Medical Assistant - onsite

$25.89 - $34 / hour

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. The base pay range for this position is $25.89 to $34 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for a comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite

CMA

Full-time

1 month ago

Medical Assistant (Wed-Sat, 8-5pm)

Crossover Health Redmond, WA

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. The base pay range for this position is $25.89 to $34 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for a comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite

CMA

Full-time

1 month ago

Medical Assistant (Wed-Sat, 8-5pm)

Crossover Health Redmond, WA

$25.89 - $34 / hour

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. The base pay range for this position is $25.89 to $34 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for a comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite

CMA

Part-time

2 weeks ago

Per Diem Medical Assistant

Crossover Health Redmond, WA

$25.89 - $34 / hour

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. Job Responsibilities Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations. Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handles inventory, orders, and replenish medical supplies and materials. Administers medications, including injections in scope of practice.. Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program Minimum of 2 years comparable clinical back office medical assistant experience. Current BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. The base pay range for this position is $25.89 to $34 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite

CMA

Full-time

2 weeks ago

Certified Medical Assistant

Pathway Geriatrics Redmond, WA

$60,000 - $75,000 / year

"A New Approach to an Age-Old Need" - Pathway Geriatrics is a nurse practitioner-owned medical startup headquartered in Redmond, WA, currently serving Greater Seattle. We provide in-home primary care services for homebound older adults. Said differently, we bring our medical services to our clients, who often can't leave their homes to get the specialized care they need. We have a uniquely deep background in technology (and tech startups), which heavily influences our workflows and culture. Our vision is to build a new kind of medical practice that melds the latest technologies and best practices with the caring hearts of top-tier professionals. The Basics We are looking for an experienced (5+ years) Certified Medical Assistant to join our team. You can expect to work from home 2 days a week and from our office in Redmond, WA, the rest of the time. Typical business hours are 9:00 AM to 5:00 PM, Monday - Friday. Compensation The position will pay $60,000 - $75,000 annually, depending on your skills and experience. We may also offer additional discretionary bonus opportunities based on personal and company performance. The Job Details Your day-to-day responsibilities, under the delegation of a licensed practitioner, will include: Coordinating clinical orders (labs, imaging, DME, referrals) Working with providers on medication orders/refills Communicating with facilities, POAs, and family members Facilitating test results and EHR updates Coordinating visit schedules Phone calls and main office line coverage Medical records and CCM documentation We're also developing a proprietary healthcare tech platform for in-home patient care. Our engineers will work with you from time to time while designing and testing our software platform to streamline operations (i.e., make your life easier). Occasionally, we might ask for your help on other tasks, but always within reason. Our Services Pathway Geriatrics provides in-home primary care for homebound older adults. We currently have seven providers and are planning to continue expanding. Most of our clients live in Adult Family Homes (AFH), with a portion residing in assisted living facilities. We often have several clients at each home. Our providers aim to visit each facility every five to six weeks, and clients are seen based on medical necessity. Our providers also facilitate each client's medication and chronic care management between face-to-face appointments. We do our best to keep clients out of the emergency room. While we don't provide in-home urgent care, we can often manage urgent situations remotely with help from our local network of in-home diagnostic services. These include mobile imaging, ultrasound, phlebotomy, and urinalysis/urine cultures. Our Clients The nature of our services means we often work with multiple parties when coordinating patient care. We typically have at least three clients per patient: the patient, their medical power of attorney, and their caregiver (typically an Adult Family Homeowner). A typical client is 75+ years old and often in their final few years of life. Most clients are homebound due to advanced dementia, but many also have other chronic diseases like osteoarthritis with contractures and pain, Parkinson's disease, heart failure, and diabetes. That said, we also work with younger adults who are homebound due to traumatic brain injuries, strokes, or mental health conditions. The family members and powers of attorney for our clients have varying levels of engagement and knowledge. We are transparent and communicative with them and aim to serve as a resource for them and their loved ones. Our Care Philosophy Our practice approaches issues from a palliative care perspective. Our primary goal is to improve client comfort and quality of life while reducing unnecessary medications. We monitor as diseases progress and consider when they should transition onto hospice services. We usually remain as the client's PCP while on hospice, managing their end-of-life care. We see many routine problems day-to-day, but we are also frequently surprised by things we've never seen before. We often work with dementia-related behavioral concerns expressed through tearfulness, restlessness, physical aggression, combativeness, and sleep difficulty. As our clients grow weaker, they will transition from walker to wheelchair to hospital bed and require our assessments and orders to coordinate that equipment. We partner with local home health care teams when our client needs skilled nursing, physical and occupational therapy, speech therapy, and psych nursing. Adult family homes also have special state regulations, so they need us to provide specific orders and permissions for their inspection requirements. Who Thrives Here This is not a role for someone who wants a predictable, clock‑punching job. Pathway Geriatrics attracts people who hold themselves to a high standard, often higher than anyone else does. We care deeply about doing this work well, and we expect our team to do the same. Our best medical assistants are intellectually curious, highly reliable, and comfortable working near the top of their scope under provider delegation. They keep learning. They ask good questions. They notice when something doesn’t look right and speak up. They don’t accept “this is just how it’s done” when there’s a better, safer, or more thoughtful way to support patient care. This role requires real engagement. You will build long‑term relationships with patients, families, caregivers, and facilities. You will help coordinate care for medically complex patients whose situations don’t always have clean or easy answers. You will sometimes find yourself thinking about your patients after hours; not because you’re expected to, but because you care and because good care often extends beyond a checklist. You won’t be doing this alone. We operate as a tight clinical team. Our medical assistants work closely with providers and with each other, leaning on shared judgment, communication, and trust. This is not a good fit if you’re looking for a short‑term role, minimal patient or family interaction, rigid scripts with no room for judgment, or a job where you can fully disengage the moment the day ends. This role is a great fit if you enjoy longitudinal care, are comfortable with complexity, value close collaboration with caregivers and care facilities, and take pride in being a steady, thoughtful presence in patients’ lives. If you’re driven to do excellent work and want to work alongside others who feel the same, this often feels less like a job and more like a place you’ve been looking for. If you’re reading this and feeling a little intimidated, but also energized, that’s usually a good sign. Our primary goal is to find a capable, kind, well-rounded person who will fit our startup culture and become a great teammate. We’re a small team looking to help the vulnerable older population we care for, and we’re looking for folks who share that mindset. Beyond that, here are a few things we’re looking for in our ideal candidate: Certification as a medical assistant 5+ years of active/recent experience as a medical assistant Comfort working independently while collaborating closely with providers and care teams Comfort working in modern, cloud‑based software and adapting to frequently evolving tools and workflows in a fully digital environment A relatable personality comfortable conversing with a wide array of people on the phone An ability to empathize with clients and their families. Our clients are often near end-of-life, which can lead to sensitive emotional conversations In addition to your compensation, we provide each team member with: 4 weeks PTO (vacation + sick leave) Nine paid federal holidays (six are set, three you get to pick, including your birthday) Top-notch low deductible Health Insurance (Medical, Dental, Vision) with a Healthcare FSA and Dependent Care FSA 401K with company matching (up to 4%) Life & Disability Insurance Workers Comp We Provide All the tools needed for you to be successful in your role, including: An iPhone with an unlimited voice/data plan A company laptop (we don't skimp) with a nice monitor (for home use) A multi-use Bluetooth headset A mouse & keyboard

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