USA Health

Oncology Nurse Navigator/Quality Coordinator - Hope Mitchell Cancer Institute, Children's and Women's Hospital

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.


Responsibilities

  • Clinical Care & Patient Management
  • Deliver comprehensive nursing care to oncology patients across the continuum (diagnosis, treatment, survivorship, and palliative care)
  • Perform patient assessments, symptom management, and triage in a high-acuity outpatient oncology setting
  • Administer and monitor systemic therapies, including chemotherapy, immunotherapy, and targeted agents
  • Provide patient and family education regarding treatment plans, symptom management, and supportive care
  • Coordinate care across multidisciplinary teams including medical oncology, radiation oncology, pharmacy, and supportive services
  • Clinic Operations & Coordination
  • Support daily clinic flow, patient throughput, and care coordination to ensure efficient operations
  • Collaborate with physicians and leadership to optimize scheduling, staffing, and patient access
  • Serve as a clinical resource and mentor to nursing staff and medical assistants
  • Participate in development and standardization of clinical workflows and protocols
  • EPRO (Electronic Patient-Reported Outcomes) Oversight
  • Lead implementation, optimization, and ongoing management of ePRO programs within the cancer center
  • Monitor patient-reported symptom data and ensure timely clinical intervention
  • Collaborate with IT, informatics, and clinical leadership to enhance ePRO integration within the EMR
  • Analyze ePRO data trends to improve symptom management pathways and patient outcomes
  • Educate staff and patients on the use and value of ePRO tools
  • Quality Improvement & Performance Initiatives
  • Lead and participate in quality improvement (QI) projects aligned with oncology best practices and regulatory standards
  • Monitor key performance indicators (KPIs), including symptom control, patient satisfaction, and treatment adherence
  • Support compliance with accreditation standards (e.g., CoC, ASCO QOPI)
  • Utilize data analytics to identify gaps in care and implement evidence-based improvements
  • Present QI outcomes and recommendations to leadership and clinical teams
  • Leadership & Collaboration
  • Act as a liaison between clinical staff, leadership, and interdisciplinary teams
  • Promote a culture of safety, accountability, and continuous improvement
  • Support onboarding, education, and competency development of clinical staff
  • Participate in committees, task forces, and strategic initiatives within the cancer center
  • Completes all mandatory department, educational and hospital requirements
  • Adheres to current Infection Control and Safety Standards
  • Regular and prompt attendance
  • Ability to work schedule as defined and overtime as required
  • Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.


Qualifications

  • Bachelor's Degree in nursing from an accredited institution and 5 years professional nursing experience Required
  • and 3 years professional nursing experience in oncology Required
  • Master's Degree in nursing from an accredited institution Preferred
  • RN - Registered Nurse - State Licensure and/or Compact State Licensure in accordance with the Nurse Licensure Compact (NLC) for Alabama Upon Hire Required and
  • OCN - Oncology Nurse Certification within 1 Year
  • Comparable combination of education and experience may substitute for the above requirements.



Knowledge, Skills, and Abilities

  • Experience with chemotherapy/biotherapy administration Experience with chemotherapy/biotherapy administration
  • Demonstrated involvement in quality improvement or clinical program development Demonstrated involvement in quality improvement or clinical program development

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.

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