Assistant Nurse Manager, Central Pool

University of Maryland Medical System Bel Air, MD 21014, US

Job Requirements

Company Description

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.

A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

Assistant Nurse Manager, Central Pool

Rotating shift, Primarily 3p-11p with flexibility to support day/night leadership teams and 24/7-unit needs

Job Summary

The Assistant Nurse Manager serves as a frontline operational leader with direct accountability for shift-level operations and team performance. This role partners with the Nurse Manager to ensure 24/7 operational excellence, staff engagement, and patient outcomes for an assigned operational area. Supports and ensures the delivery of high-quality patient care aligned with the organization’s strategic goals. Collaborates and manages clinical operations, ensures regulatory compliance, and fosters a culture of safety, professionalism, and continuous improvement. Supports staff development, evidence-based practices, and maintains clinical competency to provide direct care when needed. Completes onboarding, performance management, and succession planning, while furthering multidisciplinary initiatives and organizational projects.

At UMMS, Assistant Nurse Managers are key drivers of culture, safety, and innovation. This role is designed as a leadership pathway position, preparing high-performing clinical leaders for future Nurse Manager and system leadership opportunities.

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

Assumes delegated operational accountability for clinical performance, staffing, quality outcomes, patient experience, and team engagement in partnership with the Nurse Manager. . Engages in the delivery of high-quality, patient- and family-centered care. Participates in rounding, provides real-time feedback and service recovery, monitors safety and quality metrics, and communicates performance outcomes to team members and providers to drive continuous improvement. Escalates quality, safety and experience concerns as needed and resolves issues as able.
Accountable for unit-level performance metrics including quality indicators, safety outcomes, patient experience, workforce engagement, productivity, and throughput. Collaborates with providers, interdisciplinary partners, and unit team members to set goals and improve patient care in conjunction with the leader.
Utilizes engagement data, turnover trends, and retention metrics to proactively address workforce challenges and develop unit-based improvement strategies.
Controls onboarding, orientation, and competency validation for new and existing team members, ensuring readiness and professional growth.
Develops emerging leaders through mentoring, coaching, and structured succession planning.
Enforces regulatory standards and supports ongoing compliance efforts. Collaborates with leadership and team members to implement and sustain processes that promote survey readiness and adherence to accreditation and regulatory requirements.
Monitors staffing plans, productivity, overtime utilization, and supply expense trends; collaborates with the Nurse Manager to meet budgetary targets while maintaining safe care delivery. Fosters a healthy, inclusive work environment. Supports retention initiatives, valuing diversity and encouraging innovation. Builds relationships, promotes open communication and creates a culture that supports collaboration, creativity, and continuous improvement. Provides coaching and feedback, addresses performance issues and supports peer review processes.
Promotes shared governance and team member involvement in decision-making and unit operations.
Supports innovation and evidence-based practice by staying current with healthcare delivery advancements. Incorporates research findings into clinical practice, disseminates relevant literature, and champions team member-generated innovations and multidisciplinary research at the unit level.
Maintains individual clinical competency to support direct patient care when needed and role-model best practices.
Translates organizational goals and values into unit-level strategies, aligning team efforts with the organization’s mission and vision. Implements principles of a High Reliability Organization and performance improvement strategies, using data to guide change, mentor team members, and improve outcomes. Demonstrates and models High Reliability behaviors including:
Preoccupation with failure
Deference to expertise
Sensitivity to operations
Reluctance to simplify
Commitment to resilience
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. Takes action to correct observed risks to patient and team member safety. Reports adverse events and near misses to appropriate management authority. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Escalates safety concerns expediently when necessary and shares learning from safety concerns and events.
Performs all other related duties as assigned.

Work Experience

Education & Experience - Required

Bachelor of Science in Nursing required. If bachelor’s degree is not in nursing, graduate degree must be in nursing.
Licensure as a Registered Nurse in the State of Maryland or eligibility for licensure due to compact state agreements outlined through the Maryland Board of Nursing.
Three (3) years of previous clinical experience required.
Advanced certification (e.g., NE-BC, CEN, PCCN, etc.) required. Incumbents must obtain advanced certification within three (3) years of assuming the position.
ACLS, BLS and/or other certifications to match patient populations served.

Education & Experience - Preferred

Master’s degree

Knowledge, Skills, & Abilities

Knowledge and skills necessary to provide care appropriate to the patient population(s) served.
Knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.
Strong verbal and written communication skills.
Demonstrated effectiveness as a group leader and participant.
Ability to collaborate with multiple members of the health care and administrative leadership team.
Ability to think critically, develop conceptual designs for clinical services and plans and organize successful projects.

Benefits

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

Pay Range: $47-$70.54
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide

Share this job

Related Jobs

Manager/Supervisor

Full-time

6 days ago

RN Unit Manager

Westgate Hills Rehabilitation and Healthcare Center Baltimore, MD

$79,000 - $125,000 / hour

Join our team at Westgate Hills Rehabilitation and Healthcare Center as an RN Unit Manager. Proudly supported by Marquis Health Consulting Services Full-Time Opportunity! Monday - Friday 8am-5pm No weekends required $79k - $125k / year Responsibilities for RN Unit Manager: Assume responsibility and accountability for resident care on assigned unit Oversees resident care to promote the highest level of physical, mental, and psychosocial functioning possible for assigned unit Ensures complete and prompt reporting of incidents with follow-up as necessary to Administrator and Director of Nursing Actively participates in committee/programs as directed by Director of Nursing Participates in the development and implementation of new policies and procedures based on identified needs Qualifications for RN Unit Manager Must possess a current, unencumbered, active license to practice as an RN in Maryland Valid BLS Certification (CPR) Nursing degree from an accredited college or university preferred. Five (5) or more years of nursing experience required; Two (2) years or more years of experience as a supervisor in a nursing care Center, hospital or other related health care Center. Benefits for RN Unit Manager Tuition reimbursement Employee referral bonus Health, vision, and dental benefits 401(k) with match Employee engagement and culture committee Company sponsored life insurance Employee assistance program (EAP) resources Join our team at Westgate Hills Rehabilitation and Healthcare Center, a 120-bed Sub-Acute, and Long-Term Care facility where compassion and quality care are at the heart of everything we do. Our facility is thoughtfully designed with beautiful common spaces, creating a welcoming, home-like environment not only for our residents but also for our staff. We believe in fostering a positive and supportive workplace where employees feel valued, respected, and empowered to make a difference. Here, you'll be part of a collaborative and dedicated team that prioritizes professional growth, work-life balance, and a culture of appreciation. If you're passionate about providing exceptional care in a warm, inclusive setting, we would love for you to grow your career with us. The facility provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any kind. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants are encouraged to apply.

Manager/Supervisor

Full-time

2 weeks ago

RN Unit Manager

FutureCare Baltimore, MD

$94,000 - $112,000 / year

Overview At FutureCare our RN Unit Managers are highly regarded as health care providers that lead a dedicated nursing team. They have a positive impact on staff and residents and set the standard of excellence for our communities as they strive to improve the lives of our residents. Proud to be the only healthcare company in Baltimore to be named a “ Top Workplace ” for 14 years in a row and recognized in US Newsweek as “ Best Nursing Homes ”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan. Competitive Salary $94-112K #INDNURSING Salary Disclosure Statement The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc. Responsibilities Leads daily operations of assigned unit to ensure quality service in accordance with current nursing standards of practice, FutureCare policies and procedures and State and Federal regulations. Oversees day-day care and maintain restorative health for our residents Develops and implements resident care plans as needed Evaluates, prioritizes, and meets the care needs of each resident Supervise, counsel, and manages performance when necessary, to nurse staff to ensure the highest quality care possible Collaborates with Director of Nursing and Physicians to plan and maintain resident care Identifies procedural problems and works with the Director of Nursing to resolve issues Supervises and directs all clinical aspects of nursing practice and engage in all clinical activities Acts as a main point of contact between residents and their families and addresses and prevents concerns that may arise Performs audits and completes charting, evaluations, medical forms, and other administrative tasks Qualifications Must hold an active Registered Nurse license issued in the state of Maryland Bachelor’s degree in Nursing from an accredited college or university strongly preferred 1- 3 years of managerial experience and proven leadership skills a plus Previous experience caring for residents in an acute or long-term health care facility Must possess a current CPR license Equal Opportunity Employer FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.

Manager/Supervisor

Other

2 weeks ago

RN Shift Supervisor - Every Other Weekend 7a -7p

FutureCare Baltimore, MD

Overview At FutureCare our RN Shift Supervisors are highly regarded as health care providers that lead a dedicated nursing team. They have a positive impact on staff and residents and set the standard of excellence for our communities as they strive to improve the lives of our residents. Proud to be the only healthcare company in Baltimore to be named a “ Top Workplace ” for 14 years in a row and recognized in US Newsweek as “ Best Nursing Homes ”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan. *** Salary Range $40.50-$56.00/HR*** Salary Disclosure Statement The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc. Responsibilities Primary responsibilities include supervision of all nursing personnel and nursing related functions on a specific shift Duties involve assessing staffing and resident needs and directing care Works predominately with an adult geriatric population Serves as role model for staff through provision of safe, effective and efficient nursing care. Supervises clinical aspects of nursing. Manages day to day operations of Nursing Department Interfaces with others to insure efficient unit operations. Seeks opportunities for own growth and expansion of responsibilities to maintain clinical competency Qualifications Must hold an active Registered Nurse license issued in the state of Maryland Bachelor’s degree in Nursing from an accredited college or university strongly preferred 1- 3 years of managerial experience and proven leadership skills a plus Previous experience caring for residents in an acute or skilled nursing facility Must possess a current CPR license Equal Opportunity Employer FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.

Manager/Supervisor

Full-time

3 weeks ago

Nurse Manager-Substance Abuse and Detox Facility

Amatus Health Pikesville, MD

Job Title: Nursing Manager (Substance Use Disorder Services) Location: Baltimore, Maryland Schedule: Full-Time, Day Shift (On-Call Availability Required) Compensation: Salary based on experience SIGN ON BONUS: $5,000 Position Overview: We are seeking an experienced and compassionate Nursing Manager to oversee clinical nursing operations within our substance use disorder (SUD) programs, including detoxification and residential treatment services. This leadership role is responsible for ensuring high-quality patient care, regulatory compliance, and effective team management in a fast-paced, mission-driven environment. Key Responsibilities: Provide leadership and oversight to nursing staff across detox and residential programs Ensure delivery of safe, effective, and patient-centered care Supervise, train, and mentor nursing team members, including performance management Coordinate staffing schedules and ensure appropriate coverage, including on-call support Collaborate with medical providers, therapists, and leadership to support treatment planning and patient outcomes Maintain compliance with all federal, state, and accreditation standards Monitor and improve clinical workflows, documentation, and quality assurance processes Participate in hiring, onboarding, and ongoing staff development Respond to clinical issues and emergencies as needed Qualifications: Active Registered Nurse (RN) license in the state of Maryland (or eligible for endorsement) Minimum of 3–5 years of nursing experience, with at least 1–2 years in a leadership or management role Direct experience in substance use disorder treatment, including detox and residential settings required Strong leadership, communication, and organizational skills Knowledge of regulatory requirements and best practices in behavioral health/SUD treatment Ability to work full-time day shift with flexibility for on-call responsibilities Preferred Qualifications: Bachelor of Science in Nursing (BSN) or higher Prior experience in a supervisory or program management role within behavioral health Experience with electronic medical records (EMR) systems Benefits: Medical, dental, and vision insurance Paid time off (PTO) 401(k) with company match Supportive and collaborative work environment Opportunity for growth and advancement

Full-time

6 days ago

Case Manager RN

University of Maryland Medical System Woodlawn, MD

Job Requirements General Summary Under general supervision of the Manager, Case Management, coordinates the clinical and financial plan for patient assignments, performs overall utilization management, resource management, discharge planning, care facilitation, and referral to other levels of care and related duties. Works with the physician and interdisciplinary team to achieve desired quality and financial outcomes. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age, culture, ethnicity, and specific individual diagnostic needs of the patients served in his/her department. He/she must be able to assess and interpret data about the patient’s status in order to identify each patient’s specific needs and provide the care needed by the patient group (pediatric, adolescents and/or geriatric patient group, culture and diagnostic specific). Consistently expresses and demonstrates compassion and courtesy for patients. Extends courtesy and support to patient's families/visitors. Principal Responsibilities And Tasks The following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Technical Domain-Documentation: Accurately and concisely records interactions along the continuum from admission to discharge: meets case management documentation standards Technical Domain-Documentation: Submits complete and accurate reports of tracking activities within established time-frame and format Critical Thinking Domain-Discharge Planning: Demonstrates creative and resourceful critical thinking and problem-solving abilities Utilization Review: Assess appropriateness of admission, continued stay, and discharge of patients Interpersonal Domain-Customer Service: Represents the organization in a professional manner Age-Specific Care: Demonstrates age-appropriate interactions with all patients. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age, culture, ethnicity, and specific individual diagnostic needs of the patients served in his/her department. Must be able to assess and interpret data about the patient’s status in order to identify each patient’s specific needs and provide the care needed by the patient group (pediatric, adolescents and/or geriatric patient group, culture and diagnostic specific). Consistently expresses and demonstrates compassion and courtesy for patients. Extends courtesy and support to patient's families/visitors. Leadership: Coordinates and provides leadership and direction to team conferences Leadership: Promotes and participates in team building activitie Communication: Establishes and maintains an effective means of communicating pertinent information to interdisciplinary team members, manager, patients and familie Maintain confidentiality in accordance with hospital policy and professional standards. Refer identified clinical issues and lapses in standards of care to appropriate areas. Identify the need for guardianship appointment and make appropriate referrals Maintain hospital and department policies, procedures, and objectives as well as safety, environmental, and infection control standards. Ensure patient safety in the performance of job functions and through participation in hospital, and unit/program patient safety initiatives. Take action to correct observed risks to patient safety. Report adverse events and near misses to appropriate management authority. Implement policies, procedure, and standards consistently in the performance of assigned duties. Identify possible risks in processes, procedures, devices and communicates the same to those in charge. Remain vigilant to potential problems and take action accordingly. Respect for individuals, Customer Service, Teamwork and Collaboration: Coordinate and lead Family Conferences and participates in Rounds, Plan of Care Meetings/Team Conferences. Collaborate with the interdisciplinary team to facilitate a continuum of care to meet internal and external customer needs. Act as the liaison with the interdisciplinary team, the patient/family/support network and the managed care organization. Foster a well-coordinated care experience for the patient, family and care providers. Interpersonal Domain-Customer Service: Model excellence in customer service behaviors in daily practice. Identify and act on opportunities to respond to customer requirements. Take action to prevent potential customer complaints. Foster a well-coordinated care experience for the patient, family, and care providers. Incorporate good customer service skills into daily practice. Leadership, Clinical and/or Technical Skills Collaborate in the assessment of the patient including appropriate social, emotional and financial resources, discharge needs, and problems identified as barriers to discharge. Collaborate with the unit program manager and the interdisciplinary team to develop, implement and evaluate an interdisciplinary plan of care and prioritized goals. Involve the patient, family and support network in the process of developing, implementing, and monitoring the plan of care and goals. Other duties as assigned. Quality and Patient Safety: Facilitate the discharge planning process by coordinating a viable discharge plan for the removal of barriers to discharge which meets the patient's individual needs; link the patient with the most appropriate institutional and community resources; advocate on behalf of the patient to ensure a smooth continuum of care. Cost Effectiveness: Explore strategies to reduce length of stay and resources consumption by sharing observations with the interdisciplinary team, promote the implementation of recommendations to the team, and document all results. Must also provide appropriate interventions and assistance with problem solving each individual case as needed. Complete and submit all required written documents accurately and timely (e.g. Denial and Appeal report). Provide information to and confer with the managed care representatives to promote attainment of goals, continuity of care, and positive patient outcomes. Contribute to the departmental budget process. Education and Research: Maintain current knowledge/expertise in the area of specialty. Attend and participate in department meetings, in-service training and educational programs for continued professional growth and development Work Experience Education & Experience Current licensure as a Registered Nurse in the State of Maryland is required. Bachelor's degree in Nursing, or related field required for new hires effective 9/2019. A minimum of three years’ experience in clinical nursing in a hospital setting is required. Additional experience in home care, transitional care, or insurance arena, preferred Certification in Case Management is preferred. Knowledge, Skills And Abilities Experience in utilization management, case management, and/or discharge planning is strongly preferred. Excellent problem-solving, team-building, analytical and communication skills are required. Knowledge and application of current computer technologies are required. Ability to work independently; display flexibility and adaptability is required Highly effective verbal communication skills including courtesy, resourcefulness and efficiency in answering questions, giving directions, locating staff and explaining hospital/departmental policies and procedures are necessary. Verbal communication skills may include communicating with an interdisciplinary team, patients, and families. Effective writing skills are also required in order to take messages and maintain miscellaneous records, receipts, reports and logs.