RN Manager/Supervisor Full-time
State of Arizona

NURSING SUPERVISOR – CASE MANAGEMENT

State of Arizona Phoenix, AZ, US
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DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life

NURSING SUPERVISOR – CASE MANAGEMENT

Job Location:

Division of Developmental Disabilities
4000 North Central Avenue, Phoenix, Arizona 85012

Posting Details:

Salary: $90,000.00 to $95,000.00 

Grade: N2

Closing Date: April 8, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Nursing Supervisor - Case Management. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Supervises and directs work activities of staff; provides necessary training; technical advice and assistance regarding development, implementation, or monitoring member Person Centered Service Plans (PCSP). Ensures consistency in case management, and overall applications with an emphasis on programming and ensuring all federal and state requirements are complied with and documentation and files is complete.
• Assigns caseloads, monitors work activities, nursing assessments, conducts meetings, and provides assistance in resolving conflicts. Responsible for recruitment, assures appropriate staffing, hiring, retention, and evaluate of work performance of staff. Reviews cases assigned to work unit; assesses needs and assigns cases to staff members; reviews PCSP and Nursing Assessments developed by staff to ensure member needs are met.
• Ensures staff is performing appropriate, comprehensive assessments of member's physical, mental & long-term needs to develop appropriate care plans for prevention, outcome improvement, decreased risk status and increased self-care opportunities. Provides assistance and support to members/families in crisis directly or through participation with the interdisciplinary team. Identifies and resolves problems timely and appropriately.
• Attends meetings with providers, managerial and administrative staff. Implements strategies, goals, objectives, policies, procedures, and guidelines to define systems and area operations relevant to the Division. Works with programs/resource development to ensure services and providers are acquired to meet the needs of members. 10 Acts as liaison to behavioral health case management, and the mental health agencies/providers, to problem solve difficult cases. Attends staff meetings. Works health care issues with Health Care Services clinical team and inter-disciplinary meetings. Establishes and maintains good rapport and open communication through various forums, inter-disciplinary meetings, area meetings, team meetings.
• Researches and takes appropriate actions regarding grievances and appeals. Reviews, verifies, and authorizes expenditures to ensure compliance with budgetary constraints. Prepares reports relating to cases assigned to the work unit.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
• Federal, state, and local laws, rules, regulations, policies, and procedures relating to service delivery, personnel, contracting, fiscal management, and Title XIX.
• Comprehensive knowledge of developmentally disabled nursing theory and practice.
• Principles of human service planning and program development.
• Nursing theories and practices related to individuals with developmental disabilities and behavioral health conditions.
• Special needs of the developmentally disabled (DD) population.
• Research and analysis components of organizational problem solving.

Skills in:
• Planning, developing, implementing, administering, managing, monitoring, and evaluating developmental disabilities support services, training programs, and health related services.
• Coordinating and administering through subordinate supervisors a network of home and community based services to members with developmental disabilities.
• Analyzing complex problems and identifying and implementing solutions.
• Decision making, crisis management, negotiation, organization, supervision of personnel, delegation, and leadership.
• Primary skills acquired during formal nursing education.
Ability to:
• Analyze complex situations accurately and quickly adopt an effective course of action.
• Manage a complex array of projects with rapidly shifting priorities and timelines.
• Establish and maintain effective working relationships/communication with diverse individuals and community groups, such as members, parents/families, professionals, providers, advocate, and community planning organizations, elected officials, agency employees, media, and the general public.
• Provide leadership to groups and individuals.
• Consistently exhibit above average skills in reading, comprehension, calculation, negotiation, delegation, policy formulation, and leadership.
• Motivate, lead, and supervise subordinate staff.

Selective Preference(s):

The ideal/preferred candidate will possess:
• A minimum of 5 years’ experience applying federal, state, and local laws, rules, regulations, policies, and procedures, relating to service delivery to individuals with developmental disabilities which must include a minimum of 1 year of supervisory experience.


Pre-Employment Requirements:

• Required at time of appointment: possession of a current license to practice as a registered nurse in the State of Arizona.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
• Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
• Successfully pass background and reference check; employment is contingent upon completion of the above mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child 
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact Kari Nagler at (480) 536-2513 or knagler@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 536-2513 or knagler@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

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