Medical Assistant/Clinical Office Coordinator

Medical Assistant/Receptionist, Emerson Health, Concord, MA

We’re looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you’ll be at the heart of the patient experience—helping ensure smooth clinic operations while supporting physicians in delivering high-quality care.

If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we’d love to meet you.

What You’ll Do

Prepare patients for examinations, ensuring comfort and readiness
Support physicians with clinical procedures and day-to-day patient care
Coordinate office workflows, including scheduling and patient communication
Maintain accurate and timely documentation in the electronic medical record (EMR)
Provide exceptional customer service to patients both in person and over the phone
Safeguard patient confidentiality in compliance with healthcare regulations

What You Bring

Education

High School Diploma or equivalent (required)
Completion of a Medical Assistant program (preferred)

Experience

2–4 years of experience as a Medical Assistant in a physician or medical office (preferred)
1–3 years of administrative or medical office experience (preferred)

Licensure / Certification

State Medical Assistant Certification (preferred, not required)

Skills & Competencies

Experience with EMR systems such as GE Centricity or Meditech (preferred)
Strong computer proficiency and attention to detail
Excellent interpersonal and communication skills
Proven ability to deliver outstanding patient/customer service
Ability to handle sensitive information with professionalism and confidentiality

Why Join Us?

Be part of a collaborative, patient-centered care team
Gain experience in both clinical and administrative healthcare operations
Opportunity to grow your skills in a supportive environment

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