Job Title: Case Manager – HMO (SNF Focus)
Location: Eddystone, Pennsylvania
Salary Range: $75,000 – $115,000 annually
About the Role:
We are seeking an experienced and detail-oriented HMO Case Manager to support patients in Skilled Nursing Facility (SNF) settings. This role is responsible for coordinating care, managing utilization, and ensuring appropriate clinical outcomes and reimbursement within the Pennsylvania market.
Key Responsibilities:
Manage a caseload of SNF patients under HMO plans
Oversee prior authorizations, continued stay reviews, clinical updates, denials, and appeals
Coordinate and submit clinical documentation to insurance providers in a timely manner
Monitor case progress and advocate for appropriate levels of care and reimbursement
Ensure denial letters and NOMNCs are issued and submitted promptly
Collaborate with interdisciplinary teams, including facility staff, providers, and insurance case managers
Participate in utilization review meetings and conduct daily census reviews (admissions, payer changes, discharges)
Maintain accurate, thorough, and timely documentation of all case activities and communications
Qualifications:
Active and unrestricted RN, LPN, LMSW, or LCSW license required
Minimum 3 years of relevant experience in SNF, HMO, or case management
Strong understanding of prior authorizations, utilization review, and reimbursement processes
Knowledge of Pennsylvania healthcare market and payer systems
Experience with EMR systems and insurance portals
Excellent organizational, communication, and multitasking skills
Why Join Us:
This is an opportunity to play a critical role in patient advocacy and care coordination within a collaborative and fast-paced healthcare environment. Your expertise will directly impact patient outcomes, optimize reimbursement processes, and support operational success across the organization.
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