RN CNO Full-time
Henry Mayo Newhall Hospital

Assistant CNO

Henry Mayo Newhall Hospital CA 91355, US
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Job Summary The Assistant Chief Nursing Officer (ACNO) provides strategic leadership and operational oversight to nursing departments, ensuring the delivery of high-quality patient care and adherence to regulatory and organizational standards. Reporting to the Chief Nursing Officer (CNO), the ACNO collaborates with senior leadership, department managers, and frontline staff to enhance clinical outcomes, promote a culture of excellence, and drive nursing initiatives that align with the hospital’s mission and strategic goals. The ACNO plays a key role in workforce development, financial stewardship, and patient experience, fostering innovation and continuous improvement within nursing services. Licensure and Certification: Current California RN license. Workplace violence/de-escalation training required. Education: Required: Bachelor’s Degree in Nursing (BSN). Preferred: Master’s Degree in Nursing (MSN), Healthcare Administration (MHA), or Business Administration (MBA). Active and unrestricted Registered Nurse (RN) license in the state of practice. Certification in nursing leadership (e.g., CNML - Certified Nurse Manager and Leader, NE-BC - Nurse Executive Board Certified, or NEA-BC - Nurse Executive Advanced Board Certified) preferred. Experience: Minimum 7–10 years of progressive leadership experience in nursing administration, including experience as a Nurse Director, Administrative Director, or similar role in an acute care hospital. Strong knowledge of hospital operations, patient care management, and regulatory compliance (e.g., The Joint Commission, CMS, state and federal regulations). Experience with budget management, quality improvement initiatives, and staff development in a healthcare setting. Knowledge and Skills: Leadership & Strategic Thinking: Proven ability to drive nursing excellence, implement change initiatives, and enhance patient outcomes. Financial Acumen: Experience in budget planning, resource allocation, and operational efficiency. Regulatory & Compliance Knowledge: Strong understanding of accreditation and regulatory standards affecting nursing practice. Communication & Collaboration: Ability to foster interdisciplinary teamwork and communicate effectively with stakeholders at all levels. Problem-Solving & Decision-Making: Analytical skills to assess complex issues, develop solutions, and drive continuous improvement. Technology Proficiency: Familiarity with electronic health records (EHRs), data analytics, and hospital management systems. Physical Demands - Clerical/Administrative Non-Patient Care: Frequent sitting and standing/walking with frequent position change. Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level. Occasional/intermittent reaching at or above shoulder level. Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing. Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.   Key for Physical Demands Continuous 66 to 100% of the time Frequent 33 to 65% of the time Occasional 0 to 32% of the time

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Establishes and directs the nursing model; reviews and evaluates administrative and clinical nursing procedures within the hospital; directs and oversees the development and implementation of clinical and operational policies, procedures, and standards, including quality assurance activities, and initiates changes as needed. Ensures subordinates follow approved processes and procedures. Confers with other hospital management and supervisory personnel to discuss management and patient care issues; confers with hospital administrative and medical staff regarding nursing program needs and administrative matters. Participates in hospital-wide strategic planning activities to ensure the delivery of comprehensive and coordinated health services. Monitors and evaluates new or revised regulatory agency and industry laws, regulations, and standards applicable to assigned areas and ensures that assigned activities comply with all requirements. Represents assigned areas to Corporate by identifying issues, resolving problems, and sharing information. Represents the organization positively and professionally at all times. Directs the preparation and maintenance of nursing records, reports, and statistics in accordance with administrative and nursing/ancillary policies as well as Joint Commission and Title 22, and CMS regulations. Oversees and reports on risk management strategies, including identification and monitoring of nursing-sensitive quality and safety indicators. Confers with education to ensure the education and training needs for clinical and nonclinical staff are met. Conducts and/or participates in a variety of staff and committee meetings as assigned. Directs and participates in the preparation and administration of nursing services and ancillary department budgets and capital outlay requests; evaluates staffing, equipment, and supply needs; prepares justifications and cost benefit analyses; reviews and recommends approval of expenditures; oversees the procurement of supplies and equipment for assigned areas. Prepares or reviews special studies, reports, and documents; reviews and ensures proper completion of reports, records, and other documentation. Ensures compliance with quality assurance, safety, infection control, and environmental procedures in accordance with regulatory requirements. Ensures development of subordinates and succession planning. Responsible for nursing staff morale, staff absenteeism management, and low nursing turnover. Develops strategies to promote nursing recruitment and retention, and recognition of excellence in nursing. Prioritizes projects and uses time management to maximize efficiencies. 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Displays honesty and respect for others, and respect for the organization as evidenced by: a) Treating internal and external customers as the most important part of the job. b) Being sensitive to customer’s emotions, thoughts and feelings. c) Refraining from negative comments of any kind where the public or other customers can hear. d) Taking appropriate actions to resolve the concern. 5. Facilitates and enhances communication as evidenced by: a) Effective and timely processing of customer’s requests according to hospital and departmental policies. b) Utilizing verbal communication methods, which enable others to clearly understand what is being said. c) Utilizing verbal and non-verbal behaviors without being defensive, manipulative, aggressive or controlling. d) Using written communication that is legible, timely and at a level based on the position specific requirements. e) Listening attentively to ensure effective two-way communication. f) Expressing and accepting feedback in a professional manner. g) Answering the telephone with stating department, name and greeting. 6. Interacts with coworkers, other hospital staff, physicians, and the public in a courteous, professional and efficient manner. 7. Establishes good rapport and working relationships with coworkers, other hospital staff, physicians and the public. 8. Observes dress code policy and wears hospital identification as required by our policies and procedures. SECTION III: CONTINUOUS QUALITY IMPROVEMENT A. CORPORATE INTEGRITY 1. Understands and abides by all departmental policies and procedures as well as the Codes of Ethics, HIPAA requirements and patient rights. 2. Complies with Federal, State, Local Laws that govern business practices. Complies with all Department of Health Services requirements for the State of California, and CMS standards that apply to the position. 3. Is knowledgeable and adheres to TJC/CDPH/CMS standards specific to the position. 4. Participates actively in ensuring that all State and Federal Rules and Regulations are followed as they apply to this position. 5. Conducts business in an ethical and trustworthy manner at all times when dealing with patients, visitors, physicians, and fellow employees. B. EDUCATION AND ENVIRONMENT OF CARE 1. Attends scheduled inservice and mandatory inservice. Communicates ideas to supervisor for a safer layout of equipment, tools, and/or processes. 2. Follows standard precautions and transmission based precautions as shown by consistent use of appropriate personal protective equipment. 3. Adheres to procedures for the disposal of waste – household waste and biohazard waste as well as the proper disposal of sharps. 4. Uses proper body mechanics at all times. Seeks assistance when necessary to move heavy objects or to transport/transfer a heavy patient. 5. Is knowledgeable in the hospital safety program and takes necessary steps to maintain a safe environment. Adheres to safe work practices in order to prevent injuries and illnesses. 6. Is familiar with emergency codes and emergency preparedness procedures and understands his/her role in response to each of the emergency codes (Code Blue, Code Pink, Code Orange, Code Yellow, Code Gray, Code Silver, Code Purple, etc.) 7. Maintains the department in a neat, clean, and orderly manner, especially in own work area. 8. Eliminates or assists in eliminating any seen or known hazards in the workplace. Reports any unsafe conditions to his or her immediate supervisor. 9. Demonstrates good safety habits and judgment by maintaining a safe environment at all times. 10. Complies with all hospital safety and injury prevention policies and regulations. C. PERFORMANCE IMPROVEMENT 1. Understands the Continuous Quality Improvement Process and applies it in performing everyday tasks/duties. Active participant in Continuous Quality Improvement program by assisting in finding new and better ways of performing duties and responsibilities. 2. Cooperates with others in the improvement of services offered at our institution. Continually makes recommendations that assist in the improvement of services. 3. Continually strives for self-improvement in areas of responsibility by attending continuing education classes. Qualifications EDUCATION, EXPERIENCE, TRAINING 1. Proficient with computer software (Word, Excel, Power-Point, etc.)2. Must have a current and valid license as a Registered Nurse issued by the State of California.3. BLS Provider Card, upon hire and maintained current. 4. Minimum of 5 years Acute Care experience.5. Minimum of 3 years previous Administrative experience preferred.6. Master’s Degree in Nursing is preferred but a BSN is required. 7. ACLS Provider card thru AHA 8. NIHSS required