CNA Full-time
MA04, SYNERGY HomeCare of Mendon

Assistant Care Coordinator (RI CNA Required)

MA04, SYNERGY HomeCare of Mendon Woonsocket, RI 02895, US
Easy Apply

Assistant Care Coordinator (RI CNA Required)


Salary & Benefits

  • $24-$26 per hour

  • 35 hours a week plus

  • Medical, dental and vision benefits

  • Paid time off

  • Performance bonuses

  • Supportive and inclusive culture

Job Description:

At SYNERGY HomeCare of Smithfield, we're dedicated to building connections and forward momentum in people's lives. As a proactive and organized Assistant Care Coordinator, you'll play a vital role in ensuring our caregivers are set up for success and our clients receive the gold standard of care.

Job Summary:

We're seeking a motivated and experienced Assistant Care Coordinator to join our team. This full-time role requires a strong presence in the field, balancing administrative precision with hands-on support. As an ideal candidate, you'll have a minimum of 2+ years of experience in agency homecare or facility care, good availability including some weekends, and reliable transportation.

Responsibilities:

  • Field Support & Mentorship: Spend significant time in the field conducting caregiver introductions, performing on-site spot checks, and providing hands-on support to ensure care plans are being followed correctly.

  • Shift Coverage: Provide direct client care and shift coverage as needed to ensure continuity of service during caregiver transitions or emergency call-outs.

  • Client Onboarding Assistance: Assist the leadership team with the transition from lead to active client, ensuring all "Post-Orientation" protocols are met.

  • Quality Assurance: Monitor caregiver performance and client satisfaction, acting as a bridge between the front-line staff and the office leadership.

  • Administrative Coordination: Utilize Axis Care and Google Workspace to update care notes, track compliance, and assist with the seamless flow of documentation.

  • Team Collaboration: Work closely with the Care Coordinator and Director of Nursing to identify staffing needs or clinical changes that require immediate attention.

Requirements:

  • Experience: Must have an active RI CNA license with previous experience in a homecare or healthcare setting. Experience in a lead caregiver or supervisory role is highly preferred.

  • Communication: Strong interpersonal skills; you must be comfortable coaching staff and communicating professionally with families.

  • Problem-Solving: The ability to think on your feet in the field and resolve conflicts or scheduling hurdles as they arise.

  • Mobility: Must have a valid driver's license and reliable transportation to travel across our service areas in Northwest RI and the Blackstone Valley.

  • Tech Literacy: Proficiency with mobile apps and cloud-based software for documentation and scheduling.

What We Offer:

  • Career Growth: A key role within a growing agency where your input directly impacts our operations and scaling goals.

  • Structured Environment: Clear SOPs and a supportive leadership team dedicated to regulatory excellence and high-quality outcomes.

  • Professional Stability: A W2 position with a consistent schedule and a clear focus on local community impact.

If you're a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

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