Medical Assistant

Overview

About WakeMed

At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission.

Position Summary

As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.

What You’ll Do

Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
Support providers with procedures, exams, and follow-up care
Coordinate referrals, lab orders, and patient education
Maintain a clean, safe, and organized clinical environment
Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
Collaborate across departments to ensure smooth patient flow and continuity of care

WakeWay to Excellence – How You Show Up

As part of WakeMed, you’ll embody our core behaviors:

Respect for People: Compassion, empathy, dignity, and appreciation for every individual.
Teamwork: Collaboration, pride in your work, and support for your teammates.
Commitment & Accountability: Safety first, integrity always, and striving for excellence.
Communication: Clear, courteous, active listening that puts patients first.
WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting

What We’re Looking For

Completion of an approved accredited Medical Assistant program
- American Academy of Medical Assistants,
- American Medical Technologists,
- American Registry of Medical Assistants and the
- National Center for Competency Testing
Current certification (CMA, RMA, or equivalent) preferred
Strong communication and teamwork skills
Experience in an ambulatory or outpatient setting is a plus
Commitment to WakeMed’s values of respect, integrity, and excellence

Why WakeMed?

A culture that puts people first—patients and team members alike
Opportunities for growth and development
Competitive benefits and wellness programs
A mission-driven organization making a real impact in our community

We invest in YOU — your growth, your well-being, and your future.

Perks & Benefits

Free parking at all campuses
Health, dental & vision coverage
6 free mental health sessions through Lyra
MetLife pet insurance
403(b) retirement plan with employer match
Paid Days Off (PDO) for vacation, sick time & holidays
Tuition & specialty certification reimbursement
WakeWell Rewards & wellness programs
WakeMed Gives – employee assistance & education support
Childcare partnerships with KinderCare & Bright Horizons
Endless professional development opportunities

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE

Licensure

Not Applicable
Education

High School Diploma or Equivalent Required
Experience

1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program

Share this job

Related Jobs

CMA

Full-time

1 month ago

Certified Medical Assistant (CMA) - Hillsborough Family Practice

Duke Health Hillsborough, NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Certified Medical Assistant (CMA) - Duke Primary Care Hillsborough Family Practice **$7,500 Commitment Bonus for Eligible Candidates** Certified Medical Assistant certification is required prior to beginning position. Duke Primary Care Hillsborough provides comprehensive, family-centered care for patients of all ages in one convenient location. Our team offers everything from annual physicals, screenings, and immunizations to sick visits, chronic condition management, and women’s health services. We also provide pediatric care, including well-child visits, school and sports physicals, and ongoing support for conditions like asthma, allergies, and diabetes. With on-site lab testing and X-rays, we make it easy for patients to get the care they need close to home. Location: 267 South Churchton Street, Hillsborough, NC 27278 Schedule: 8am – 5pm, Monday – Friday What you will do: Clinical responsibilities: The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures. Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records. Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills. Performs other clinical tasks as assigned by the doctor. Administrative responsibilities: The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies. Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees. What you will need: Education: Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Experience: Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III. Degrees, Licensures, Certifications: Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Knowledge, Skills, and Abilities: Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training. Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs. Knowledge of sterile techniques and procedures relevant to the work performed. Familiar with the procedures for administering both routine and special patient treatments. Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments. Knowledge of infection control procedures and safety measures, with age-specific competency. Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry. Able to document and communicate information clearly while building effective relationships with patients and staff. Typing skills and knowledge of medical terminology (Levels II and III). Ability to independently seek resources and work collaboratively with others. Job Title: MEDICAL ASSISTANT, CERTIFIED Job Code: 4261 FLSA: N Job Level: C2 Revised Date: 01/30/2023 Supervisory Responsibility: No Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

CMA

Full-time

1 month ago

Medical Assistant

WakeMed Health Wake Forest, NC

Overview Works interdependently with other healthcare professionals to provide quality health care to ambulatory care patients. Provides direct patient care in the office setting and under the delegation of a provider. Understands the needs of the ambulatory care setting and supports the mission and values of the organization. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org . EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program

CMA

Full-time

1 month ago

Medical Assistant, Certified

WakeMed Health Garner, NC

Overview Works interdependently with other medical professionals to provide quality health care to the patient. Provides direct patient care under the direction of a physician by performing specific services in caring for the personal needs and comforts of the patient. Understands the needs of the practice and supports the mission and values. The required certification must be one of the following: American Academy of Medical Assistants, American Medical Technologists, American Registry of Medical Assistants and the National Center for Competency Testing. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org . EOE Licensure Certified Medical Assistant Required Education High School Diploma or Equivalent Required Experience Not Applicable

CMA

Full-time

6 months ago

Medical Assistant

WakeMed Health Garner, NC

CMA

Full-time

1 week ago

Medical Assistant

FastMed Urgent Care Centers Garner, NC

Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you’ll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to: Triaging patients, measuring vitals, and recording information on patients’ charts Blood draws, venipuncture, specimen collection, and completion of lab work Administering medications and immunizations under provider direction Setting up procedures as instructed by provider Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms What you’ll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We’d also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic. Why you’ll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you’ll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match Stipends for continuing medical education By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. Graduate of one of the following programs is required: Medical Assistant or passing of CCMA examination. Certified Nursing Assistant (CNA state license required) with phlebotomy certificate Emergency Medical Technician (EMT-A) Paramedic Or, graduate of another relevant program with CMO approval; Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation Certification : BLS through American Heart Association is required; American Safety Health Institute, or National Safety Council are preferred. APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!