Center Medical Director (Nurse Practitioner or Physician Assistant)

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

Key Capabilities

Collaborate: Shares information with others so there are no surprises; facilitates effective collaboration among clinic medical directors, clinic managers, and external partners
Drive Outcomes: Eliminates obstacles that affect organizational performance
Influence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutions
Demonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering, monitoring and measuring results
Manage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete information
Develop Self & Others: Provide real-time coaching to others, mentors key talent and takes significant action for effectiveness in current and future job

What You’ll Do

Patient Care

Deliver up-to-date, evidence-based, and compassionate care to patients in clinic
Supervise clinical care performed by clinician team
Effectively communicate and operationalize Carbon Health’s mission, vision and values
Engage in special projects related to clinical quality improvement and innovation
Lead regular team meetings, resolve conflict, motivate employees and foster a culture of communication that promotes employee retention and the highest quality of patient care
In partnership with the Clinic Manager, set, communicate and maintain the highest quality of care and safety standards
Approximately 30 hours per week of direct patient care

Financial Accountability

Demonstrate working knowledge of financial statements, clinic billing procedures and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership
Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)
Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate

Experiential Outcomes

Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback and recognition
Interview, onboard and mentor clinician team
Identify clinical and patient experience educational opportunities for your team
Perform chart audits and one-to-one evaluations of clinicians on a monthly basis
Manage payroll targets; create and maintain clinician schedule for your sites
Respond to patient and staff complaints regarding clinicians
Maintain a high-standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded
Identify, plan and participate in marketing activities and community events that increase patient volume and engagement

About You

Active NP or PA license and board certified; FM, IM or Med/Peds

Minimum 2 years of experience in ER, urgent care or similar setting
Ability to consult and treat patients of all ages
1+ year leading others in a healthcare setting
Understanding of financial statements, P&L management and HR business processes
Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization
Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills

BENEFITS

Medical, dental & vision coverage, effective first day of employment
Health Savings Account & Flexible Savings Account option for health care & dependent care
Paid time off, paid sick leave, paid training time
401k retirement savings plans with employer match
Life & Disability Insurance
Medical malpractice and tail insurance
State license, board certification and BLS reimbursed for full-time providers
DEA & DOT certification will be reimbursed where it is required for practice
Complimentary subscriptions to point-of-care reference tool, DynaMedex
Hippo Education subscription, internal education resources and clinical rounds to support continuing medical education requirements

*Some benefits dependent on specialty and employment status

We recognize that the key to success lies in valuing the minds, experiences, and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal-opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider employment-qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.

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