CMA Outpatient Full-time
Oak Street Health

Medical Assistant/Phlebotomist

Oak Street Health Chamberlayne, VA, US
$18.50 - $35.29 / hour
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Role Description: We take a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with members. Medical Assistants will work closely and collaboratively with their teammates to greet and room patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments. Core Responsibilities: Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule Delivers an exceptional patient experience, and helps patients prepare for their provider visit Obtains vital signs, chief complaint and reviews medications Delivers patient screenings per protocols Orders supplies and stocks exam rooms Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies Ensures exam rooms are clean, safe, and ready for patient visits Under direction of an RN, provider and/or protocol, provides telephonic support to patients Assists providers, RNs or social workers with home based support for high risk members, as necessary Under direction of an RN or Provider, offers MA appropriate "visits", such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc. Performs waived laboratory testing Schedules diagnostic testing Applies or assists with application of durable medical equipment Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols Participates in care team meetings to discuss patient care and clinic operations Other duties, as assigned What are we looking for? High school diploma 2-5 years of prior relevant experience CPR Certification required Medical Assistant certification or registration 3-5 years in a Medical Assistant role preferred EMR experience required 2 or more years of experience working with geriatric patients Phlebotomy Technician Certification preferred Strong communication skills and customer service orientation Demonstrates problem-solving skills, accountability, and a flexible, positive attitude Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 10/15/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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Assists in front office functions as assigned including but not limited to: Checkout/in duties with claim creation and assuring complete process of discharge paperwork, referrals, patient education, appointments, insurance eligibility etc. Performs other selected clinical and clerical duties that assist in the delivery of primary health care and patient care management within any CH office location under the direction of a provider and manager in accordance with the objectives and policies of Capital Health (CH) and respective state laws governing such action and activities. Cross-trained to perform Patient Reception Rep job duties as needed. New Jersey Prescription Monitoring Program (NJPMP)- uploads a notarized "request for access" form and a copy of their State-accepted Certified Medical Assistant certificate; performs NJPMP monitoring under the direction of the LIP (Licensed Independent Practitioner). Performs injections, subcutaneous or intramuscular; performs duties in accordance with Capital Health policies. Performs other duties as assigned. Incumbents working in Primary Care or Specialty Care offices may be assigned to other Capital Health Medical Group Practices as needed. MINIMUM REQUIREMENTS Education: High school diploma or equivalent. Graduate of a post-secondary medical assisting education program accredited by the National Healthcare Association (NHA), or its successor, The Committee on Allied Health Education and Accreditation of the American Medical Association (CAHEA), or its successor; Accrediting Bureau of Health Education Schools (ABHES), or its successor; or any accrediting agency recognized by the U.S. Department of Education. The educational program shall include, at a minimum, 330 clock hours of instruction and shall encompass training in the administration of intramuscular and subcutaneous injections and instruction and demonstration in: pertinent anatomy and physiology appropriate to injection procedures; choice of equipment; proper technique, including sterile technique; hazards and complications; and emergency procedures. Must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the board. Experience: No minimum experience required. Other Credentials: AHA BLS. Non-Licensed must obtain before end of orientation period Knowledge and Skills: Excellent problem solving skills, Knowledge of insurance specifications and medical terminology. Excellent phone etiquette and ability to communicate effectively, Special Training: Knowledge of medical terminology, basic computer and data entry skills; and medical record management. Mental, Behavioral and Emotional Abilities: Willing to take delegation from RNs/LPNs. Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff, Ability to multi-task, Ability to maintain composure in stressful situations, Ability to prepare records in accordance with detailed instructions, Consistency and timeliness in attendance. Usual Work Day: 8 Hours PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequent physical demands include: Standing , Walking , Reaching forward , Wrist position deviation , Pinching/fine motor activities Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Push/Pull , Twisting , Bending , Reaching overhead , Squat/kneel/crawl , Taste or Smell Continuous physical demands include: Carry objects , Keyboard use/repetitive motion , Talk or Hear Lifting Floor to Waist 40 lbs. Lifting Waist Level and Above 40 lbs. Sensory Requirements include: Very Accurate 20/40, Near Vision, Accurate Far Vision, Color Discrimination, Moderate Depth Perception, Accurate Hearing Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter This position is eligible for the following benefits: Medical Plan Prescription drug coverage & In-House Employee Pharmacy Dental Plan Vision Plan Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA Retirement Savings and Investment Plan Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance Supplemental Group Term Life & Accidental Death & Dismemberment Insurance Disability Benefits – Long Term Disability (LTD) Disability Benefits – Short Term Disability (STD) Employee Assistance Program Commuter Transit Commuter Parking Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child Voluntary Legal Services Voluntary Accident, Critical Illness and Hospital Indemnity Insurance Voluntary Identity Theft Insurance Voluntary Pet Insurance Paid Time-Off Program The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.