Telehealth Certified Medical Assistant (On-site)

Shriners Children's Portland, OR 97239, US

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

Under the operational direction of the Corporate Director of Telehealth and clinical supervision of the on-site Telehealth physician, the candidate will work collaboratively with corporate Telehealth and local Hospital team members, to ensure a seamless Telehealth clinic work-flow. The Telehealth Certified Medical Assistant (CMA) will serve as a local point of contact at the SHC Hospital, be responsible for the local site Telehealth operations and act as the local link between the SHC Hospital, affiliate site, and the Corporate Telehealth department. The CMA will assist the Corporate Director of Telehealth and Regional Telehealth Coordinator in identifying potential telehealth patients, and ensure policies and procedures are followed at the local SHC Hospital. Telehealth responsibilities will remain the priority of this position, but general clinic duties may be assigned during availability. Portland Shriners is looking for a full time Telehealth Certified Medical Assistant to join the team!

*This position is on-site*

Responsibilities

Coordinates local Telehealth activities, projects, and assigned tasks as directed by the Corporate Director of Telehealth, Regional Telehealth Coordinator, and Hospital leadership
Will assist in Telehealth patient registration, scheduling, data tracking and reporting
Prepares the consult room and Telehealth equipment prior to the scheduled Telehealth consult
Stands by during the Telehealth consult to provide technical and/or operational assistance for the SHC Provider when necessary
Answers patient, family and physician questions appropriately and within his/her scope of practice
Maintains a comprehensive understanding of Telehealth technologies and department procedures
Welcomes patients and families, in person or on the telephone
Assists with verification of patient information, taking of vital signs and other assigned tasks

Note: This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required

American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA)
Registered Medical Assistant (American Medical Technologists) or Certified Clinical Medical Assistant (National Healthcare Association)
1 year Healthcare setting

Preferred

High School Diploma/GED

Share this job

Related Jobs

Medical Assistant I - Urgent Care

Legacy Health St. Helens, OR

Overview Be the Connection That Makes a Difference in Patient Care Are you a compassionate Medical Assistant looking to make a difference beyond the exam room? As part of our team, you’ll play a key role in a primary care or specialty clinic. Here, we go beyond treating symptoms — we care for the whole person, addressing not just medical needs but also recognizing the critical social determinants of health. You’ll be part of a deeply collaborative care team that includes medical providers, nurses, social workers, behavioral health clinicians, pharmacists, and more — all working together to break down barriers to care. Your clinical skills, attention to detail, and patient-centered mindset make you a vital link between our patients and their care providers. If you’re looking for a meaningful role where every interaction counts and teamwork drives real change, we’d love to meet you. Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life: Breathe easy with medical, dental, and vision benefits for your family. Feel supported in your mental health and personal growth with employee assistance programs. Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. We’re proud to foster a hospital culture that values connection, well-being, and fun — because when our team thrives, our patients do too. Responsibilities Assist with patient care under the direction of physicians. Prepare patients for office visits and procedures. Preforms a variety of patient care activities, such as vaccine/medication administration, phlebotomy, and point of care testing. Provides indirect patient care via phone or EHR by addressing patient questions, processing medication refills and scheduling follow-up appointments. Utilize electronic health record for efficient care. Qualifications One year experience as a clinic back office medical assistant preferred. Education: Completion of a medical assistant program or equivalent experience; or Completion of a formal medical services training program of the United States Armed Forces; or Completion of Basic or Advanced Oregon Emergency Medical Technician program (Oregon only) Licensure MA certification required within one year, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), or the National Healthcare Association (NHA). MA certification requirement may be met instead by current Oregon Emergency Medical Technician (EMT) license and national EMT registration (NREMT). Oregon only. Washington State certification as a MA or Interim MA required for all who work or float in Washington. Current BLS for Providers from the American Heart Association. Pay Range USD $23.46 - USD $32.84 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

CMA

Other

2 years ago

Medical Assistant

Concentra Hillsboro, OR

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer , including disability/veterans

CMA

Full-time

2 years ago

Medical Assistant - Neurology

Legacy Health Vancouver, WA

$23.93 - $33.50 / hour

Overview Be the Connection That Makes a Difference in Patient Care Are you a compassionate Medical Assistant looking to make a difference beyond the exam room? As part of our team, you’ll play a key role in a primary care or specialty clinic. Here, we go beyond treating symptoms — we care for the whole person, addressing not just medical needs but also recognizing the critical social determinants of health. You’ll be part of a deeply collaborative care team that includes medical providers, nurses, social workers, behavioral health clinicians, pharmacists, and more — all working together to break down barriers to care. Your clinical skills, attention to detail, and patient-centered mindset make you a vital link between our patients and their care providers. If you’re looking for a meaningful role where every interaction counts and teamwork drives real change, we’d love to meet you. Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life: Breathe easy with medical, dental, and vision benefits for your family. Feel supported in your mental health and personal growth with employee assistance programs. Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. We’re proud to foster a hospital culture that values connection, well-being, and fun — because when our team thrives, our patients do too. Responsibilities Assist with patient care under the direction of physicians. Prepare patients for office visits and procedures. Preforms a variety of patient care activities, such as vaccine/medication administration, phlebotomy, and point of care testing. Provides indirect patient care via phone or EHR by addressing patient questions, processing medication refills and scheduling follow-up appointments. Utilize electronic health record for efficient care. Qualifications One year experience as a clinic back office medical assistant preferred. Education: Completion of a medical assistant program or equivalent experience; or Completion of a formal medical services training program of the United States Armed Forces; or Completion of Basic or Advanced Oregon Emergency Medical Technician program (Oregon only) Licensure MA certification required within one year, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), or the National Healthcare Association (NHA). MA certification requirement may be met instead by current Oregon Emergency Medical Technician (EMT) license and national EMT registration (NREMT). Oregon only. Washington State certification as a MA or Interim MA required for all who work or float in Washington. Current BLS for Providers from the American Heart Association. Pay Range USD $23.93 - USD $33.50 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

Medical Assistant -Advanced Gyn Urogynecology

Legacy Health Vancouver, WA

$23.46 - $32.84 / hour

CMA

Part-time

2 years ago

Medical Assistant II Clinics

Legacy Health Camas, WA

Overview You serve as a crucial link between patient and physician, ensuring that the proper tests are administered and the results are accurately reported. Your care, competency and attention to detail reinforce the Legacy mission of making life better for others. The Medical Assistant II – Clinics is responsible for assisting with patient care, maintaining department/clinic efficiency and other duties, as assigned. Participates as a member of the health care team in cooperation with and under the direction of a physician. Participates in daily operations under the supervisor or manager. Are you looking for a Medical Assistant opportunity with a different schedule or at another Legacy Health location? Please click here to see a list of other openings. Responsibilities GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS Prepares patients and rooms for exams and procedures. Performs basic laboratory testing and phlebotomy. Administers medications as directed by provider (as per site operations). Assists provider with exams and procedures. Documents medical information in the patient records. Routes test results to physician(s) for review, and files results in medical records (as per site operations). Communicates test results with patients when deemed appropriate by provider. Facilitates patient care activities, to include scheduling ancillary tests, patient education, and performs triage as appropriate and directed by provider (as per site operations). Maintains adequate inventory of medical, x-ray, and pharmaceutical supplies. Performs x-ray services. Demonstrates and maintains appropriate behavior in accordance with established standard. Exercises appropriate telephone use to meet the needs of external and internal customers. Performs basic computer skills in using electronic health record proficiently while conducting daily documentation and communications involved in patient care. Processes verbal and written orders appropriately and accurately. Performs other duties as assigned. Qualifications Education: Completion of a medical assistant program or successful completion of a formal medical services training program of the United States Armed Forces. Graduate of an x-ray training program. Experience: Experience as a back office medical assistant. One-year experience, including limited x-ray procedure, preferred. Skills: EKG skills and x-ray skills. Phlebotomy, basic lab skills. Medication administration to include oral, topical and injections. Ability to work well with minimal supervision and make sound assessments and judgments within scope of practice. Clinical procedures within scope of practice for medical assistant. Administrative procedures within scope for practice for medical assistant. Excellent interpersonal and communication skills. Service-oriented with ability to adapt to changing workload and pace. Ability to maintain good film quality. Ability to maintain favorable patient and guest relations. Accuracy. Keyboard skills and ability to navigate electronic systems applicable to job functions. Licensure Washington and Oregon: Current American Heart Association approved CPR certification required. MA certification required upon hire, or within one year of hire, from either the American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT) or the National Healthcare Association (NHA). AAMA preferred. Certification may be required upon hire, depending on the needs of the department. Oregon Only: Limited X-Ray Machine Operator (LXMO) license required. May include upper/lower extremities, chest/ribs, and spine as per site operations. Washington Only: Washington State certification as a Medical Assistant-Certified or Interim Medical Assistant-Certified required, including completion of required Washington State AIDS training (including those who float into the role). Washington State registration as X-Ray Technician – Limited Scope required. (Note for Internal Use Only: Update MA-P status) Pay Range USD $25.32 - USD $36.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you