Licensed Practical Nurse - Southeast - Family Medicine

El Rio Community Health Center Tucson, AZ, US

JOB PURPOSE:

The Licensed Practical Nurse (LPN) serves as part of the team providing quality healthcare to El Rio patients. In this role, the LPN provides direct patient care, both clinical and non-clinical within the scope of practice for an LPN under the Arizona State Board of Nursing and policies and procedures set by El Rio Health. An employee in this position routinely works with general supervision and review, and any work problems involving departures from scope of practice, standard policies, interpretations, or procedures are reviewed with the supervisor for resolution or direction

The primary goal of the El Rio Health LPN is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions.

Essential Job Functions:

Ability to perform and/or complete all clinical and non-clinical assigned duties, tasks, responsibilities, and assignments for a Licensed Practical Nurse within reasonable time frames while meeting established rates of performance for the position; ensuring the highest standards of excellence and the lowest of error rates in your work performance.
Maintains proficient skill levels that meet defined performance expectations for a Licensed Practical Nurse, as evidenced by successful completion of competency skills evaluations for this position on an annual basis.
Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to work areas, work stations, examination rooms, hand washing, etc. as required for a Licensed Practical Nurse.
Maintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times.
Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements at all times with all patients, visitors, and employees.
Ensures a work environment safe and free from hazards; immediately address or inform management of safety issues or hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team.
Prior to the patient seeing a provider, the Licensed Practical Nurse will complete all of the steps and actions that are defined in the Patient Intake Process; this will include accurately documenting all of the information, patient responses to inquiries, and your actions into the patient’s Electronic Health Record (EHR).
Assists, performs, or completes procedures, and/or activities, within the scope of practice appropriate for a Licensed Practical Nurse position while complying with all Nursing Policies and Procedures.
Ability to anticipate, identify, and respond to the needs of the patient based upon the patient’s reason for the visit, including the coordination and availability of all outside medical records, as well as laboratory and radiology results.
Completes all administrative and non-clerical activities which are received through NextGen and/or the Patient Portal in support of clinical operations, completing all required documentation on these activities.
Demonstrates at all times a professional attitude and acceptable job performance for all clinical and non-clinical duties, tasks, responsibilities, and assignments for this position at any location or assignment that supports the operational needs of El Rio Community Health Center and as assigned by organizational leadership.
Evaluates problems, situations, or issues presented to the employee (whether in a clinical or non-clinical environment) for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem-solving skills appropriate to the position and authority for a Licensed Practical Nurse.
Accurately, and in a timely manner, complete all Provider Orders ensuring that the patient understands, and verbalizes their understanding of the discharge instructions. Documentation of completed orders and actions taken by the Licensed Practical Nurse shall be entered into the patient’s Electronic Health Record (EHR) and submitted for processing within the defined time period.
Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient’s compliance with scheduled appointments and/or treatments. These communication efforts with the patient must be documented in an accurate and timely manner in the patient’s Electronic Health Record (EHR) in accordance with the Nursing Policies and Procedures.
Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Accreditation standards for a Licensed Practical Nurse.
Identifies and reports any safety hazard, or potential hazard, by directly notifying supervisory staff immediately and ensuring that El Rio facilities provide a safe and secure environment for all patients, visitors, and employees; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team.
Properly performs the labeling, rotating, and stocking of all medications, medical supplies, and equipment in compliance with the Nursing Policies and Procedures, maintaining proper and appropriate inventories for operational use.
Communicates effectively through written, verbal, and interpersonal skills as applied when interacting with patients or visitors, employees, and internal/external clients or representatives, successfully conveying and exchanging information in a positive manner.
As a team player demonstrate self-initiative by being aware of your work environment so that you can act to assist co-workers and others while maintaining and enhancing a respectful and positive attitude in the work environment.
Serves at all times as a positive and effective role model to patients, co-workers, employees, and students.
Participates in a learning environment by being willing to train and learn from other employees, gaining new skills and knowledge to enhance and improve the quality of service provided to employees, as well as all internal/external clients or representatives.
Ensures the proper and accurate documentation and submission of coding relating to all point of care testing and nursing visits, including medications administered, teaching and counseling with patients, supplies used, and any other interventions provided to maximize the capture of revenue.
Ensures and support the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources.
In accordance with policies and procedures ensure that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner.
Through structured learning, peer mentoring and ongoing training opportunities employees must be able to demonstrate an understanding, knowledge and computer mastery of all El Rio systems and programs.
Employees must maintain their skill proficiency with El Rio operating systems and programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to system and program improvements or upgrades.
Employees are encouraged to participate in continuing education and organizational sponsored events and committees, understanding that these activities contribute to employee growth and to the improvement of operations within El Rio. Employees participating in these activities must conform and meet the operational needs of El Rio as determined by management.

Minimum Education and Experience:

High School Diploma or General Education Diploma (G.E.D).

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Required Licenses, Certifications, and Registrations:

Current Licensed Practical Nurse license in good standing from Arizona State Board of Nursing

Current certification in Basic Life Support (BLS) for health care providers.
Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.

Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.

Preferred Education, Experience, Skills, Abilities:

Bilingual (English/Spanish) with the ability to speak, read and write in both languages.

Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job.

El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card.

All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045).

All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.

El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

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Patient care includes care to patients in following age group: pediatric infant to 12 years , adolescent 13 to 17 years , adult 18 to 64 years and geriatric over 64 years . Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: Provides clinical advice by phone electronic correspondence based on clinical judgments and or triage protocols in accordance with regulatory requirements and standards of practice. Consults with provider as necessary. Provides patient specific education including but not limited to preventive care, chronic disease management, acute diagnosis, medications and other areas pertinent to patient outcomes. Prepares patient for visit by using appropriate rooming standards tool. Administers injections and medications as prescribed by the provider and in accordance with department protocol, regulatory requirements and standards of practice. Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider. Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests. Collects blood or other laboratory specimens and prepares them for further testing. Authorizes prescription refills as instructed by the provider. Assists with test tracking and monitoring overdue results. Removes sutures and changes dressings on wounds as necessary. Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure. Assists provider and patient in reviewing and revising care plans and assesses patient progress. Follows up with patient between visits as necessary. Assists with proactive outreach for patients requiring preventive and chronic disease services. Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information. Assists in coordination of referrals, education and community resources. Actively participates in performance improvement initiatives to improve overall patient experience and quality of care. Participates in daily huddles with the provider. Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority. Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures. The following duties are considered secondary to the primary duties listed above: Performs various front office responsibilities as necessary. May require some regional travel - valid driver's license is required if traveling. Participates in the on-call responsibilities for this position as required. Other duties as assigned. Responsibilities: Minimum Required Qualifications: Completion of a LPN or a RN educational program Current licensure as a Registered Nurse RN or Licensed Practical Nurse LPN , issued by the PA State Board of Nursing AHA CPR BLS certification required within 30 days of hire. This role requires occasional regional travel. Ability to travel to multiple sites is required. One 1 to Two 2 years of nursing experience in a primary or specialty care physician’s office. Prior triage, emergency room, cardiac care, intensive care or other related specialty nursing experience. ATTENTION CONCENTRATION - The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others: The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time. NEW LEARNING AND MEMORY - The following level of ability is essential for the jobholder to learn and retain material: A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible. PROBLEM SOLVING, REASONING AND CREATIVE THINKING - The following level of ability that is essential for the jobholder to think in order to solve a problem by combining two or more elements from past experience or imaginative thought: The position requires the ability to evaluate existing options to resolve a presenting problem. The resolutions or options are clearly defined, limited in number and are altered infrequently. Selection of the most appropriate solution is based on well-established and defined guidelines. The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act: Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job. Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations. Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information. Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others. Credentials: Basic Cardiac Life Support PN or RN (Required) Education or Equivalent Experience: Other (Required) Completion of a LPN or a RN educational program We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.