Medical Assistant, Annual Wellness Program

Mass General Brigham Waban, MA 02462, US

Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are hiring a Hybrid, Float Medical Assistant to support our TEAM & Annual Wellness Visit Programs

Mass General Brigham’s TEAM and Population Health practices are growing!

This is a new role that supports a new provider as we launch a new program. This will also support a provider at NWH. The Medical Assistant position is Full Time with comprehensive benefits.

This role includes onsite workdays weekly, in Somerville and NWH (Newton-Wellesley Hospital).

TEAM supports Pre – Op Optimization & 6 hospitals within MGB, one of which is Newton-Wellesley Hospital, where we need support!

Mass General Brigham’s Population Health team is committed to improving preventive care delivery for older adults through innovative, accessible, and patient-centered onsite in person and increased virtual care.

You will support the new Annual Wellness Visit Program. You will also have the opportunity to support other programs, of similar patient populations, to support patient volumes.

Under the direct supervision of a provider, the Population Health Medical Assistant plays a critical role in this mission by partnering with Advanced Practice Providers (APPs) to deliver seamless, high-quality virtual visits. Through careful preparation, documentation, and patient engagement, the PHSO Medical Assistant (MA) ensures each visit is efficient, comprehensive, and personalized to the patient’s needs.

This position supports the Population Health team’s broader goal within the new program.

1. Increasing completion rates for Annual Wellness Visits among Medicare patients.

2. Enhancing access to preventive care through virtual and in person modalities.

3. Reducing provider administrative burden and optimizing clinical workflows.

4. Coordinating follow-up visits

5. Assisting to gather information outstanding to close care gaps

6. Supporting PHSO programs annual wellness visits, cardiac kidney metabolic, advanced chronic kidney disease programs in clinical support responsibilities as a medical assistant to these teams

As part of the Population Health department, this role contributes to Mass General Brigham’s systemwide efforts to improve quality, equity, and patient experience while supporting sustainable, value-based care for aging populations.

Qualifications

What You'll Bring

High School Diploma or Equivalent required
Can this role review and consider experience in lieu of a degree? No
Basic Life Support [BLS Certification] preferred
Certified Medical Assistant - Active Certification required
Direct MA experience or medical field work 1-2 years at least required
Experience with annual visits, rooming and supporting geriatric patients who receive Medicare benefits is a plus
Phlebotomy experience highly preferred

What You'll Support

TEAM supports Pre – Op Optimization & 6 hospitals within MGB, one of which is Newton-Wellesley Hospital, where we need support!

The MA supports geriatric population and supports the provider. MA will conduct wellness visits virtually and in person. This role conducts virtual annual assessments.

Skills for Success

Duties include conducting initial assessment, rooming, vital signs, as well as risk assessment is important with patients to update provider on their history.

Exceptional interpersonal and communication skills are essential for success in this position.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Comply with all local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Managing one's own time and the time of others

For TEAM Thursdays onsite:

Room the patient
Take vital signs and document in Epic patient record
Perform EKG and upload to Epic patient record
Supply and stock the patient room with MRSA / MSSA swabs
Collect completed MRSA/MSSA swabs and sent to testing
Perform labs and send for testing
Phlebotomy experience/training

Additional Job Details (if applicable)

Working Model Requirements

M-F Eastern Business Hours, based on provider schedule, usually 8am or 830am ET start time
Onsite Newton-Wellesley Hospital, Monday, Thursday, and Friday weekly in practice
Onsite Assembly Row, every other Tuesday, Virtual appointments with patients
Must be flexible for business needs 3-4x weekly onsite or as needed
Remote workdays require stable, secure, quiet, compliant work station with your MGB secured equipment

Mon, Thur, Fri weekly, are in practice, 2000 Washington St, Newton, MA 02462 Blue Bldg., Suite 100. In practice MA duties with patients, rooming, labs and vitals. TEAM supports Pre – Op Optimization & hospitals within MGB, the MA is assigned to Newton Wellesley.

Remote Type

Hybrid

Work Location

2000 Washington Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

- /

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Yes Essential Functions -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] preferred Certified Medical Assistant - preferred Experience Direct MA experience or medical field work 0-1 year preferred Additional Job Details (if applicable) Strongly Preferred: Medical Assistant Course or diploma program or a minimum of 1 year professional experience National MA Certification via AAMA, AMT, NHA, or NCCT Epic experience Primary Care experience Remote Type Onsite Work Location 104 Endicott Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.00 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.