CMA Full-time
Crossover Health

Medical Assistant (Mon-Fri, 8-5)

Crossover Health Tempe, AZ
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
RN Manager/Supervisor Full-time
Crossover Health

Practice Manager, RN - Everett

Crossover Health Everett, WA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Practice Manager is responsible for leading day-to-day practice management and serves as the manager of the nursing team. As part of onsite management team with the Physician Manager/Lead and Account Management, the Practice Manager guides the clinical and administrative operations of the multidisciplinary, integrated primary care service, which is focused on achieving Crossover’s quadruple aim: 1) decreased health care spend, 2) increased quality, 3) improved patient engagement, and 4) strong employee/provider engagement. Job Responsibilities Collaborates and leads with an interdisciplinary leadership team to: improve quality of care; ensure appropriate, safe, and effective quality patient care; and overall clinic efficacy. Provides patient care, using Crossover’s patient-centered medical home approach. Manages a nursing team which supports Primary and specialty care (e.g., RNs, LVNs, MAs, etc.) across multiple onsite clinics Partners with the onsite management team, the finance team, and regional/market leadership to develop and implement annual clinic goals and operating plans, including achieving operating system metrics, practice outcomes, growth targets, population analytics, patient operating performance, and financial metrics. Collaborates on leading the implementation of new health technologies, products, services, and programs Implements/optimizes Crossover’s operating system, ensuring quality and compliance goals and metrics are achieved. Partners with the onsite management team, the finance team, and regional/market leadership to develop and manage clinic budgets. Identifies and recommends account growth ideas. Partners with the onsite management and customer success team to develop plans for maximizing client outreach and increasing clinic utilization. Identifies and recommends actions to enhance current services, partners with the onsite management team on developing and implementing new services. Required Qualifications RN graduate of an accredited school of nursing with a current state RN license Minimum 8 years of clinical experience Current BLS ( Basic Life Support) certification Minimum 3 years of experience staffing and managing a team of employees Minimum 3 years experience operating and managing a multi-speciality, multi-provider Wellness Center, or equivalent Minimum 3 years of experience utilizing health analytics information - able to measure, analyze and report back key clinical information to patients, care teams, and client representatives Preferred Qualifications Advanced degree (MS, MBA, and/or MPH) from a recognized college or university, or equivalent senior-level experience is preferred. Experience in applying continuous improvement methodologies Proficiency in healthcare analytic tools, systems, and analysis Certification in Occupational Health (COHN/COHN-S) may be required for some sites Experience with workers compensation or disability case management Specific experience with primary care, physical medicine, coaching, occupational health and other ancillary services Outpatient care and urgent care experience Advanced training or certification in management of clinic operations. Excellent communication, interpersonal, and organizational skills to serve as a trusted advisor to the client and leader to team members. Excellent computer skills with knowledge of Apple and Google-based technology or client technologies such as Microsoft or HP Passion for delivering a best-in-class patient care experience in an integrated patient-centered primary care model Creative, flexible and easily adapts to changing priorities Energetic, takes initiative and able to work in a team environment as well as autonomously when needed Exhibits a strong work ethic, flexible, innovative, efficient and focused on results/outcomes Sets the standard for personal integrity, honesty, teamwork, transparency, and accountability Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
LVN Per Diem
Crossover Health

PRN LVN

Crossover Health Sandy, UT
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Nurse is central and a key partner in creating a strong patient experience. This position actively manages patient care by coordinating and connecting patients with specialists and their facilities. This position follows up with patients, guides them through the process, and while modeling Crossover’s values. The environment is fast-paced and rapidly changing and the philosophy revolves around primary care as the patient centered home and evidence-based medicine guidelines. Job Responsibilities Delivers patient care, practicing under the oversight of an RN or clinic supervisor Collaborates with patient and care team to facilitate a patient-centered medical home Provides evidence-based nursing care at the highest community standard Coordinates and connects the patient with specialists and their facilities Provides phlebotomy services and immunization services Performs other duties as assigned Required Qualifications Licensed Vocational Nurse from an accredited school with a minimum of 3 years of clinical experience Current BLS (Basic Life Support) certification Preferred Qualifications Experience in a fast-paced and rapidly changing environment Demonstrated strong work ethic and takes pride in a detailed oriented approach to work Highly organized and enjoys managing projects, big and small, to completion Creative, flexible, and navigates through obstacles Excellent follow-through with execution skills Able to handle ambiguity and solving issues Physical Job Requirements Requires standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
NP Full-time
Crossover Health

Nurse Practitioner - Renton

Crossover Health Renton, WA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Nurse Practitioner is responsible for meeting all clinical, administrative, and financial performance metrics. This position is responsible for implementing, delivering, and ensuring that the highest quality of patient-centered care is delivered. Job Responsibilities Provides patient centered, comprehensive primary care services Participate in the selection of suitable treatment plans for all patients Supervise staff to ensure the care team is providing appropriate care in accordance with their duties and obligations Assist other care providers and extended care teams Provide continuous availability for medical and technical questions to the employees, patient care staff, and ancillary care providers including after hours coverage Actively participate in quality improvement programs, as well as participate in multidisciplinary quality assurance programs Collaborate with the management team as needed to ensure improvement of patient care Cooperate with clinical outcome reviews and measurements Comply with all policies, procedures, and protocols Provide general medical care and treatment to patients in the health center under the direction of a physician (depending on state) Submits health care plan and goals of individual patients for periodic review and evaluation by physician. Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures May refer patients to physician for consultation or to specialized health resources for treatment. Performs other duties as assigned. Required Qualifications Minimum of 5 years of clinical experience in Internal Medicine or Family Practice Must be Board Certified Must be licensed to practice in appropriate state BLS (Basic Life Support) certification required Preferred Qualifications Proficient in promoting the clinic Strong Communication skills Patient communication skills Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
CMA Part-time
Crossover Health

As Needed Medical Assistant

Crossover Health Sandy, UT
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. Job Responsibilities Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations. Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handles inventory, orders, and replenish medical supplies and materials. Administers medications, including injections in scope of practice.. Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program Minimum of 2 years comparable clinical back office medical assistant experience. Current BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
NP Full-time
Crossover Health

Nurse Practitioner - Everett

Crossover Health Everett, WA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Nurse Practitioner is responsible for meeting all clinical, administrative, and financial performance metrics. This position is responsible for implementing, delivering, and ensuring that the highest quality of patient-centered care is delivered. Job Responsibilities Provides patient centered, comprehensive primary care services Participate in the selection of suitable treatment plans for all patients Supervise staff to ensure the care team is providing appropriate care in accordance with their duties and obligations Assist other care providers and extended care teams Provide continuous availability for medical and technical questions to the employees, patient care staff, and ancillary care providers including after hours coverage Actively participate in quality improvement programs, as well as participate in multidisciplinary quality assurance programs Collaborate with the management team as needed to ensure improvement of patient care Cooperate with clinical outcome reviews and measurements Comply with all policies, procedures, and protocols Provide general medical care and treatment to patients in the health center under the direction of a physician (depending on state) Submits health care plan and goals of individual patients for periodic review and evaluation by physician. Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures May refer patients to physician for consultation or to specialized health resources for treatment. Performs other duties as assigned. Required Qualifications Minimum of 5 years of clinical experience in Internal Medicine or Family Practice Must be Board Certified Must be licensed to practice in appropriate state BLS (Basic Life Support) certification required Preferred Qualifications Proficient in promoting the clinic Strong Communication skills Patient communication skills Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
RN Manager/Supervisor Outpatient Full-time
Crossover Health

Clinic Manager - RN

Crossover Health Everett, WA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Clinic Manager (CM) is an essential part of the collaborative patient care team that supports an exceptional patient experience. The CM is empowered to practice and contribute throughout the care experience. The CM guides the clinical and administrative operations of the multi-disciplinary, integrated primary care service, which is focused on achieving Crossover’s quadruple aim -- 1) decreased health care spend 2) increased quality, 3) improved member/patient engagement, 4) strong employee/provider engagement. At its core, the CM supports patient care while demonstrating servant leadership, leveraging our interdisciplinary approach to integrated care. Implements Crossover’s standards of care and operations workflows. Provides patient care, using Crossover’s patient-centered medical home approach, including phlebotomy services and immunization services Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations. Handle inventory, orders, and replenish medical supplies and materials. Co-leads clinic-wide huddles, team meetings, and ensures the clinic team is kept well informed of corporate and client communications, which includes clinical practice updates. Manages the schedule for efficiencies and optimal staff coverage, including PRN talent pools. Hires, coaches, and develops staff. Assists in onboarding and training new team members. Provides guidance and direction to care team members, including nurses, hosts, operations leads, and care navigators (site specific). Partners with the Triad and multidisciplinary care team to develop plans for maximizing client outreach and increasing clinic utilization. Identifies and recommends actions to enhance current services, partners with the Triad on developing and implementing new services. Hires, coaches, and develops staff. Assists in onboarding and training new team members. Encourages continuing professional education and development to enhance learning and meet licensing expectations. Provides guidance and direction to care team members, including nurses, hosts, operations leads, and care navigators (site specific). Leads and facilitates any event that supports client goals and member health strategies. Collaborates with various departments to ensure the clinic is compliant with regulatory bodies. Assists in performing qQuality and cCompliance checks required on a daily, weekly and monthly basis Contributes to reporting requirements related to incident reporting and compliance Act as the first point of contact for IT questions and issues. Coordinate and assist internal TechOps with support requests. Performs other duties as assigned Required Qualifications Graduated from an accredited nursing program Active nursing license (RN) Minimum 3 years of clinical experience with demonstrated strong clinical leadership in similarly sized operation Current BLS (Basic Life Support) certification Minimum 3 years experience opening, operating and managing a multi-speciality, multi-provider clinic, or equivalent Minimum 3 years of experience staffing and managing a team of employees Minimum 3 years of experience utilizing health analytics information. Preferred Qualifications Excellent computer skills. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Leadership skills and experience working in a collaborative team environment Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
CMA Full-time
Crossover Health

.8 Medical Assistant

Crossover Health West Fargo, ND
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
LVN Part-time
Crossover Health

LVN - 2days

Crossover Health Hazelwood, MO
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover LVN/LPN is central to creating a strong, seamless patient and member experience within our clinic. This role actively manages patient care by coordinating with specialists and their facilities, guiding patients and members through the healthcare process, and demonstrating in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. As an important member of our clinic team, you will assist with patient check-ins and ensure that our fast-paced, rapidly changing environment operates smoothly while upholding our Crossover’s values. You will play a key role in facilitating the patient and member experience, ensuring that primary care is delivered as the patient-centered home, following evidence-based medicine guidelines. The Crossover LVN/LPN is central to creating a strong, seamless patient and member experience within our clinic. This role actively manages patient care by coordinating with specialists and their facilities, guiding patients and members through the healthcare process, and demonstrating in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. As an important member of our clinic team, you will assist with patient check-ins and ensure that our fast-paced, rapidly changing environment operates smoothly while upholding our Crossover’s values. You will play a key role in facilitating the patient and member experience, ensuring that primary care is delivered as the patient-centered home, following evidence-based medicine guidelines. Clinical Responsibilities Delivers patient care, practicing under the oversight of an RN or clinic supervisor Collaborates with patient and care team to facilitate a patient-centered medical home Provides evidence-based nursing care at the highest community standard Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient Coordinates and connects the patient with specialists and their facilities Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Licensed Vocational Nurse from an accredited school with a minimum of 3 years of clinical experience Current BLS (Basic Life Support) certification Preferred Qualifications Experience in a fast-paced and rapidly changing environment Demonstrated strong work ethic and takes pride in a detailed oriented approach to work Highly organized and enjoys managing projects, big and small, to completion Creative, flexible, and navigates through obstacles Excellent follow-through with execution skills Able to handle ambiguity and solving issues Physical Job Requirements Requires standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
RN Manager/Supervisor Outpatient Full-time
Crossover Health

Clinic Manager RN @ Merrimack Fidelity Clinic

Crossover Health Merrimack, NH
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Clinic Manager (CM) is an essential part of the collaborative patient care team that supports an exceptional patient experience. The CM is empowered to practice and contribute throughout the care experience. The CM guides the clinical and administrative operations of the multi-disciplinary, integrated primary care service, which is focused on achieving Crossover’s quadruple aim -- 1) decreased health care spend 2) increased quality, 3) improved member/patient engagement, 4) strong employee/provider engagement. At its core, the CM supports patient care while demonstrating servant leadership, leveraging our interdisciplinary approach to integrated care. Implements Crossover’s standards of care and operations workflows. Provides patient care, using Crossover’s patient-centered medical home approach, including phlebotomy services and immunization services Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations. Handle inventory, orders, and replenish medical supplies and materials. Co-leads clinic-wide huddles, team meetings, and ensures the clinic team is kept well informed of corporate and client communications, which includes clinical practice updates. Manages the schedule for efficiencies and optimal staff coverage, including PRN talent pools. Hires, coaches, and develops staff. Assists in onboarding and training new team members. Provides guidance and direction to care team members, including nurses, hosts, operations leads, and care navigators (site specific). Partners with the Triad and multidisciplinary care team to develop plans for maximizing client outreach and increasing clinic utilization. Identifies and recommends actions to enhance current services, partners with the Triad on developing and implementing new services. Hires, coaches, and develops staff. Assists in onboarding and training new team members. Encourages continuing professional education and development to enhance learning and meet licensing expectations. Provides guidance and direction to care team members, including nurses, hosts, operations leads, and care navigators (site specific). Leads and facilitates any event that supports client goals and member health strategies. Collaborates with various departments to ensure the clinic is compliant with regulatory bodies. Assists in performing qQuality and cCompliance checks required on a daily, weekly and monthly basis Contributes to reporting requirements related to incident reporting and compliance Act as the first point of contact for IT questions and issues. Coordinate and assist internal TechOps with support requests. Performs other duties as assigned Required Qualifications Graduated from an accredited nursing program Active nursing license (RN) Minimum 3 years of clinical experience with demonstrated strong clinical leadership in similarly sized operation Current BLS (Basic Life Support) certification Minimum 3 years experience opening, operating and managing a multi-speciality, multi-provider clinic, or equivalent Minimum 3 years of experience staffing and managing a team of employees Minimum 3 years of experience utilizing health analytics information. Preferred Qualifications Excellent computer skills. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Leadership skills and experience working in a collaborative team environment Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
RN Part-time
Crossover Health

PRN RN

Crossover Health Bellevue, WA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Registered Nurse (RN) is an essential part of the collaborative patient care team that supports an exceptional patient experience. Our RNs are empowered to practice and contribute throughout the care experience. At its core, the RN provides direct patient care while demonstrating servant leadership, leading clinic-wide huddles and leveraging our interdisciplinary approach to integrated care. The RN promotes a level of care that goes beyond industry standards and strives for excellence at every step. Job Responsibilities Performs evidence-based nursing care and patient education Performs care management by connecting patients with specialists and following up to ensure patients are getting the care they need Utilizes population management tools to ensure patients receive optimal care based on industry-wide recommendations Provides phlebotomy services, performs in-house laboratory tests and works with the provider to determine how and when to send out specialty labs Screens for vaccine-preventable diseases and administers primary care and travel-related immunizations Manages RN schedule and appropriateness of appointments. Takes initiative to contact patients when needed and demonstrate knowledge of when to consult with a provider Complies with all policies, procedures, and protocols of the practice, including performing specific care under standing orders Provides general triage services to walk-ins and over the phone. Assesses patient’s needs, consult provider when needed and direct appropriate care Provides occasional on-site care at client-sponsored events such as flu clinics and biometric screenings Participates in quality improvement programs to ensure the practice is performing efficiently and in accordance with Crossover’s policies Demonstrates proficiency in the use of healthcare analytic tools, systems, and analysis Participates in implementation of new health technologies, products, services, and programs that establish the Crossover Medical Group as a recognized thought leader for employer-based health care and lifestyle medicine programs Manages population health programs and clinic outreach initiatives Serves as a resource to other nurses and the care team, and participate in the training and onboarding of new nurses Assists in performing Quality and Compliance checks required on a daily, weekly and monthly basis Contributes to reporting requirements related to incident reporting and compliance Performs other duties as assigned. Required Qualifications Graduate from an accredited school of nursing Minimum 3 years of clinical experience Current Registered Nurse license in the state you are practicing Current BLS (Basic Life Support) certification Preferred Qualifications Bachelor of Science Degree in Nursing (BSN) Outpatient care and urgent care experience Knowledge of Apple and Google-based technology or client technologies such as Microsoft or HP Passion for delivering a best-in-class patient care experience in an integrated patient-centered primary care model Creative, flexible and easily adapts to changing priorities Energetic, takes initiative and able to work in a team environment as well as autonomously when needed Embraces new ways of delivering healthcare Physical Job Requirements Requires standing, walking and sitting for extended periods of time Includes full range of body motion including potential of handling and lifting patients Requires corrected vision, hearing and speech within normal ranges Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
CMA Full-time
Crossover Health

Medical Assistant (Wed-Sat, 8-5pm)

Crossover Health Redmond, WA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. The base pay range for this position is $25.89 to $34 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for a comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
CMA Part-time
Crossover Health

Nintendo - As Needed Medical Assistant

Crossover Health Redmond, WA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. Job Responsibilities Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations. Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handles inventory, orders, and replenish medical supplies and materials. Administers medications, including injections in scope of practice.. Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program Minimum of 2 years comparable clinical back office medical assistant experience. Current BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. The base pay range for this position is $25.89 to $34 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
CMA Full-time
Crossover Health

Nintendo Front/BackMedical Assistant (M-W 7-5, TH 8-5, F 8-1)

Crossover Health Redmond, WA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. The base pay range for this position is $25.89 to $34 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for a comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
LPN Full-time
Crossover Health

LVN/LPN

Crossover Health Menlo Park, CA
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover LVN/LPN is central to creating a strong, seamless patient and member experience within our clinic. This role actively manages patient care by coordinating with specialists and their facilities, guiding patients and members through the healthcare process, and demonstrating in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. As an important member of our clinic team, you will assist with patient check-ins and ensure that our fast-paced, rapidly changing environment operates smoothly while upholding our Crossover’s values. You will play a key role in facilitating the patient and member experience, ensuring that primary care is delivered as the patient-centered home, following evidence-based medicine guidelines. The Crossover LVN/LPN is central to creating a strong, seamless patient and member experience within our clinic. This role actively manages patient care by coordinating with specialists and their facilities, guiding patients and members through the healthcare process, and demonstrating in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. As an important member of our clinic team, you will assist with patient check-ins and ensure that our fast-paced, rapidly changing environment operates smoothly while upholding our Crossover’s values. You will play a key role in facilitating the patient and member experience, ensuring that primary care is delivered as the patient-centered home, following evidence-based medicine guidelines. Clinical Responsibilities Delivers patient care, practicing under the oversight of an RN or clinic supervisor Collaborates with patient and care team to facilitate a patient-centered medical home Provides evidence-based nursing care at the highest community standard Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient Coordinates and connects the patient with specialists and their facilities Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Licensed Vocational Nurse from an accredited school with a minimum of 3 years of clinical experience Current BLS (Basic Life Support) certification Preferred Qualifications Experience in a fast-paced and rapidly changing environment Demonstrated strong work ethic and takes pride in a detailed oriented approach to work Highly organized and enjoys managing projects, big and small, to completion Creative, flexible, and navigates through obstacles Excellent follow-through with execution skills Able to handle ambiguity and solving issues Physical Job Requirements Requires standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
RN Full-time
Crossover Health

Medicare Compliance Population Health RN

Crossover Health Grand Forks, ND
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary About Crossover Health Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We’ve built an entirely new category of primary care providing one simple place to go for trusted care—in person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spend, and deliver an unrivaled experience for employees near and far. The Medicare Compliance Population Health RN supports the development and ongoing effectiveness of Crossover Health’s Medicare Advantage Compliance Program by ensuring compliance with Medicare Part C requirements, CMS regulations, and cOS standards. This role oversees regulatory updates, policy development, workflow improvement, and quality initiatives; conducts compliance training and education; performs internal audits and supports external reviews; identifies and mitigates compliance risks; and serves as a liaison with Medicare Advantage Organizations. The RN acts as a clinical and population health resource for onsite and national teams, supports outreach initiatives, contributes to reporting and QBRs, and partners with leadership to ensure compliant, efficient, and high-quality population health operations. Job Responsibilities ● Compliance Program ○ Support the development of Crossover Health’s Medicare Advantage Program. ○ Monitor effectiveness of Crossover Health’s Medicare Advantage Compliance Program. ● Regulatory Oversight ○ Manage Crossover’s compliance with Medicare Part C requirements, including risk adjustment and encounter data reporting. ○ Monitor and implement applicable CMS updates and Medicare Advantage regulations affecting Crossover Health’s operations. ○ Participate in quality improvement programs to ensure the practice is performing efficiently and in accordance with Crossover’s policies. ● Policy Development & Implementation ○ Assist with ongoing development and maintaining compliance policies. ○ Support protocols for documentation, coding, billing, and patient communication that meet CMS standards. ○ Assist with ongoing workflow design, process improvement, quality measurement, and issue resolution. ● Training & Education ○ Conduct regular compliance training for physicians, clinical staff, administrative personnel and governing board. ○ Educate staff on fraud, waste, and abuse (FWA) prevention and reporting. ○ Lead the training of new team members in cOS, outreach workflows, goals & expectations. ○ Provides strategic advice and recommendations to the leadership team in the development, implementation, and evaluation of new or modified cOS policies, practices, and procedures. ● Audit & Monitoring ○ Perform internal audits of clinical documentation, coding, and billing practices. ○ Coordinate with and support external auditors during compliance reviews. ○ Audit outreach to ensure that it is up to Crossover standards. ● Risk Management ○ Identify compliance risks related to Medicare Advantage participation and implement mitigation strategies. ○ Investigate potential violations and add support to corrective action plans. ● Collaboration & Reporting ○ Serve as the liaison between Crossover Health and the Medicare Advantage Organization regarding compliance matters and contract compliance. ○ Report compliance activities and findings to executive leadership. ○ Manage, maintain and update cOS resources. ○ Lead onsite cOS efforts and be a cOS advocate for both the client and for the onsite and national teams. ○ Demonstrate proficiency in the use of healthcare analytic tools, systems, and analysis. ○ Clinical support and lead nurse resource for onsite team. ○ Contributes to QBR presentations and discussions. ○ Partners with Onsite and National Leadership and members of the Population Health team to ensure that care teams know how to perform cOS outreach and how to access their resources. ● Outreach ○ Supports population health programs and clinic outreach initiatives. Required Qualifications ● Graduate from an accredited school of nursing ● Certification in Healthcare Compliance (CHC) or equivalent strongly preferred. ● Minimum 3–5 years of healthcare compliance experience, with direct exposure to Medicare Advantage programs. ● Familiarity with physician practice operations, clinical workflows, and CMS regulations. ● Strong communication, analytical, and leadership skills. ● Minimum 3 years of clinical experience ● Current Registered Nurse license in the state you are practicing Preferred Qualifications ● Bachelor of Science Degree in Nursing (BSN) ● Secondary degree in healthcare administration, public health, or related field (Master’s preferred). ● 1 year of Crossover Health experience as a nurse ● Knowledge of Apple and Google-based technology or client technologies such as Microsoft or HP Passion for delivering a best-in-class patient care experience in an integrated patient-centered primary care model ● Creative, flexible and easily adapts to changing priorities ● Energetic, takes initiative and able to work in a team environment as well as autonomously when needed ● Embraces new ways of delivering healthcare ● Deep understanding of clinical documentation and coding practices ● Ability to translate complex regulations into practical workflows ● Proactive problem-solving and risk assessment ● High ethical standards and discretion Physical Job Requirements ● Requires standing, walking and sitting for extended periods of time ● Includes full range of body motion including potential of handling and lifting patients ● Requires corrected vision, hearing and speech within normal ranges ● Reasonable accommodations may be made to enable individuals with Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
NP Part-time
Crossover Health

PRN Nurse Practitioner

Crossover Health Minot, ND
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Nurse Practitioner is responsible for meeting all clinical, administrative, and financial performance metrics. This position is responsible for implementing, delivering, and ensuring that the highest quality of patient-centered care is delivered. Job Responsibilities Provides patient centered, comprehensive primary care services Participate in the selection of suitable treatment plans for all patients Supervise staff to ensure the care team is providing appropriate care in accordance with their duties and obligations Assist other care providers and extended care teams Provide continuous availability for medical and technical questions to the employees, patient care staff, and ancillary care providers including after hours coverage Actively participate in quality improvement programs, as well as participate in multidisciplinary quality assurance programs Collaborate with the management team as needed to ensure improvement of patient care Cooperate with clinical outcome reviews and measurements Comply with all policies, procedures, and protocols Provide general medical care and treatment to patients in the health center under the direction of a physician (depending on state) Submits health care plan and goals of individual patients for periodic review and evaluation by physician. Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures May refer patients to physician for consultation or to specialized health resources for treatment. Performs other duties as assigned. Required Qualifications Minimum of 5 years of clinical experience in Internal Medicine or Family Practice Must be Board Certified Must be licensed to practice in appropriate state Current BLS (Basic Life Support) certification required Preferred Qualifications Proficient in promoting the clinic Strong communication skills Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
NP Part-time
Crossover Health

Nurse Practitioner - 1 Day a week

Crossover Health Austin, TX
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary Schedule: Thursday 8 to 5 The Nurse Practitioner is responsible for meeting all clinical, administrative, and financial performance metrics. This position is responsible for implementing, delivering, and ensuring that the highest quality of patient-centered care is delivered. Job Responsibilities Provides patient centered, comprehensive primary care services Participate in the selection of suitable treatment plans for all patients Supervise staff to ensure the care team is providing appropriate care in accordance with their duties and obligations Assist other care providers and extended care teams Provide continuous availability for medical and technical questions to the employees, patient care staff, and ancillary care providers including after hours coverage Actively participate in quality improvement programs, as well as participate in multidisciplinary quality assurance programs Collaborate with the management team as needed to ensure improvement of patient care Cooperate with clinical outcome reviews and measurements Comply with all policies, procedures, and protocols Provide general medical care and treatment to patients in the health center under the direction of a physician (depending on state) Submits health care plan and goals of individual patients for periodic review and evaluation by physician. Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy, or related therapeutic procedures May refer patients to physician for consultation or to specialized health resources for treatment. Performs other duties as assigned. Required Qualifications Minimum of 5 years of clinical experience in Internal Medicine or Family Practice Must be Board Certified Must be licensed to practice in appropriate state BLS (Basic Life Support) certification required Preferred Qualifications Proficient in promoting the clinic Strong Communication skills Patient communication skills Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite