billing experience preferred. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana. The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law. SCHEDULE: Monday through Friday, 8 am to 5 pm, 1 hour lunch 80 hours, 1.0 FTE

CMA

Full-time

1 week ago

CERTIFIED MEDICAL ASSISTANT- ITERNAL MEDICINE

Johnson Memorial Health Franklin, IN

Johnson Memorial Health Franklin, IN

Works with Manager to provide leadership and direction in accordance with organizational and departmental goals and objectives. Participates in unit's Performance Improvement plan to improve organizational performance. Assists in maintaining budgetary limits in both operating expense and FTE's by utilizing limited resources appropriately. Responsible for meeting staffing standards on assigned unit/shift. Provides for professional growth and development of staff. Assists Manager in establishing a climate conducive to meeting educational needs and efforts of the unit. Assists Manager with tracking compliance of assigned staff with mandatory meetings, in- services, and tests. Oversees and coordinates orientation of new staff. Acts as preceptor when needed. Assists with conducting unit meetings on a regular basis according to unit standards. Participates in completion of staff performance evaluations. Assists Manager in counseling employees, developing staff, and as appropriate, utilizing disciplinary process. Supervises professional and/or technical unit staff and student nurses on shift. Determines staffing mix and amount based on budgeted hours and patient acuity. Assigns duties based on patient unit needs and individual expertise of staff members. Assists with tracking assigned staff attendance and tardiness in accordance with attendance standards. Responsible for assisting manager in managing staff schedules through self-scheduling platform Assists in interviewing and selecting staff for unit. Collaborates with ancillary support services to provide a safe, comfortable, clean, and secure environment for patients, staff, and visitors. Oversees maintenance of supplies necessary for providing emergency and routine nursing care. Promotes open communication and continuity of care between shifts, floors, physicians/providers and departments through limited verbal reports, charting, patient care plans, and assisting with transfers. Willingly accepts assignments and demonstrates flexibility in working in different areas as needed. Adheres to and provides assistance in orientation to and practice of emergency procedures, fire drills, evacuation procedures, and internal/external disaster plans. Provides input in formulating patient care policies and procedures and standards of care for patient care services. Evaluates patient care through assessment, planning, intervention, re-evaluation, written documentation, observation, and comparison to established standards. Organizes patient care and ensures continuity of care based upon knowledge of patient needs. Assures patient and significant others' participation in plan of care including teaching and discharge plans. Demonstrates effective interpersonal skills appropriate to the age, type, and development level of patients. Administers nursing care to patients, as needed, to maintain clinical skills, assesses particular patient requirements and supports staff. As needed, and using approved methods, assists in safely placing patients in seclusion or restraints and observes suicide/seclusion precautions including physical requirements for physical holds and safe transport of patients. Sets priorities and assures the completion of care through documentation for all assigned patients/duties within shift. Assumes role of patient advocate respecting guidelines found in Patient Bill of Rights. Communicates with patients, significant others, and health professionals regarding care to patient. Maintains confidentiality of patient record and patient, physician, staff, or other healthcare provider information, whether verbal or written. Serves as clinical resource person and participates in assessing patient/family status to plan patient's care. Assures patient and significant other participation in plan of care, including discharge planning. Participates in and provides direction for teaching of patients and significant others. Cooperates with clinical instructors in planning, implementing, and evaluating students' clinical experience. Assumes responsibility for own personal continuing education and developmental needs; attends meetings, workshops, and conventions to enrich personal knowledge, growth, and skill in providing clinical care. Completes mandatory educational requirements in time specified. Serves on committees in patient care/nursing, hospital-wide or professional nursing organizations. Performs other related duties as assigned. Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Health. Conducts all activities in compliance with applicable laws, regulations, standards, and Johnson Memorial Health policies and procedures including Blood and Body Substance Precautions and JMH’s Equal Opportunity and Affirmative Action Policy. 7:00 a.m. - 7:30 p.m. 72 hours per bi-weekly pay period.