Telehealth Triage Nurse - RN

This position is eligible for a $5,000 sign-on bonus *Once fully trained (6 months to 1 year) option to be remote* Summary Purpose: Triages or manages symptom-based encounters with a patient over the phone or video, utilizing evidence-based triage protocols. Decreases unnecessary visits to physicians, APP’s, and the emergency room and provides information for self-care. Uses excellent communication and information-gathering skills to determine the best course of action for the patient with appropriate disposition. Deals with the entire spectrum, from healthy patients to the acute and chronically ill. Telehealth triage nursing is based on the six-step nursing process: nursing assessment, diagnosis, goal/outcome identification, planning, implementation, and evaluation. Interventions commonly applied by the Triage Nurse are as follows: identifying and clarifying patient needs; conducting health education; promoting patient advocacy and self-efficacy; and assisting the patient to navigate the health care system. Duties and Responsibilities: Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Promotes clear and coherent verbal communication following an appropriate line of questioning. Utilizes the electronic medical record to access and review patient records, step through triage protocols to review possible conditions, relatable signs and symptoms, and evidence-based treatments, and facilitate next steps which could include scheduling a clinic appointment. Provides clear health information, assistance with medication refills as needed, thorough patient education, recommendation for use of over-the-counter medications as appropriate, and recommendations for the next steps to take. Evaluates the significance of the patient’s concern, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician. Works for first call resolution of patient’s concern or need as appropriate. Completes Transitional Care Management telephone encounters for post hospital patients. Functions independently in a fast-paced environment. Education Must be a graduate of a School of Nursing, BSN preferred. Must complete general orientation. Licensure/Certification Must have a current, active RN license and currently hold a compact license or apply for the Nurse Licensure Compact as a part of the hiring process. Experience Minimum of five years’ experience as a registered nurse. Previous emergency department or telephone triage experience is desired for this role. Experience in use of computers – hardware and software, and use of an electronic medical record. Other Qualifications Critical thinking skills. Ability to determine the problem or patient need through conversation with a patient. Superior verbal communication skills are essential. Ability to communicate in a clear, concise, courteous and professional manner, exhibit quality vocal skills through speech rate, volume, enunciation and pronunciation. Strong assessment skills and excellent clinical judgement. Crisis intervention skills. Ability to remain calm in high-stress situations. Teaching ability. Typing and computer ability to keep track of information gathered during the telephone conversation, ability to type 40 wpm with 98% accuracy, document precisely in a concise manner. Demonstrates the ability to work independently and learn applications relevant to the position. Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service-oriented environment.

RN

Telehealth

Full-time

1 week ago

Telehealth Triage Nurse - RN

Parkview Health Fort Wayne, IN

This position is eligible for a $5,000 sign-on bonus *Once fully trained (6 months to 1 year) option to be remote* Summary Purpose: Triages or manages symptom-based encounters with a patient over the phone or video, utilizing evidence-based triage protocols. Decreases unnecessary visits to physicians, APP’s, and the emergency room and provides information for self-care. Uses excellent communication and information-gathering skills to determine the best course of action for the patient with appropriate disposition. Deals with the entire spectrum, from healthy patients to the acute and chronically ill. Telehealth triage nursing is based on the six-step nursing process: nursing assessment, diagnosis, goal/outcome identification, planning, implementation, and evaluation. Interventions commonly applied by the Triage Nurse are as follows: identifying and clarifying patient needs; conducting health education; promoting patient advocacy and self-efficacy; and assisting the patient to navigate the health care system. Duties and Responsibilities: Accepts telephone calls from patients with varying levels of acuity and types of medical concerns. Promotes clear and coherent verbal communication following an appropriate line of questioning. Utilizes the electronic medical record to access and review patient records, step through triage protocols to review possible conditions, relatable signs and symptoms, and evidence-based treatments, and facilitate next steps which could include scheduling a clinic appointment. Provides clear health information, assistance with medication refills as needed, thorough patient education, recommendation for use of over-the-counter medications as appropriate, and recommendations for the next steps to take. Evaluates the significance of the patient’s concern, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician. Works for first call resolution of patient’s concern or need as appropriate. Completes Transitional Care Management telephone encounters for post hospital patients. Functions independently in a fast-paced environment. Education Must be a graduate of a School of Nursing, BSN preferred. Must complete general orientation. Licensure/Certification Must have a current, active RN license and currently hold a compact license or apply for the Nurse Licensure Compact as a part of the hiring process. Experience Minimum of five years’ experience as a registered nurse. Previous emergency department or telephone triage experience is desired for this role. Experience in use of computers – hardware and software, and use of an electronic medical record. Other Qualifications Critical thinking skills. Ability to determine the problem or patient need through conversation with a patient. Superior verbal communication skills are essential. Ability to communicate in a clear, concise, courteous and professional manner, exhibit quality vocal skills through speech rate, volume, enunciation and pronunciation. Strong assessment skills and excellent clinical judgement. Crisis intervention skills. Ability to remain calm in high-stress situations. Teaching ability. Typing and computer ability to keep track of information gathered during the telephone conversation, ability to type 40 wpm with 98% accuracy, document precisely in a concise manner. Demonstrates the ability to work independently and learn applications relevant to the position. Strong organizational skills and attention to detail. Ability to successfully function in a fast paced, service-oriented environment.

RN

Full-time

1 week ago

Registered Nurse - Flex Team

Parkview Health Fort Wayne, IN

Summary Under the direction of a licensed Nurse and with respect for human dignity delivers a variety of high+ quality care, and will perform the basic patient care that meets the needs and uniqueness of assigned patients. Is responsible for the delivery of quality care and service excellence; and adheres to the PH Standards of Behavicor. Education Must have a HS Diploma or GED. If candidate is at least 17 years of age but does not yet have a current high school diploma/GED, the following requirements must be met: must be actively working towards high school diploma/GED and receive within 2 years of hire. Licensure Certification Must obtain CPR certification within 60 days of hire. CNA/EMT/Paramedic certification preferred. If assigned to the Parkview Randallia Family Birthing Center, PCTs must be bonded as a notary public within 6 months of hire for those 18 years and older. Experience Minimum of 1 year experience working in the patient care setting preferred, but not required. Other Qualifications Must be able to demonstrate a working knowledge of general computer skills and applications. Demonstrates ability to multi-task and work independently using critical thinking skills. Must be able to lift 50 pounds. Must be able to attend four (4) days of New Hire/Patient Care/EPIC Orientation. Typical Orientation schedule is Monday (All Day), Tuesday (All Day), Wednesday (All Day) and Thursday (All Day).

RN

Full-time

2 weeks ago

Registered Nurse

Parkview Health Fort Wayne, IN

This position is eligible for a sign on bonus. Qualified RN's Will Receive Competitive Rate of pay BSN Premium (If applicable) Sign-On Bonus Student Loan Repayment- Up to $30,000 Tuition Assistance Professional Growth - eXceed nursing recognition program Ask about our Hotel Program! Qualifications Requires a Diploma in nursing or an ASN/BSN Valid IN Registered Nurse license required. CPR certification. Additional certifications may be required for specified areas. Must be able to lift 50 pounds, assist with 100 pounds. (Lifting requirements may be heavier for specified departments.) Must have good verbal and written communication skills. Why Parkview? Benefits: Health benefits and Paid Time Off Education: Clinical Onboarding and Orientation, Nurse Residency Growth: Professional nurse competency advancement program- eXceed Recognition: Magnet Recognition, 2018 100 Top Hospitals recognition, Advisory Board Workplace of the Year Culture: World-class teamwork, Personalized health journeys for co-workers and family members

RN

Full-time

2 weeks ago

Registered Nurse - Flex Team

Parkview Health Fort Wayne, IN

This position is eligible for a sign-on bonus PBH/MS Flex Team members will float between Med Surg units at Parkview Randallia and be cross-trained and float to all PBH campuses. Patient acuity levels will vary. Flex Team members receive $8.00 premium pay on top of base rate and any shift differential as well. Click here to see the story of Madalyn, a nurse on the Randallia 4/5 Medical team – one of the units our Flex team support! See what it's like to work at Parkview Randallia! Independently plans and provides excellent professional nursing care for patients in accordance with physician orders, established hospital and departmental policies and procedures, American Nurses Association Standards of Clinical Practice, Indiana Nurses Practice Act, and the ANA Code of Ethics. Qualified RN's Will Receive Competitive Rate of pay Additional Flex Premium (If applicable) BSN Premium (If applicable) Sign-On Bonus Student Loan Repayment- Up to $30,000 Tuition Assistance Professional Growth - eXceed nursing recognition program Ask about our Hotel Program! Qualifications Requires a Diploma in nursing or an ASN/BSN Valid Indiana Registered Nurse license required. CPR certification. Additional certifications may be required for specified areas. Must be able to lift 50 pounds, assist with 100 pounds. (Lifting requirements may be heavier for specified departments.) Must have good verbal and written communication skills. Why Parkview? Benefits: Medical, Dental, Vision, Paid Time Off, Volunteer Time off, 403(b), Lifestyle Benefit Reimbursement Education: Clinical Onboarding and TSAM Orientation Model, Nurse Residency Growth: eXceed Nursing Recognition Program Recognition: Magnet Recognition, 2023 CHIME Level 9 Acute recognition, 2023 Reader’s Choice awarded Best Hospital, Newsweek’s 2023 Top 100 Most Loved Workplaces, 2023 Forbes Top 50 America’s Best-in-State Employers Culture: World-class teamwork, Safety-Focused, Personalized health journeys for co-workers and family members

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