Advocates

Residential LPN - Brain Injury Services

$33 / hour
Overview Starting Rate: $33.00/hour Schedule: Monday through Friday 8a-4p or 7a-3p The Licensed Practical Nurse provides nursing services as defined in the LPN scope of practice and under the direction of the Residential Program Nurse. Who We Are At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Minimum Education Required High School Diploma/GED Shift First Shift Responsibilities Assist residents with all aspects of medical management including physicals, referrals, prescriptions, appointments and treatments. Provide emergency first aid in the case of a medical crisis. Coordinate with residents, family members, physicians, other medical providers, and site team regarding all medical care and changes in status, treatment or medication. Implement, oversee, document and supervise medication management in accordance with agency and funder regulations. Oversee direct care staff, under the direction of the Residential Program Nurse. Monitor and evaluate the continuity and level of care provided, devising ideas for quality improvement when needed. Participate in staff meetings, trainings, service planning meetings, resident and family meetings. Qualifications Massachusetts as a Licensed Practical Nurse and 1 year experience in a community healthcare setting. Strong oral and written communication skills with individuals, families, funding sources, consultants, the community at large, and the program and administrative staff. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.
Advocates

CBHC Registered Nurse

$75,000 - $80,000 / year
Overview Salary: $75,000-$80,000 Schedule: Monday-Friday (hours discussed at interview) The CBHC (Community Behavioral Health Center) Registered Nurse will perform the following core functions: complete triage evaluations, administer injectable medication, engage in medication reconciliation, take vital signs, perform phlebotomy, coordinate medical care, contribute to comprehensive assessments, complete individual crisis prevention planning, provide psychoeducation, and assist with transition of care planning and care coordination. Who We Are At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of every employee and are committed to fostering a supportive, welcoming culture where people can learn, grow, and make a meaningful impact. Minimum Education Required Bachelor's Degree Responsibilities Provide comprehensive nursing assessments and documentation. Collaborate with participants to develop and implement Wellness components of their Integrated Treatment Plans. Provide medical monitoring and screening of vital signs, lab work, substance and tobacco use. Assist in making sure all lab work required for medication monitoring is completed on time and that results are screened and flagged for provider review as needed. Identify priority health needs of individuals and the CBHC population. Complete standardized assessment scales such as the Clinical Opioid Withdrawal Scale (COWS), Clinical Institute Withdrawal Assessment for Alcohol (CIWA) and the Clinical Institute Withdrawal Assessment for Benzodiazepines (CIWA B). Work with participants, staff, family members, and other providers to effectively manage transitions in care. Administer long-acting injectable medications and engage in medication reconciliation. Participate in training on the CBHC’s identified Evidence-based practices (EBTs) and provide treatment consistent with these practices. Support individuals in participating in other CBHC services, E.g., Peer Support, Recovery Coaching, Care Management, Psychiatric Rehabilitation Services, Social Support Opportunities, and Community Recovery Supports. Coordinate service delivery with team members, including ensuring access and securing authorization for services. Collaborate with existing providers and other collaterals and deliver services in accordance with client’s plan of care. Participate in team meetings to ensure effective communication among all disciplines involved in participant’s care. Follow the CBHC participant across the continuum of care to ensure care coordination. Partner with participant, their care team providers, and supports to ensure that care plan and safety plan are implemented as developed and make needed adjustments. Monitor participant’s progress in treatment and assist the clinical team with evaluating the need for continued services. Complete all required documentation in a timely manner meeting Agency and division established deadlines Attend assigned trainings; maintain necessary certifications and licenses (CPR/First Aid, Safety Care, MAP). Attend and participate in supervision, teaming and clinical rounds with medical team. Ensure that clients are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles. Perform all duties in accordance with the agency’s policies and procedures. Follow agency Performance Standards. Qualifications Registered Nurse (RN) license. Current Massachusetts registration in nursing with minimum of 3 years of direct work with adults in a community setting. Bilingual/Trilingual in Spanish and Portuguese preferred Demonstrated knowledge base and judgment necessary for independent clinical decision making. Excellent verbal and written communications skills. Bi/trilingual (Spanish/Portuguese) preferred. Strong interpersonal and customer relations skills required. Excellent organizational, time management and problem-solving skills. Strong computer knowledge. Knowledge regarding psychiatric rehab and understanding of recovery model. Demonstrated understanding of and competence in serving culturally diverse populations. Commitment to Advocates values and mission. Must hold a valid drivers’ license. Must have access to an operational, insured vehicle. Must successfully pass background checks Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.
Advocates

Medical Assistant

$22 - $25 / hour
Overview Starting Rate: $22.00-$25.00/hour Schedule: Flexible with 3 days in person The Certified Medical Assistant provides detailed administrative support to the medical team and impeccable customer service support to and introductory interviews with service members. This team member will enjoy a variety of responsibilities in a robust clinical environment. Who We Are At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Minimum Education Required High School Diploma/GED Responsibilities Welcomes members by greeting them, in person or on the telephone; answering or referring inquiries. Verifies member information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit. Educates members by providing medication and diet information and instructions; answering questions. Completes records by recording patient examination, treatment, and test results. Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries. Deliver accurate written messages to the medical team. Manage lab reports by flagging urgent findings and filing routine findings in the medical record. Manage requests for medication refill per policy. Obtain authorizations and submit to pharmacies. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Qualifications High school diploma or equivalent degree. Current/Pending certification as a medical assistant or one year of experience as medical assistant. Ability to write routine reports and correspondence. Ability to read and interpret documents such as policy and procedure manuals. Basic computer skills. Excellent customer services and communication skills. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.
Advocates

Residential LPN - Brain Injury Services

$33 / hour
Overview Starting Rate: $33.00/hour Schedule: Monday through Friday (during business hours between 7a to 5p, some flexibility offered) The Licensed Practical Nurse provides nursing services as defined in the LPN scope of practice and under the direction of the Residential Program Nurse. Who We Are At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Minimum Education Required High School Diploma/GED Shift First Shift Responsibilities Assist residents with all aspects of medical management including physicals, referrals, prescriptions, appointments and treatments. Provide emergency first aid in the case of a medical crisis. Coordinate with residents, family members, physicians, other medical providers, and site team regarding all medical care and changes in status, treatment or medication. Implement, oversee, document and supervise medication management in accordance with agency and funder regulations. Oversee direct care staff, under the direction of the Residential Program Nurse. Monitor and evaluate the continuity and level of care provided, devising ideas for quality improvement when needed. Participate in staff meetings, trainings, service planning meetings, resident and family meetings. Qualifications Massachusetts as a Licensed Practical Nurse and 1 year experience in a community healthcare setting. Strong oral and written communication skills with individuals, families, funding sources, consultants, the community at large, and the program and administrative staff. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Advocates

Certified Medical Assistant

$23 - $27 / hour
Overview Starting Rate: $23.00 - $27.00/hr Schedule: Monday through Friday 8:00am - 4:00pm The Certified Medical Assistant will provide overall administrative support to the Mental Health team at Worcester Jail and House of Correction. The Certified Medical Assistant is responsible for maintaining psychiatry schedules, data entry, faxing and providing clerical support to the department staff. They will also be responsible for obtaining, inputting, and tracking data for the medication for the opioid use disorder program. Who We Are At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Minimum Education Required High School Diploma/GED Shift First Shift Additional Shift Details Monday through Friday 8:00am - 4:00pm Responsibilities Performs clerical or administrative duties in support of clinical operations. Oversee scheduling of psychiatry appointments. Coordinate EKG’s and lab draws as needed for the opioid use disorder program Verify medications in conjunction with the psychiatric nurse. Assist program manager in obtaining and tracking all data for individuals in the opioid use disorder program. Maintain medical records, data tracking sheets, and documentation for audits. Attend and actively participate in supervision and staff meetings. Attend trainings as assigned. Perform all duties in accordance with the agency’s policies and procedures. Qualifications High School Diploma or GED and current certification as a medical assistant. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Must be able to perform each essential duty satisfactorily. Must have the ability to obtain security clearance to enter the jail. Must have knowledge of Microsoft Office Suite. Must have knowledge of office procedures and equipment. Must have exceptional organizational skills and ability to multitask in busy environment. Must have excellent communication skills and ability to read/write English. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Advocates

Certified Nursing Assistant (ACCS)

$20.50 / hour
Overview $20.50/hour The Certified Nursing Assistant is responsible to provide assistance to the support staff with the daily activities of individuals, provide ongoing support, guidance, role modeling and providing assistance in meeting clients medical and health need. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Shift Blended Shift Responsibilities Provide support in a manner conducive to their safety and comfort, under the direction of an RN and Program Manager. Perform all duties in accordance with established methods, techniques and recognized standard. Assist program support staff in completion of all daily/shift tasks, including but not limited to oversight of individuals’ medical and health needs: hospitalization, appointments, assessments, discharging, transferring and caring for the residents' personal belongings. Provide ongoing support, guidance and role modeling for individuals. Assist individuals with home maintenance and perform cleaning duties as assigned. Perform Activities of Daily Living (ADLSs) for residents as required. Coordinate scheduling for residents requiring occupational therapy, physical therapy and speech therapy. Take and record weights, blood pressures, temperatures, pulse and respiration and give skin care treatments, as permitted by state regulation. Report on resident status or family concerns to RN and Program Manager. Ensure all paperwork, reports, trainings are up to date and completed within the Divisions expected timelines. Ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere, which recognizes the individual's needs and rights. Attend and actively participate in all trainings as assigned and maintain certification in CPR, First Aid, crisis management, and MAP Qualifications Certified Nursing Assistant Certificate Required. Experience with the program population is preferred. Ability to write routine reports and correspondence. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Ability to read and interpret documents such as policy and procedure manuals. Strong computer knowledge. High energy level, superior interpersonal skills and ability to function in a team oriented environment and as well as work independently Ability to execute a variety of decision-making models. Commitment to Advocates values and mission. Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport clients. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. Keywords: ACCS, residential services, residential support, group home, group living environment, GLE, Social Work, Behavioral Health.
Advocates

MA Clinician - Deaf Services Respite

$71,000 - $75,000 / year
Overview $71,000-$75,000 Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. The MA Clinician will provide crisis and respite support services to individuals in being supported by the Deaf Respite Program. Are you ready to make a difference ? Minimum Education Required Master's Degree Shift First Shift, Second Shift Additional Shift Details Sunday-Thursday Responsibilities Ensure an environment that promotes safety, recovery, and treatment. Provide psychiatric and substance abuse evaluations of individuals at the Respite site. Provide clinical oversight of work performed at the respite program, including participation in an on-call rotation. Work with clients in a collaborative manner to develop assessments, Individualized Action Plans (IAPs), Individualized Service Plans (ISPs), crisis plans, relapse plans, and other items needed to support their stay at the program. Develop and maintain a thorough knowledge of managed care and health insurance systems. Provide information on treatment and referral services. Maintain linkages with specific community services by providing documented case consultations and problem resolution. Provide transportation to appointments and other community integration opportunities. Ensure the program site is maintained in a clean and sanitary manner. Qualifications Master’s Degree in related field and at least two years’ experience with target population (inpatient, outpatient, residential acceptable). Must be fluent in American Sign Language (ASL). Ability to develop and maintain satisfactory working relationships with employees and providers. Must have working knowledge of current version of the American Psychiatric Association’s Diagnostic and Statistical Manual of Mental Disorders. Must possess excellent assessment and interviewing skills. Basic computer knowledge. Excellent communication skills. High energy level, superior interpersonal skills and ability to function in a team atmosphere. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Advocates

Case Manager - Day Supports

$19.50 / hour
Overview *Starting rate $19.50/hour* The Day Services Case Manager will provide an environment that fosters growth and independence through therapeutic and recreational services and will assist in the design of a developmental skills training program with the interdisciplinary team. The goal of a Case Manager is to assist each individual to reach their maximum potential with skill development within a day program setting. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Provide case management and skills training support to the individuals in areas such as self-care, self-preservation, receptive and expressive communication, decision-making, self-direction, activities of daily living, hygiene and grooming. Develop, implement and monitor collaborative therapeutic service plans, completing all necessary documentation and reporting significant concerns to the supervisor as needed. Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews. Foster community integration and provide support to individuals to actualize this goal. Qualifications Bachelor’s Degree; or High School Diploma and two years’ experience working with individuals with developmental disabilities. Strong interpersonal skills and ability to use good judgement. Excellent written and verbal communication skills. Basic computer knowledge. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.