Center Care Team - Medical Assistant, Bilingual

Medical Assistant, Bilingual

Job Summary:

Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Medical Assistant (MA) is a critical role to support the PCP day-to-day and ensure efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments.

Duties/Responsibilities:

Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure
Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel
Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including: returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician
Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision
Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times

Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls

Required Skills/Abilities:

Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic
Self-starter with the ability to think creatively and work effectively
Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership
Strong communicator that is customer-oriented
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Experience with claims/quality reports and analytical software packages
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Ability to travel on occasion for company meetings

Education and Experience:

High school diploma or equivalent education (GED) required
Must be bilingual (insert language need) and able to pass formal proficiency exam as part of the selection process
A minimum of 1 year work experience as a Medical Assistant
6+ months' phlebotomy experience is highly desired
Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required
BLS for Healthcare Providers required
EClinicalWorks or similar EMR experience
Experience working with geriatric patients is a plus
Embodies and serves as a role model of ArchWell Health’s Values:
- Be compassionate
- Strive for excellence
- Earn trust
- Show respect
- Stay resilient
- Always do the right thing

About ArchWell Health:

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Last Updated: 2024.02

Share this job

Related Jobs

Medical Assistant Dynamite Primary Care

Honor Health Desert View Village, AZ

Primary City/State: MOB - 4712 E Dynamite Blvd Category: Healthcare Support Shift: Day Department: Primary Care-Dynamite - We are offering Sign-on Bonus - The Dynamite Primary Care Clinic is located at 4712 E Dynamite Blvd, Cave Creek, Arizona 85331 (location is 10-15 minutes from the 101 and Tatum as well as the 101 and Cave Creek Road) - The hours are Monday- Friday 8:00 am -5:00 pm Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area. Responsibilities: Job Summary The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction. Essential Functions Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures. May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others. May administer and record injections and TB testing under the supervision and order of the physician. Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider. Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills. Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned. Performs other duties as assigned. Education Completion of a MA training program - Required High School Diploma or GED - Required Experience 6 months experience as a Medical Assistant - Preferred Licenses and Certifications Basic Life Support (BLS) BLS - Required Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program - Required Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) - Required Medical Assistant Certification (e.g., CMA, CCMA, RMA) **HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated - Preferred We're all in for your career.

CMA

Full-time

1 month ago

Medical Assistant (Float) - Glendale, AZ

QualDerm Partners Glendale, AZ

This position is based in Glendale and requires travel to our Sun City and Desert Ridge offices. QualDerm Partners is seeking a dedicated Medical Assistant to join our dynamic team in Glendale, AZ. At QualDerm Partners, we’re committed to being the nation’s premier source for comprehensive skin and aesthetics wellness. Our mission is to support patients’ lifetime wellness journeys with unmatched care across dermatology, skin cancer treatment, cosmetics, and plastic surgery. As a Medical Assistant, you will play a vital role in providing exceptional patient care, contributing to our commitment to excellence, and being a part of a talented team dedicated to creating a standout patient experience. If you are passionate about skin and aesthetics wellness and are eager to work in a supportive and collaborative environment, this is the opportunity for you. Your contributions will directly influence the lives of our patients, ensuring they receive the highest quality of care as they navigate their wellness journeys. Join us in making a difference in the lives of our patients as we continue to expand our footprint in the hospital and healthcare industry, elevating the standard of care in our communities. Responsibilities Prepare patients for examination by taking vital signs and recording medical history. Assist the physician during examinations and procedures, ensuring all necessary instruments are available. Perform basic laboratory tests and prepare specimens for laboratory analysis. Maintain patient records, ensuring accuracy and confidentiality at all times. Schedule patient appointments and manage office communications. Educate patients on treatment plans, medications, and proper skincare practices. Ensure the examination rooms are clean, organized, and fully stocked with supplies. Locations: 5651 West Talavi Bouelevard, Suite 150, Glendale, AZ 85306 13640 North 99th Avenue, Suite 300, Sun City, AZ 85351 20950 N. Tatum Blvd., Suite 250, Phoenix, AZ 85050 High school diploma or equivalent; certification as a Medical Assistant preferred. Proven experience as a Medical Assistant or similar role in a clinical setting. Knowledge of medical terminology and practices relevant to dermatology. Strong communication skills, both verbal and written, to interact with patients and staff effectively. Ability to handle sensitive information with discretion and maintain patient confidentiality. Excellent organizational skills with attention to detail in a fast-paced environment. Basic proficiency in using electronic health records (EHR) systems and general office software. Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Medical Assistant/Phlebotomist

Oak Street Health Phoenix, AZ

$18.50 - $35.29 / hour

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Medical Assistant / Phlebotomist Company: Oak Street Health Title: Medical Assistant Location: Various Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. For more information, visit www.oakstreethealth.com. Role Description: Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. Medical Assistants are expected to build relationships with Oak Street Health members. Medical Assistants work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants are expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments. Core Responsibilities: Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule Deliver an exceptional patient experience, and help patients prepare for their provider visit Obtain vital signs, chief complaints and review medications Deliver patient screenings per protocols Order supplies and stock exam rooms Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies Ensure exam rooms are clean, safe, and ready for patient visits Under direction of an RN, provider and/or protocol, provide telephonic support to patients Under direction of an RN or Provider, offer MA appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc. Perform waived laboratory testing Schedule diagnostic testing Apply or assist with the application of durable medical equipment Participate in care team meetings to discuss patient care and clinic operations Other duties, as assigned What are we looking for? 3+ years in a Medical Assistant role CPR Certification required Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement EMR experience and proficiency required 2+ years of experience working with geriatric patients is preferred Phlebotomy Technician Certification preferred Strong communication skills and customer service orientation Demonstrates problem-solving skills, accountability, and a flexible, positive attitude Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title) US work authorization Someone who embodies being “Oaky” What does being “Oaky” look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being scrappy Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: Collaborative and energetic culture Fast-paced and innovative environment Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Medical Assistant Thompson Peak ENT

Honor Health Grayhawk, AZ

Primary City/State: Thompson Peak - MOB - 20745 N Scottsdale Rd Category: Healthcare Support Shift: Day Department: Ear, Nose and Throat-TPK We are offering Sign-on Bonus! The Thompson Peak ENT Clinic is located at 20745 N Scottsdale Rd, Scottsdale, Arizona 85255 The hours are Monday-Friday, 8:00 am-5:00 PM Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area. Responsibilities: Job Summary The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction. Essential Functions Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures. May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others. May administer and record injections and TB testing under the supervision and order of the physician. Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider. Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills. Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned. Performs other duties as assigned. Education Completion of a MA training program - Required High School Diploma or GED - Required Experience 6 months experience as a Medical Assistant - Preferred Licenses and Certifications Basic Life Support (BLS) BLS - Required Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program - Required Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) - Required Medical Assistant Certification (e.g., CMA, CCMA, RMA) **HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated - Preferred We're all in for your career.

Medical Assistant

ArchWell Health Apache Junction, AZ

$20 - $22 / hour

Job Summary: Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Medical Assistant (MA) plays a critical role in supporting the PCP day-to-day and ensuring efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments. The MA-Float may be asked to provide coverage outside of their primary center. Duties/Responsibilities: Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure. Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel. Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician. Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills, when necessary, all under physician supervision. Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times. Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls. Required Skills/Abilities: Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic. Self-starter with the ability to think creatively and work effectively. Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership. Strong communicator that is customer oriented. Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects. Experience with claims/quality reports and analytical software packages. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. Ability to travel on occasion for company meetings. Education and Experience: High school diploma or equivalent education (GED) required. Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required. A minimum of 1 year work experience as a Medical Assistant. 6+months' phlebotomy experience is highly desired. BLS for Healthcare Providers required. EClinical Works or similar EMR experience. Experience working with geriatric patients is a plus. Embodies and serves as a role model of ArchWell Health’s Values: Be compassionate Strive for excellence Earn trust Show respect Stay resilient Always do the right thing About ArchWell Health: At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members. ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.