Certified Medical Assistant CMA

Full-Time Certified Medical Assistant CMA

Compensation $16.00 - $18.00 hourly commensurate with Experience and Certifications + Bonus Opportunity

***This is an onsite role at our Panama City Office

Are you a compassionate and detail-oriented Certified Medical Assistant (MA) looking for a dynamic opportunity in behavioral health? Join Chrysalis Health—a leading provider of mental health and wellness services—and play a vital role in helping clients achieve their goals through exceptional care and support.

What You’ll Do:

As a Medical Assistant at Chrysalis Health, you’ll be a key member of our clinical team, ensuring smooth daily operations and delivering client-centered service. Your responsibilities will include:

• Greeting clients and answering phones in a professional and welcoming manner

• Calling in prescriptions and coordinating with pharmacies

• Completing insurance forms, scheduling appointments, and managing correspondence

• Assisting with billing tasks and supporting front-desk operations

• Taking and recording vital signs and refilling prescriptions under physician supervision

• Collaborating with providers and care teams to support high-quality client care

• Maintaining confidentiality and professionalism in all interactions

Why Chrysalis Health?

At Chrysalis Health, our mission is simple but powerful: To ensure our clients achieve optimal wellbeing through compassionate, innovative, and effective behavioral health and wellness services. As a Medical Assistant, you’ll be on the front lines of this mission—supporting both clients and providers with professionalism, care, and a smile.

Robust Benefits to meet all your needs:

• Paid Time Off (PTO), including accrual every pay period and bonus opportunities.

• Health Insurance with employer contribution

• Dental Insurance

• Vision Insurance

• Legal Insurance

• Pet Insurance

• Life Insurance

• Voluntary GAP insurance

• 401k with employer match

• Professional growth opportunities, including progression into clinical management.

Responsibilities:

The following are duties, responsibilities and leadership roles that the Medical Assistant shall provide for the organization:

• Ability to perform all Medical Assistant duties competently and within timeframe provided.

• Ability to communicate professional telephone etiquette.

• Ability to manage multiple tasks and a busy office environment.

• Ability to report to work as scheduled, in a timely fashion and with an attitude oriented toward service.

• Ability to understand and comply with all Chrysalis Health policies and procedures.

• Presents in a professional manner in the community, in person, on telephone and in written communication, including times of extreme stress and when others are upset.

• Works effectively with culturally diverse groups and individuals experiencing an exacerbation of either psychiatric, substance use and/or medical symptoms, as well as experiencing a stressful situation.

• Works cooperatively in the work environment and takes direction from management with dignity, respect and in a productive, professional manner.

• Works cordially with others in a team setting.

• Consistently demonstrates an understanding of, supports, and focuses on the vision, mission, goals, and objectives of Chrysalis Health in day-to-day activities.

• Ability to render compassionate care and an equal commitment to serving others in need of assistance.

• Reviews and responds to electronic and handwritten mail, memoranda and other correspondence and responds to phone inquiries timely (within 24 hours or next available business day) and in a professional manner.

• Carries out special assignments as directed at time of a hurricane, pandemic, or other natural disaster.

Qualifications/Requirements:

• High school diploma or GED

• Medical Assistant (MA) Certification – Required

• Minimum 1 year of experience as a Medical Assistant

• At least 1 year of administrative experience in a healthcare setting preferred

• Strong organizational, communication, and multitasking skills

• Comfortable working with diverse populations and in high-stress situation

What Sets Us Apart?

• A collaborative and supportive team environment

• Opportunities to work with diverse populations and truly make a difference

• Commitment to your growth and development in behavioral healthcare

Chrysalis Health is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. Chrysalis Health also prohibits bullying and harassment of applicants or employees based on any of these protected categories. Chrysalis Health is committed to maintaining a Drug-Free Working in compliance with all applicable state and federal laws. If you require accommodations under the Americans with Disabilities Act, please notify Chrysalis Health during the interview process.

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