El Rio Community Health Center

Clinical Support Supervisor (RN) - Elk Ridge (Flagstaff) - Family Medicine

We are seeking an experienced and motivated Registered Nurse (RN) to join our outpatient team as a Clinical Support Supervisor. This leadership role oversees the daily clinical operations of medical support staff (MAs, LPNs, RNs) and ensures the highest standards of patient care in a collaborative and efficient environment.

 

Responsibilities

  • Provide leadership, training, orientation, and performance evaluations for Medical Assistants and non-licensed clinical staff under the direction of an LPN/RN.
  • Assist providers with direct patient care
  • Enter medication refill requests for clinician/RN/LPN review using approved standing orders and protocols.
  • Ensure accurate documentation by clinical support staff in accordance with organizational and state standards.
  • Assist the Clinic Manager in maintaining clinic readiness for state and regulatory surveys.
  • Order and track inventory for clinical supplies and medications
  • Perform approved clinical procedures (within scope) under supervision, such as venipuncture, ECGs, dressing changes, suture/staple removal, and ear lavage.

 

Qualifications

  • Have or qualify to be licensed in Arizona as RN or LPN
  • Previous experience supervising or training clinical support staff strongly preferred.
  • Strong understanding of clinical procedures, medical terminology, and EHR systems.
  • Excellent communication, organizational, and leadership skills.

 

 

 

Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job.

Elk Ridge Community Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

Elk Ridge Community Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date.

All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045).

All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.

Elk Ridge Community Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. Elk Ridge Community Health is an equal opportunity employer.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

Northern Arizona Healthcare

Nurse Resident - Flagstaff Medical Center

Overview Northern Arizona Healthcare is hiring for Nurse Residents to join our amazing nursing team at our Flagstaff Medical Center location! We are looking for Nurse Residents to start in our November 9 cohort for our: - Adult Inpatient Units (Med Surg Tele) Please note that the deadline for applications is October 16. Join the Nurse Residency Coordinators and HR Recruitment Team for an information session and Q&A! Dates and Information included in the link below! NAH Nurse Residency Info Session Flier _ 2026 Responsibilities The Nurse Resident is responsible for providing and supervising direct and indirect total nursing care responsibilities to identified age-specific groups. Utilizes the nursing process (assessing, planning, implementing and evaluating) in achieving the goals of the nursing department. Nurse Residents will be under the direct supervision of a preceptor for all principal duties and responsibilities during the training program with eventual transition to independent practice after successful training program completion. Upon completion of the yearlong (12 months) nurse resident program the nurse resident will transition to the RN job description. Nurse Resident – An employee who has just exited nursing school, is newly licensed, or an experienced RN new to the acute care setting. At Northern Arizona Healthcare, we seek engaged learners that can meet the following program expectations:• A strong desire to learn and overall initiative in personal and professional growth• Engagement & participation in all learning environments – clinical, online & classroom• Timely completion of module assignments as assigned by the residency coordinator• Ability to demonstrate high levels of professionalism in punctuality, avoidance of unexcused absences, respectful behavior, appropriate classroom etiquette, cohesive teamwork and strong communication skills Highlights of NAH Nurse Residency Nurse Residents must be licensed prior to start date. It is strongly recommended that the applicant obtains the soonest possible NCLEX test date in the event retesting is necessary.Nurse Residents will participate in New Colleague & RN Orientation, CERNER Electronic Medical Record (EMR) Training, Basic ECG Interpretation & ACLS certification.NAH provides a hybrid & dynamic learning environment geared toward all types of learning styles. Methods include synchronous learning through lecture, hands-on skills, return demonstration, clinical application & asynchronous learning via online modules. Our residency learning environments consist of: Clinical Learning:o Orientee will be paired with experienced preceptors to guide them through clinical shifts on their hired unito 2 to 3 shifts per week with preceptor based on classroom calendaro Nurse resident will participate in check-ins with preceptor & educator throughout their orientation timeo Nurse Resident will be expected to work toward mutually set goals necessary for clinical growth & competencyo Transition to independent practice will be assessed by the unit based educator, residency coordinator, preceptor, clinical manager(s) & orientee. Synchronous Learning (classroom learning)o Weekly Learning Labs – classroom days which consist of integration of expert facilitated discussion, simulation, interactive learning stations & verification of learned content through modules. Asynchronous Learning (online learning)o Interactive modules based on specialty. For example: The American Association of Critical Care Nurses (AACN); Essentials of Critical Care Orientation (ECCO), Emergency Nurses Association (ENA); Emergency Nursing Orientation, etc. Required completion of unit and facility specific modules to assist resident in learning policies, procedures and workflow **NEW to NAH Nurse Residency Program** To support the nurse resident in their first year of independent nursing practice, the residents and their cohorts will participate in a continued learning plan that lasts one year after date of hire. Continued learning schedule is compatible with shift work and consists of a 4-hour module or in-person class once every four weeks. This time will provide additional opportunities for learning clinical concepts, providing emotional support and enhancing professional growth. Qualifications Position Requirements: - Arizona RN license required by nurse residency start date. -BLS required- Nurse Resident must successfully complete ACLS training prior to independent practice. ACLS will be provided as part of the residency program. Education: *Associate Degree in Nursing- Required*New hire RNs and those hired on or after 7/1/2016 - Must enroll in a BSN program within one year of hire and complete within 5 years of hire. Certification & Licensures *Current, unrestricted RN license in the State of Arizona- Required*BLS (American Heart Assoc.)- Required Call: Call may be required depending on the department. Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Northern Arizona Healthcare

Dialysis RN Lead Flagstaff

Overview The Dialysis RN Lead under supervision of their manager and/or is responsible for implementation of education programs for dialysis staff and offering onboarding for new colleagues. They will have direct accountability to assist in education and training, customer service and patient safety. The Lead Dialysis RN provides leadership and will be the subject matter expert ensuring regulatory standards are followed. They will serve as a preceptor, and be an active member of the healthcare team. The Lead Dialysis RN is a professional registered nurse with expert knowledge in utilization criteria and regulatory documentation requirements. S/he acts as an advocate for the Dialysis team, making sure the Clinical Manager/Director are aware of the unique needs of the team. S/he provides leadership for the Dialysis team by overseeing staff, fielding daily concerns, participating in process improvement initiatives, overseeing education of team and providers, and fostering collaborative relationships. This individual ensures staff education and clinical practice guideline adherence. Additionally, the lead orients staff and coordinates staff schedule, coordinates the department’s document control, and provides supervisory coverage in the manager's absence. This role also provides professional nursing care to assigned patients with kidney conditions that require dialysis treatment. Reviews patient histories, administers medications, and performs dialysis treatments. Ensures dialysis machine and all products used during a treatment are properly prepared and meet quality standards. Monitors the patient during dialysis, records observations in patient medical records, and reports any changes in condition to the physician as needed and partners with technicians that perform monitoring or patient care tasks during a treatment. This position will oversee operations at both FMC/VVMC, run water testing quality results, preparing quality reports and coordinating educational needs and onboarding. Responsibilities Patient Care * Addresses patient and family concerns, communicates issues and solutions through appropriate channels. * Documents incidents, events, interventions, and patient/staff/physician responses. * Serves as a patient advocate. * Prioritizes and problem solves to meet changes in patient status/condition. * Collaborates with physicians and other health care professionals to ensure staffing patterns meet appropriate skill mix necessary for quality patient care. * Quickly and accurately assess patient care needs. * Serves as a liaison with patients, physicians, House Supervisor, Staffing Office, Transfer Center, Care Coordination department, unit staff, ancillary staff and departments. . * Maintain compliance with Emergency Medical Treatment and Active Labor Act (EMTALA). * Serves as a resource, assists other staff in caring for patients; able to assist physician with order entry into EMR. * Monitors and documents status of vascular accesses using proper cannulation or central venous catheter techniques in accordance with state, federal, and local regulations. * Documents patient observations and seeks guidance when levels are out of normal range for hospitalized dialysis patient. * Reports patient parameters as needed. * Obtains blood samples per hospital policy and procedure and appropriately sends them to the lab as needed. * Oversees set up and monitoring of dialysis machines and reverse osmosis water system for correct functioning, responds to visual and audible alarms and makes appropriate adjustments before, during and after the dialysis treatment, performs safety checks as needed prior to, during and following dialysis treatment. Administrative * Staffing for current and next shift, determining appropriate staff levels and mix to provide quality care and maintain unit productivity. * Oversees scheduling and productivity, addresses work flow issues, ensures incidents are appropriately documented and corrective steps are taken. * Demonstrated knowledge of NAH and department policies and procedures. Participates in or leads process improvement initiatives utilizing organizational tools and resources. * Assists in hiring, orientation, and training of new staff. Works to ensure best practice among each staff member. * Keep logs, quality reports, policies and procedures up to date. Team Coaching and Development * Ensures staff accountability, monitors staff performance, and provides real time constructive feedback whenever possible. * Collaborates with physicians and other health care professionals. * Identifies performance opportunities for improvement and provides resources and education as needed. Regularly recognizes employees for strong performance and improvements. * Collaborates and communicates with clinical manager on employee performance evaluations and staff performance. Compliance/Safety * Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility. * If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job specific training in the specified time frame. * Demonstrates and utilizes the guidelines of care and practice via the nursing process and in accordance with Arizona State Board of Nursing Laws and Regulations.
Northern Arizona Healthcare

RN, NAH Outpatient Surgery Center - Flagstaff, AZ

Overview Ensuring the achievement of Northern Arizona Healthcare’s mission, the Registered Nurse is accountable for the coordination of care for patients and their families including direct care, patient and family education and discharge planning. When providing care, Registered Nurses follow the process of assessing, nursing diagnosing, outcome identification, planning, implementing and evaluation as the basis for the delivery of care. The Registered Nurse provides leadership for ancillary personnel by being a team leader, serving as a preceptor, and being an active member of the healthcare team.The nurse practices within the ANA Scope of Practice, the ANA Code of Ethics for Nurses and the standards of his/ or her specialty. Responsibilities Patient Care * Assesses the needs and conditions of assigned patients by gathering relevant patient health information.* Identifies outcomes, develops a plan of care individualized to the patient and/or situation, and implements the identified plan appropriate for the attainment of the expected outcomes.* Assesses patient's progress toward the attainment of outcomes and effectively revises/updates diagnoses, outcomes and plans of care as appropriate.* Contributes to patient experience by providing safe, high quality & patient centered care (as described above) and by respecting patients privacy, and treating all patients,family members and guests, as well as other associates, with dignity, respect, and compassion.* Evaluates patient conditions frequently and adapts plan of care appropriately.* Performs aseptic techniques by maintaining a sterile field while using principles of disinfection, sterilization, and infection control.* Maintains infection prevention standards.* Collaborates with physicians and other health care professionals.* Assists as necessary with procedures and transportation throughout the hospital per hospital and departmental policies and procedures. Education * Participates in creating and sustaining a learning environment supported by evidenced based practice and research.* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.* Work collaboratively with peers and other health care providers, and participating in ongoing in-service and educational seminars.* Participates in the mentoring and education of colleagues and students. Compliance/Safety * Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe, high quality and cost effective manner.* Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.* If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.* Completes all company mandatory modules and required job specific training in the specified time frame.* Maintains timely and accurate documentation of assessments, interventions, EMR entries, and patient responses.* Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. Qualifications Education RNs hired on or after 7/1/2016: Must graduate from a BSN program within 6 years of hire into an RN position. Existing Staff RNs: RNs hired before 7/1/2016 are not mandated to have a BSN, but are encouraged to pursue a BSN degree. Certification & Licensures Active, unrestricted, Arizona RN License or valid, participating compact license- Required BLS - Required ACLS - Required PALS - Required within 90 days of hire CNOR – Preferred CSPAN - Preferred Experience Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Northern Arizona Healthcare

RN- Flex Pool

Overview Ensuring the achievement of Northern Arizona Healthcare’s mission, the Registered Nurse is accountable for the coordination of care for patients and their families including direct care, patient and family education and discharge planning. When providing care, Registered Nurses follow the process of assessing, nursing diagnosing, outcome identification, planning, implementing and evaluation as the basis for the delivery of care. The Registered Nurse provides leadership for ancillary personnel by being a team leader, serving as a preceptor, and being an active member of the healthcare team.The nurse practices within the ANA Scope of Practice, the ANA Code of Ethics for Nurses and the standards of his/ or her specialty. Responsibilities Patient Care* Assesses the needs and conditions of assigned patients by gathering relevant patient health information. * Identifies outcomes, develops a plan of care individualized to the patient and/or situation, and implements the identified plan appropriate for the attainment of the expected outcomes. * Assesses patient's progress toward the attainment of outcomes and effectively revises/updates diagnoses, outcomes and plans of care as appropriate. * Contributes to patient experience by providing safe, high quality & patient centered care (as described above) and by respecting patients privacy, and treating all patients,family members and guests, as well as other associates, with dignity, respect, and compassion. * Evaluates patient conditions frequently and adapts plan of care appropriately. * Performs aseptic techniques by maintaining a sterile field while using principles of disinfection, sterilization, and infection control. * Maintains infection prevention standards. * Collaborates with physicians and other health care professionals. * Assists as necessary with procedures and transportation throughout the hospital per hospital and departmental policies and procedures.Education* Participates in creating and sustaining a learning environment supported by evidenced based practice and research. * Focuses on personal development areas, engaging in professional/collegial interactions with peers and students. * Work collaboratively with peers and other health care providers, and participating in ongoing in-service and educational seminars. * Participates in the mentoring and education of colleagues and students.Compliance/Safety* Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe, high quality and cost effective manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility. * If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job specific training in the specified time frame. * Maintains timely and accurate documentation of assessments, interventions, EMR entries, and patient responses. * Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. Qualifications Education: RNs hired on or after 7/1/2016: Must graduate from a BSN program within 6 years of hire into an RN position. Existing Staff RNs: RNs hired before 7/1/2016 are not mandated to have a BSN, but are encouraged to pursue a BSN degree. Certification & Licensures: Active, unrestricted, Arizona RN License or valid, participating compact license- RequiredBLS - RequiredACLS - RequiredNIHSS- Required within 30 days of hire Experience: Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
InnovAge

Clinic Nurse Supervisor | M-F | Days

$110,600 - $143,800 / year
The RN Clinic Supervisor provides leadership and management of the InnovAge clinic. They are responsible for the supervision of assigned staff providing guidance and monitoring the performance of the clinic staff and the direct care given to the participants. The Clinic Nurse Supervisor is familiar with a variety of the RN, LPN, MA, Outside Scheduler, Clinic Clerk, PCW and CNA practices and department procedures and relies on experience and judgment to plan and accomplish goals. The Clinic Nurse Supervisor in this position works closely with therapy staff, social services, physicians, administrative staff, patients and their families. Participant Nursing – 40% Monitors compliance with all applicable licensing, certification and accreditation requirements. Serves as a member on various committees both within and outside of the agency as requested by the Home Care and Clinic Service Manager. Manages the flow of clinic by overseeing appointment bookings, triaging and gate keeping in conjunction with primary care and staff. Ensures that participants are cared for in a timely and appropriate fashion. Observes, records, and reports participant’s condition and reaction to drugs and treatments to physicians responsible for treatment. Coordinates participant care with outside contract service providers including nursing homes, assisted living, lab, oxygen and others. Manages and reviews the records and charts of participants for pertinent information and staff documentation, performs documentation as necessary. Encourages team building by coaching and mentoring staff as needed and training home care and clinic staff to function independently. Follows up and communicates with weekend and after hour staff as appropriate. Instructs participants and family regarding medications and treatment instructions. Administers medications, provides training in self-administration of all non-scheduled medications and monitors medication compliance. Provides health counseling to participants and their families on an individual or group basis. Assists in the examination, assessment, evaluation testing and treatment of participants. Perform rounds at the ADHC for the purpose of triaging and administering to the concerns of participants and Day Center staff. Documents, charts and communicates results from rounds thoroughly. Ensure that exam rooms and/or triage area is stocked for necessary supplies and materials and that a list of medical supplies is maintained by appropriate staff. Effectively communicates in interdisciplinary team meetings, family meetings, and clinic meetings. Participates within the interdisciplinary team in the formulation of Plans of Care for InnovAge PACE program participants, as well as in other interdisciplinary team settings that plan, coordinate and monitor the care of InnovAge PACE program participants Supervision & Administration - 60% Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization. Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of supervisor and in partnership with Human Resources), addressing complaints and resolving problems. Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives. Assists with performance management of clinic staff in collaboration with the Home Care and Clinic Services Manager. Provides guidance to staff and team members that is consistent with both state law and company policy. Orients and educates contract Clinic and Home care staff on InnovAge PACE systems and goals. Solicits ideas from staff for ongoing improvement in the efficient functioning of the Clinic and Home care department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of the Home Care and Clinic Service Manager and in partnership with Human Resources), addressing complaints and resolving problems. Additional work functions and duties may be assigned REQUIRED Bachelor’s Degree in Nursing Current State License Registered Nurse Current First Aid and BLS certifications are required prior to hire . Acceptable vendors for certifications are from either American Heart Association and/or American Red Cross. 5+ clinical nursing experience 1+ experience working with the frail or elderly 2+ years supervisory or management experience. PREFERRED Community and geriatric nursing Bilingual InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model. InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. Applicants are considered until the position is filled. $110,600 - $143,800 Compensation Disclaimer The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays. Attention Florida Applicants This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com Agency Disclaimer InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge. Fraud Disclaimer InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates. Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com. At no point in our hiring process will InnovAge: Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information. If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate. Your trust matters to us, and we appreciate your interest in joining InnovAge.