Advocates

Certified Medical Assistant-Bilingual

Overview *$22-$25/hour* Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. The Bilingual Certified Medical Assistant provides detailed administrative support to the medical team and impeccable customer service support to and introductory interviews with service members. This team member will enjoy a variety of responsibilities in a robust clinical environment. Are you ready to make a difference ? Minimum Education Required High School Diploma/GED Shift First Shift Additional Shift Details M-F or Tu-Sat full time Responsibilities Welcomes members by greeting them, in person or on the telephone; answering or referring inquiries. Verifies member information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit. Educates members by providing medication and diet information and instructions; answering questions. Completes records by recording patient examination, treatment, and test results. Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries. Deliver accurate written messages to the medical team. Manage lab reports by flagging urgent findings and filing routine findings in the medical record. Manage requests for medication refill per policy. Obtain authorizations and submit to pharmacies. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Qualifications High school diploma or equivalent degree. Current/Pending certification as a medical assistant or one year of experience as medical assistant. Bilingual in English and Spanish Ability to write routine reports and correspondence. Ability to read and interpret documents such as policy and procedure manuals. Basic computer skills. Excellent customer services and communication skills. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. People of color, women, persons with disabilities, veterans, and intersectional individuals are strongly encouraged to apply.
Advocates

Certified Nursing Assistant

Overview $20.50/hour The Certified Nursing Assistant is responsible to provide assistance to the support staff with the daily activities of individuals, provide ongoing support, guidance, role modeling and providing assistance in meeting clients medical and health need. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift First Shift Additional Shift Details Monday-Friday 9am-5pm Responsibilities Provide support in a manner conducive to their safety and comfort, under the direction of an RN and Program Manager. Perform all duties in accordance with established methods, techniques and recognized standard. Assist program support staff in completion of all daily/shift tasks, including but not limited to oversight of individuals’ medical and health needs: hospitalization, appointments, assessments, discharging, transferring and caring for the residents' personal belongings. Provide ongoing support, guidance and role modeling for individuals. Assist individuals with home maintenance and perform cleaning duties as assigned. Perform Activities of Daily Living (ADLSs) for residents as required. Coordinate scheduling for residents requiring occupational therapy, physical therapy and speech therapy. Take and record weights, blood pressures, temperatures, pulse and respiration and give skin care treatments, as permitted by state regulation. Report on resident status or family concerns to RN and Program Manager. Ensure all paperwork, reports, trainings are up to date and completed within the Divisions expected timelines. Ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere, which recognizes the individual's needs and rights. Attend and actively participate in all trainings as assigned and maintain certification in CPR, First Aid, crisis management, and MAP Qualifications Certified Nursing Assistant Certificate Required. Experience with the program population is preferred. Ability to write routine reports and correspondence. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Ability to read and interpret documents such as policy and procedure manuals. Strong computer knowledge. High energy level, superior interpersonal skills and ability to function in a team oriented environment and as well as work independently Ability to execute a variety of decision-making models. Commitment to Advocates values and mission. Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport clients. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Keywords: ACCS, residential services, residential support, group home, group living environment, GLE, Social Work, Behavioral Health.
Advocates

Certified Nursing Assistant

Overview *$20/hour The Certified Nursing Assistant is responsible to provide assistance to the support staff with the daily activities of individuals, provide ongoing support, guidance, role modeling and providing assistance in meeting clients medical and health need. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift First Shift Responsibilities Provide support in a manner conducive to their safety and comfort, under the direction of an RN and Program Manager. Perform all duties in accordance with established methods, techniques and recognized standard. Assist program support staff in completion of all daily/shift tasks, including but not limited to oversight of individuals’ medical and health needs: hospitalization, appointments, assessments, discharging, transferring and caring for the residents' personal belongings. Provide ongoing support, guidance and role modeling for individuals. Assist individuals with home maintenance and perform cleaning duties as assigned. Perform Activities of Daily Living (ADLSs) for residents as required. Coordinate scheduling for residents requiring occupational therapy, physical therapy and speech therapy. Take and record weights, blood pressures, temperatures, pulse and respiration and give skin care treatments, as permitted by state regulation. Report on resident status or family concerns to RN and Program Manager. Ensure all paperwork, reports, trainings are up to date and completed within the Divisions expected timelines. Ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere, which recognizes the individual's needs and rights. Attend and actively participate in all trainings as assigned and maintain certification in CPR, First Aid, crisis management, and MAP Qualifications Certified Nursing Assistant Certificate Required. Experience with the program population is preferred. Ability to write routine reports and correspondence. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Ability to read and interpret documents such as policy and procedure manuals. Strong computer knowledge. High energy level, superior interpersonal skills and ability to function in a team oriented environment and as well as work independently Ability to execute a variety of decision-making models. Commitment to Advocates values and mission. Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport clients. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Keywords: ACCS, residential services, residential support, group home, group living environment, GLE, Social Work, Behavioral Health.
Advocates

Registered Nurse

$42 / hour
Overview Hourly rate $42.00/hour The Registered Nurse (RN) participates in the coordination of medical, behavioral health/addiction treatment services and other supports in accordance with the person-centered treatment plan to manage or co-manage complex behavioral health cases. As a member of the multidisciplinary team, the RN provides consultation, education, and support to team members and provider network regarding co-occurring medical issues related to behavioral health/substance abuse treatment and management. Minimum Education Required Bachelor's Degree Additional Shift Details 1 hour a week for consulting Responsibilities Support consortium entity teams by providing supervision, conducting audits, and actively participating as a member of their team to ensure high-quality care coordination and compliance with best practices. Provide medical consultation to team members in the assigned consortium entity Liaison to and consult with the BHPMW BHCP Medical Director. Conduct medication reconciliation functions required in the BHCP Model Contract. Participate in BHCP team meetings to ensure effective communication among all disciplines. Participate in all required orientation and training and assist with training other staff on the Care Partner (CP) Team. Develop knowledge about all focus populations and assist CP Team members in doing so. Complete all required documentation in a timely manner. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Strictly adhere to HIPPA and confidentiality policies at all time, including when responding to inquiries for Enrollee information Attend and actively participate in supervision and staff meetings. Maintain current certifications and licenses Ensure that all clients are treated with dignity and respect Perform all duties in accordance with the agency’s policies and procedures. Strictly follow all agency Performance Standards. Qualifications Bachelor's Degree Registered Nurse licensed in the Commonwealth of Massachusetts with minimum of 4 years of experience working with adults in a community-based mental health, substance use and/or physical health setting Demonstrated knowledge base and judgment necessary for independent clinical decision making. Excellent verbal and written communications skills. Strong interpersonal and customer relations skills required. Excellent organizational, time management and problem solving skills. Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Knowledge regarding psychiatric rehab and understanding of recovery model. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Must be able to perform each essential duty satisfactorily. Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport members. Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
Advocates

Relief Bi-Lingual Licensed Practical Nurse (LPN) or Registered Nurse (RN) Adult Family Care Program

Overview LPN $29/hour LPN $29.50/hr if Bilingual Spanish speaking or Registered Nurse $33.25/hour The Bi-Lingual (English/Spanish) LPN at the Adult Family Care Program provides nursing oversight and assists Caregivers in all aspects of medical health concerns pertaining to the Member, including advocating with physicians and other health care providers. The LPN provides case management, medical teaching and training to Caregivers and Members. Minimum Education Required High School Diploma/GED Additional Shift Details Boston/Lawrence area Responsibilities Under the direction and supervision of the AFC provider RN, the licensed practical nurses will: Ensure that the program meets and complies with all applicable Adult Foster Care Medicaid regulations: oversee compliance of Caregivers with mandated trainings. Complete all nursing assessments and coordination of all other applicable clinical assessments that are required in the intake and admission process for AFC Services. Participate in the evaluation of Caregivers. Develop positive relationships with Members, Caregivers, and monitor, assess and supervise placements in conjunction with the Social Worker/Case Manager. Act as a liaison with other agencies involved in providing services to the Members we support, such as day programs. Notify member’s primary care physician (PCP) of changes of health status. Maintain accurate medical records, documentation, and reviews; to include the PCP Order Form, daily log, vital signs when appropriate, medication sheet, monthly nursing notes, and health records. Develop, complete, and maintain, Member’s semi-annual health status report, Plan of Care including implementation, and annual assessment tools as designated by MassHealth. Train and supervise participating Caregivers on all aspects of their responsibilities, including the Member’s medical and personal care needs, as well as their overall health status. Conduct an orientation for each AFC Caregiver before the AFC Caregiver begins personal care; and provide ongoing training to AFC Caregivers on health and aging. Oversee program’s medication management policy and procedures. Monitor the Member’s health status on an ongoing basis through contact with the Caregiver and home visits with each Member at the qualified setting bimonthly (alternating with the bimonthly visit by the care manager) for Level I, and monthly or more often as the Member’s condition warrants for Level II. Complete a nursing progress note corresponding with each on-site visit or encounter, or more often as the Member’s condition warrants. Oversee grievance policy for Caregivers and Members. Plan and implement discharges from the Adult Family Care Program. Support the development and growth of all Members served in the program. Actively participates in discharge planning as needed. Provide crisis intervention which may include 24 hour on call responsibility. Attend and actively participate in supervision, team meetings and multi-disciplinary team. Attend and actively participate in trainings as assigned. Maintain all current certifications and licenses. Adhere to all principles related to the Advocates Way. Ensure that individuals we support are treated with dignity and respect in accordance with Advocates’ Human Rights Policy. Perform all duties in accordance with the agency’s policies and procedures. Qualifications Current licensure in the Commonwealth of Massachusetts as a Licensed Practical Nurse and in good standing with the Board. Two years recent experience in the direct care of the elderly or adults with disabilities. Bilingual in English/Spanish required Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Must have strong oral and written communication skills with Members, Caregivers, funding sources, consultants, the community at large, and the program and administrative staff. Must be able to perform each essential duty satisfactorily. Must have sensitivity to the needs of the population. Must have intermediate computer skills and knowledge of Microsoft Office products High energy level, superior interpersonal skills, and ability to function in a team atmosphere Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and pass a Motor Vehicle Record check. Must be able to pass a CORI, SORI, and OIG check Must not be a direct Caregiver or be legally responsible for the member receiving AFC. Must have satisfactorily completed a pre-employment physical examination and received a tuberculosis screening within the previous 12 months. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Advocates

Licensed Practical Nurse (LPN) - Day Supports

Overview Starting Rate for LPN: $33.00/hour The Advocates Day Habilitation Program in Franklin, MA is looking for a Licensed Practical Nurse (LPN) to join their team of nurses. The Day Habilitation Program serves adults ages 22 and over with developmental disabilities to engage in therapeutic and recreational programming. The day program nurse provides daily nursing services including medication administration, g-tube feeding administration, first aid, and more. The day program nurse practices within their scope of practice under the supervision of the Senior Health Coordinator (RN). This is a full time position with daytime weekday hours- no weekends or major holidays. New graduates welcome. Are you ready to make a difference? Minimum Education Required Bachelor's Degree Additional Shift Details This position will require travel to our Plainville and Ashland locations when needed. Responsibilities Responsibilities include, but are not limited to: Administer prescribed medication as necessary. Consult with Team Leaders, Case Managers, Skills Instructors, Aids and other essential individuals on a day-to-day basis to share any pertinent medical information. Monitor recommendations in conjunction with the comprehensive written therapeutic service plan (DHSP/ISP) process and the interdisciplinary team. Provide daily nursing notes and monthly summaries as necessary. Review, maintain and update medical information in each file. Promote community inclusion and self-advocacy. Collaborate with and provide consultation to Team Leaders, Case Managers and Skills Instructors to develop and implement DHSP/ISP curricula in pertinent areas. Provide emergency first aid and direct staff in the case of a medical crisis. Attend and actively participate in staff meetings and in-service training, as required. Attend trainings as assigned; maintain necessary certifications Qualifications Must hold a high school diploma or equivalent, and current licensure in the Commonwealth of Massachusetts as a Licensed Practical Nurse. 1 year experience in a community healthcare setting preferred. Strong oral and written communication skills with individuals, families, funding sources, consultants, the community at large, and the program and administrative staff. Must be able to perform each essential duty satisfactorily. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Basic computer knowledge. Must hold a valid drivers’ license. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Advocates

Certified Nursing Assistant (ACCS)

Overview The Certified Nursing Assistant is responsible to provide assistance to the support staff with the daily activities of individuals, provide ongoing support, guidance, role modeling and providing assistance in meeting clients medical and health need. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift Blended Shift Responsibilities Provide support in a manner conducive to their safety and comfort, under the direction of an RN and Program Manager. Perform all duties in accordance with established methods, techniques and recognized standard. Assist program support staff in completion of all daily/shift tasks, including but not limited to oversight of individuals’ medical and health needs: hospitalization, appointments, assessments, discharging, transferring and caring for the residents' personal belongings. Provide ongoing support, guidance and role modeling for individuals. Assist individuals with home maintenance and perform cleaning duties as assigned. Perform Activities of Daily Living (ADLSs) for residents as required. Coordinate scheduling for residents requiring occupational therapy, physical therapy and speech therapy. Take and record weights, blood pressures, temperatures, pulse and respiration and give skin care treatments, as permitted by state regulation. Report on resident status or family concerns to RN and Program Manager. Ensure all paperwork, reports, trainings are up to date and completed within the Divisions expected timelines. Ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere, which recognizes the individual's needs and rights. Attend and actively participate in all trainings as assigned and maintain certification in CPR, First Aid, crisis management, and MAP Qualifications Certified Nursing Assistant Certificate Required. Experience with the program population is preferred. Ability to write routine reports and correspondence. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Ability to read and interpret documents such as policy and procedure manuals. Strong computer knowledge. High energy level, superior interpersonal skills and ability to function in a team oriented environment and as well as work independently Ability to execute a variety of decision-making models. Commitment to Advocates values and mission. Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport clients. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.