Bilingual (Spanish) Certified Medical Assistant

People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers.

Job Summary

The mission of the Certified Medical Assistant (CMA) is to support the health and wellness center’s clinical and clerical operations. As directed by the provider and Clinical Operations Manager, the MA assists the provider and performs appropriate tests and procedures. The CMA is responsible for administrative tasks for the health and wellness center and may assist the Patient Advocate in employee/patient engagement and outreach.

Essential Duties And Responsibilities

Clinical:

Interviews patients and measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, BMI calculation, pulse oximeter and records information in the patient’s electronic medical record.
Performs clinical procedures including, but not limited to: injections, Electrocardiography (EKG), routine U/A, dipstick, capillary blood draw, Cholestech, Glucometer, and other medical tests and treatments under the direction of the provider. Proficient in spirometry venous labs draws, centrifuge
Dispense medications as directed by the physician.
Proficient in the use and maintenance of Automated Eternal Defibrillator (AED)
Prepares treatment rooms and patients for examination
Cleans and sterilizes instruments as appropriate

Clerical:

Performs administrative tasks, completes appropriate forms, and manages the front desk/check in of patients
Answers phones/phone triage and scheduling appointments
Responsible for compliance and regulatory reporting
Maintain clinic and patient records and telephone encounters
Inventories and orders medical supplies, materials, and medications
Follow up with center patients who miss appointments
Schedule external appointments/referrals and make follow-up phone calls to patients regarding scheduling
Ensure completion of all services ordered by the physician such that all reports, consult notes, and follow ups are in the chart for the physician to review
Under the direction of the Patient Advocate, periodically assists with engagement/outreach functions

Required Knowledge, Skills, & Abilities

Required:  

Bilingual (Spanish)
High school diploma or equivalent (associate degree preferred)
Active and unrevoked certification such as RMA, CCMA, CMA, NCMA, or NCRMA certification
Candidates who do not possess Medical Assistant Certification must obtain Certification within 6 months of employment and have graduated from an accredited Medical Assisting program and twelve months of direct clinical patient care experience in a healthcare setting.
Current BLS certification through American Heart Association valid for at least 90 days after start date
Knowledge of Internet software, Spreadsheet software, Word Processing software, and Electronic medical records
Ability to communicate effectively and maintain working relationships with people from diverse backgrounds
Ability to prioritize needs and plan work accordingly
Knowledge of HIPAA confidentiality requirements

Work Environment & Physical Requirements

This job primarily operates in a medical office environment and is required to interact with patients for the majority of the workday. The physical demands to perform the essential functions of this job are:

Effective communication, mobility, ability to operate office equipment and travel intermittently throughout the day.
Must be able to remain in a stationary position at their work area for prolonged periods of time.
Employee will occasionally be required to lift office products and supplies up to 20-30 pounds.

POSITION TYPE & EXPECTED HOURS OF WORK

This role is considered full-time and non-exempt. Evening and weekend work may be required depending on the schedule of the individual health and wellness center.

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Knowledge, Skills & Abilities Required: Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Demonstrates customer service skills that support a positive patient experience. Physical Requirements and Working Conditions: Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a Case by -case basis. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Operates all equipment necessary to perform the job. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. (F) Medical Assistant II - Family Medicine- Highland