LVN Outpatient Full-time
Ampla Health

Licensed Vocational Nurse (29635)

GENERAL PURPOSE:

The LVN Staff Nurse provides medical support services to the providers in order to ensure a smooth flow of patients through the medical clinic.

MAIN RESPONSIBILITIES & DUTIES:

1)    Assists patients calling and visiting the clinic
           a.    Calls and escorts patients to exam area timely to promote continual flow of patients.
           b.    Obtains vital signs, height and weight and documents in Electronic Health Record (EHR) per policy and procedure
           c.    Collects and processes laboratory specimens per policy and procedure 
           d.    Enter patient with designated problems and data into i2iTracks per protocol 
           e.    Records in EHR timely per policy and procedure (PCMH)
           f.    Maintains daily EHR worklist

2)    Assists providers with patient health care support
          a.    Performs diagnostic tests per protocol and/or at provider request
          b.    Administers immunizations and medications per protocol 
          c.    Assists with calls to pharmacies per protocol and clinical messages to be returned in 48 hours (PCMH)
          d.    Provides patient education and teaching at provider discretion
          g.    Initiates Care Plans and updates EHR per Patient Centered Medical Home (PCMH) 
          h.    Initiates Advanced Directives and updates as appropriate per policy and procedure per PCMH
          e.    Interprets PPD skin test results and documents in EHR
3)    Cleans, autoclaves, and sterilizes instruments, equipment, etc.
4)    Performs control tests of certain laboratory equipment
5)    Prepares and stocks exam rooms  
6)    Utilizes effective means to resolve conflict 
7)    Maintains a professional growth by attending all staff meetings and required in-service trainings 
8)    Participates in Continuous Quality Improvement (CQI) and Quality Care activities
9)    Flexibility to work at other Ampla Health sites as needed 
10)  Other duties as assigned by supervisor 

QUALITIES & CHARACTERISTICS:

1)    Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors
2)    Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions
3)    Strives to learn more and is receptive to new challenges and opportunities
4)    Displays enthusiasm toward the work and the mission of Ampla Health 
5)    Treats all clients, staff and the community with respect and courtesy
                                
PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:
1)    Valid California Nursing License issued by the Board of Vocational or Registered Nurse required
2)    Current CPR certification required
3)    Neatness and accuracy in performing tasks
4)    Ability to function effectively as part of a team 
5)    Ability to use discretion in situations dealing with confidential patient health information
6)    Effective time management skills
7)    Familiarity with primary care outpatient clinic procedures (desirable)
8)    One (1) year acute care experience (desirable)
9)    Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols including Patient Centered Medical Home (PCMH) and Meaningful Use (MU)

COMMUNICATIONS SKILLS:

1)    Must have neat and legible handwriting
2)    Must be able to interact with patients courteously and calmly
3)    Ability to communicate well with the public 
4)    Utilizes effective verbal and written communication skills 

WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Works well with patients in a generally comfortable office environment. Employees must possess the following physical requirements:
1)    Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels)
2)    Able to work on feet the majority of the day without tiring
3)    Must be able to hear and communicate with clients and staff on the telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff.
4)    Must have manual dexterity adequate to read increments on tuberculin syringe accurately 
5)    Must have vision which is adequate to read memos, computer screens, registration forms and other clinic documents
6)    Must be able to reach above shoulder level to work.  Must be able to bend, squat and sit, stand, stoop, crouch, reach,kneel, twist/turn
7)    This position has exposure to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP)
 

PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:
1)    Valid California Nursing License issued by the Board of Vocational or Registered Nurse required
2)    Current CPR certification required
3)    Neatness and accuracy in performing tasks
4)    Ability to function effectively as part of a team 
5)    Ability to use discretion in situations dealing with confidential patient health information
6)    Effective time management skills
7)    Familiarity with primary care outpatient clinic procedures (desirable)
8)    One (1) year acute care experience (desirable)
9)    Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols including Patient Centered Medical Home (PCMH) and Meaningful Use (MU)

COMMUNICATIONS SKILLS:

1)    Must have neat and legible handwriting
2)    Must be able to interact with patients courteously and calmly
3)    Ability to communicate well with the public 
4)    Utilizes effective verbal and written communication skills 

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

Wellpath

Licensed Vocational Nurse-PRN

You Matter • Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunities Join us and find a career that supports: • Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and belonging• Autonomy in a warm team environment• Growth and training Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including: • DailyPay, receive your money as you earn it! • Tuition Assistance and dependent Scholarships• Employee Assistance Program (EAP) including free counseling and health coaching• Company paid life insurance• Tax free Health Spending Accounts (HSA)• Wellness program featuring fitness memberships and product discounts• Preferred banking partnership and discounted rates for home and auto loans *Eligibility for perks and benefits varies based on employee type and length of service. Why Us Now is your moment to make a difference in the lives of the underserved. If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time. Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan. We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support. How you make a difference The Licensed Vocational Nurse (LVN) provides assistance and collects data in the delivery of patient care in a correctional setting, utilizing the nursing process of assessment, planning, implementation, and evaluation. As part of this role, the LVN directs and guides patient teaching and activities in accordance with their education, demonstrated competencies, and the Nursing Practice Act (NPA). The LVN works closely with other healthcare professionals to ensure high-quality care and compliance with established policies and procedures. Key Responsibilities Assist in patient assessment and treatment planning in accordance with the Nursing Practice Act and Correctional Health Services policies. Administer medications and implement medical plans as directed by the Health Care Practitioner, utilizing proper techniques and procedures. Respond to emergencies and maintain safety through the implementation of established protocols and precautions. Implement nutrition and therapeutic diets and assist in medical procedures as necessary to meet patient needs. Document nursing encounters and communicate information to healthcare staff and supervisory personnel. Qualifications & Requirements Education Graduate from an accredited School of Nursing Experience One (1) or more years clinic experience preferred Licenses/Certifications Current licensure as a Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) in the state employed. Current CPR certification We are an Equal Employment Opportunity Employer We are committed to fostering, cultivating, and preserving a culture of uniqueness. We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees. We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles. Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description. We are an Affirmative Action Employer in accordance with applicable state and local laws.
Ampla Health

Licensed Vocational Nurse lead (29354)

GENERAL PURPOSE: The LVN Nursing Lead provides support to the Nursing Supervisor to maintain responsibility for the professional nursing activities of all nursing staff under Ampla Health as assigned or designated, provides medical support services to the providers in order to ensure smooth flow of patients through the medical clinic. During the absence of the Nursing Supervisor, the Nursing Lead will be responsible to perform those duties. MAIN RESPONSIBILITIES & DUTIES: Collaborates with Site Administrator and Nursing Supervisor in: Maintaining patient flow in clinic to a level that supports agency productivity standards and goals Communicating with appropriate personnel as necessary, to review, revise and evaluate inner-clinic processes to promote efficiency Providing in-service training to nursing staff as needed regarding procedures, forms, etc. Assisting Nursing Supervisor to maintain accurate records for all meetings (including sign-in sheet) and storing in a place accessible to all staff Maintaining record of in-services, and special training Planning and implementing emergency code and fire drills per agency protocols, when assigned Maintains and supervises nursing staff that support the provider staff and develops the nursing personnel staff schedule when Nursing Supervisor is not available, but 50% of the time is spent working the floor Assist Nursing Supervisor with interviewing, hiring and orienting newly hired nursing staff. Five to ten working days of orientation will be provided. Orientation will include those items on the Nursing Orientation Checklists Assists in orienting new provider staff. Orientation will include: ( 1) Referral process (2) Immunization process (3) Physical orientation of clinic (4) Pharmacy refill procedure (5) Other as needed Assist in the evaluation of the nursing staff according to personnel policies, when Nursing Supervisor is not available Reviews and approves or disapproves requests for vacation or continuing education of nursing staff, when Nursing Supervisor is not available Assist with maintaining inventory and supplies for Nursing station Assists with maintaining an adequate inventory of supplies and equipment Assists with maintaining an adequate inventory of pharmaceuticals available for patient use consistent with agency "Medication Control Protocol" Assures that purchasing policies and procedures are followed Assists with the maintenance and calibration of clinical equipment per agency protocol and up-keep of all required records and logs Assists with accurate completion of vaccine inventories, supplies, orders and reports Implements and enforces universal infection control per Clinical Policy and Procedures Participates actively in all Continuous Quality Improvement (CQI) and Quality Care activities Exhibits flexibility and willingness to perform duties and tasks as a provider support nurse, and work at other Ampla Health sites as needed Resolves conflicts timely and professionally, seeking consensual solutions Utilizes verbal and written communication that enhances team effort and growth Demonstrates clear knowledge of clinic structure, standards, procedures, and protocols including Patient Centered Medical Home (PCMH) and Meaningful Use (MU) Interprets PPD skin test results and documents in EHR Performs other duties as assigned by Nursing Supervisor QUALITIES & CHARACTERISTICS Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions Strives to learn more and is receptive to new challenges and opportunities Displays enthusiasm toward the work and the mission of Ampla Health Treats all clients, staff and the community with respect and courtesy PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES Valid California LVN License issued by the Board of Vocational Nurses required Current CPR certification required Effective communication skills. Adept at dealing with people in person or in telephone contacts Neatness and accuracy in performing tasks Ability to use discretion in situations dealing with confidential patient information Effective time management skills Familiarity with primary care outpatient clinic procedures (desirable) One year acute care experience (desirable) One year experience desired in a supervisory role Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS Must have neat and legible handwriting Must be able to interact with patients courteously and calmly Ability to communicate well with the public Utilizes effective verbal and written communication skills WORKING CONDITIONS & PHYSICAL REQUIREMENTS Works well with patients in a generally comfortable office environment. Employees must possess the following physical requirements: Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels) Able to work on feet the majority of the day without tiring Must be able to hear and communicate with clients and staff on the telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff Must have manual dexterity adequate to read increments on tuberculin syringe accurately Must have high manual dexterity and tactile sensation on fingertips Routinely exposed to blood borne pathogens May be subjected to verbally and/or physically abusive patients Must have vision which is adequate to read memos, computer screens, registration forms and other clinic documents Must be able to reach above shoulder level to work. Must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn This position has exposure to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP) GENERAL PURPOSE: The LVN Nursing Lead provides support to the Nursing Supervisor to maintain responsibility for the professional nursing activities of all nursing staff under Ampla Health as assigned or designated, provides medical support services to the providers in order to ensure smooth flow of patients through the medical clinic. During the absence of the Nursing Supervisor, the Nursing Lead will be responsible to perform those duties. MAIN RESPONSIBILITIES & DUTIES: Collaborates with Site Administrator and Nursing Supervisor in: Maintaining patient flow in clinic to a level that supports agency productivity standards and goals Communicating with appropriate personnel as necessary, to review, revise and evaluate inner-clinic processes to promote efficiency Providing in-service training to nursing staff as needed regarding procedures, forms, etc. Assisting Nursing Supervisor to maintain accurate records for all meetings (including sign-in sheet) and storing in a place accessible to all staff Maintaining record of in-services, and special training Planning and implementing emergency code and fire drills per agency protocols, when assigned Maintains and supervises nursing staff that support the provider staff and develops the nursing personnel staff schedule when Nursing Supervisor is not available, but 50% of the time is spent working the floor Assist Nursing Supervisor with interviewing, hiring and orienting newly hired nursing staff. Five to ten working days of orientation will be provided. Orientation will include those items on the Nursing Orientation Checklists Assists in orienting new provider staff. Orientation will include: ( 1) Referral process (2) Immunization process (3) Physical orientation of clinic (4) Pharmacy refill procedure (5) Other as needed Assist in the evaluation of the nursing staff according to personnel policies, when Nursing Supervisor is not available Reviews and approves or disapproves requests for vacation or continuing education of nursing staff, when Nursing Supervisor is not available Assist with maintaining inventory and supplies for Nursing station Assists with maintaining an adequate inventory of supplies and equipment Assists with maintaining an adequate inventory of pharmaceuticals available for patient use consistent with agency "Medication Control Protocol" Assures that purchasing policies and procedures are followed Assists with the maintenance and calibration of clinical equipment per agency protocol and up-keep of all required records and logs Assists with accurate completion of vaccine inventories, supplies, orders and reports Implements and enforces universal infection control per Clinical Policy and Procedures Participates actively in all Continuous Quality Improvement (CQI) and Quality Care activities Exhibits flexibility and willingness to perform duties and tasks as a provider support nurse, and work at other Ampla Health sites as needed Resolves conflicts timely and professionally, seeking consensual solutions Utilizes verbal and written communication that enhances team effort and growth Demonstrates clear knowledge of clinic structure, standards, procedures, and protocols including Patient Centered Medical Home (PCMH) and Meaningful Use (MU) Interprets PPD skin test results and documents in EHR Performs other duties as assigned by Nursing Supervisor QUALITIES & CHARACTERISTICS Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions Strives to learn more and is receptive to new challenges and opportunities Displays enthusiasm toward the work and the mission of Ampla Health Treats all clients, staff and the community with respect and courtesy PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES Valid California LVN License issued by the Board of Vocational Nurses required Current CPR certification required Effective communication skills. Adept at dealing with people in person or in telephone contacts Neatness and accuracy in performing tasks Ability to use discretion in situations dealing with confidential patient information Effective time management skills Familiarity with primary care outpatient clinic procedures (desirable) One year acute care experience (desirable) One year experience desired in a supervisory role Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS Must have neat and legible handwriting Must be able to interact with patients courteously and calmly Ability to communicate well with the public Utilizes effective verbal and written communication skills WORKING CONDITIONS & PHYSICAL REQUIREMENTS Works well with patients in a generally comfortable office environment. Employees must possess the following physical requirements: Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels) Able to work on feet the majority of the day without tiring Must be able to hear and communicate with clients and staff on the telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff Must have manual dexterity adequate to read increments on tuberculin syringe accurately Must have high manual dexterity and tactile sensation on fingertips Routinely exposed to blood borne pathogens May be subjected to verbally and/or physically abusive patients Must have vision which is adequate to read memos, computer screens, registration forms and other clinic documents Must be able to reach above shoulder level to work. Must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn This position has exposure to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP)
Ampla Health

Clinical Case Manager LVN (29539)

Why work for Ampla Health? 29539 Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate. Great Benefits including Medical, Dental, and Vision 4 weeks paid time off to start. 9 paid holidays 401k and profit sharing Full time, Monday to Friday Great work/home life balance Ampla Health is seeking a compassionate and patient-focused Clinical Case Manager (LVN) to support care coordination, case management, and patient advocacy services. This role works closely with medical providers, behavioral health clinicians, pharmacies, insurance companies, and community organizations to ensure patients receive comprehensive, coordinated care. Responsibilities Provide case management and care coordination services. Process and track medication prior authorizations and appeals. Coordinate referrals and connect patients with community resources. Collaborate with medical and behavioral health teams to support patient care plans. Maintain accurate documentation and ensure patient confidentiality. Advocate for patient needs and assist with navigating healthcare services. Participate in care team meetings and quality improvement activities. Qualifications Current California LVN or RN license required. Current CPR certification required. Experience working with LGBTQ+ communities required. Case management experience preferred. Experience with prior authorizations preferred. Strong communication, organizational, and patient advocacy skills. Bilingual English/Spanish, English/Punjabi, or English/Hmong preferred. Why Join Ampla Health? Mission-driven organization serving diverse communities. Collaborative, patient-centered care environment. Opportunities for professional growth and meaningful impact.
Crossover Health

LVN- Monday-Friday, 8-5pm

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover LVN/LPN is central to creating a strong, seamless patient and member experience within our clinic. This role actively manages patient care by coordinating with specialists and their facilities, guiding patients and members through the healthcare process, and demonstrating in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. As an important member of our clinic team, you will assist with patient check-ins and ensure that our fast-paced, rapidly changing environment operates smoothly while upholding our Crossover’s values. You will play a key role in facilitating the patient and member experience, ensuring that primary care is delivered as the patient-centered home, following evidence-based medicine guidelines. The Crossover LVN/LPN is central to creating a strong, seamless patient and member experience within our clinic. This role actively manages patient care by coordinating with specialists and their facilities, guiding patients and members through the healthcare process, and demonstrating in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. As an important member of our clinic team, you will assist with patient check-ins and ensure that our fast-paced, rapidly changing environment operates smoothly while upholding our Crossover’s values. You will play a key role in facilitating the patient and member experience, ensuring that primary care is delivered as the patient-centered home, following evidence-based medicine guidelines. Clinical Responsibilities Delivers patient care, practicing under the oversight of an RN or clinic supervisor Collaborates with patient and care team to facilitate a patient-centered medical home Provides evidence-based nursing care at the highest community standard Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient Coordinates and connects the patient with specialists and their facilities Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Licensed Vocational Nurse from an accredited school with a minimum of 3 years of clinical experience Current BLS (Basic Life Support) certification Preferred Qualifications Experience in a fast-paced and rapidly changing environment Demonstrated strong work ethic and takes pride in a detailed oriented approach to work Highly organized and enjoys managing projects, big and small, to completion Creative, flexible, and navigates through obstacles Excellent follow-through with execution skills Able to handle ambiguity and solving issues Physical Job Requirements Requires standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite
Cook Children's Health Care System

LVN, PN

Location: Rosedale Office Building Department: Staff Pool Clinical Remote Team Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: The Licensed Vocational/Practical Nurse functions in a collaborative practice alongside physicians and nurse practitioners within a physician practice or clinic setting. In this role, the nurse provides comprehensive ambulatory care by performing patient-focused assessments, executing clinical interventions, and delivering vital health education to patients and their families. They are responsible for skillfully and consistently performing daily clinical duties in strict accordance with established organizational policies and medical procedures. Education: Graduate of an accredited school of vocational nursing. Experience: 0+ year of clinical experience in a pediatric or ambulatory setting. Licensure, Registration, or Certification Current, valid license to practice as a Licensed Vocational Nurse (LVN) in the State of Texas. Current Basic Life Support (BLS) certification About Cook Children’s: Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible. Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status , genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.