Piercing Studio Nurse

We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.

About This Role:

Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone!

What you’ll do:

Customer Service:

Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.
Ensure customer's safety and comfort and smooth flow of customer care.
Provide confident, clear, and professional communication with clients throughout their entire piercing experience.
Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience.
Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being.
Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice.
Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.
Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.
Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services.

Studio Support:

Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
Flexibility to fill shifts as needed.
May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.
Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.

Inventory and Supplies:

Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs.
Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.

Studio Operations:

Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.

Sales:

Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.
Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.

Reporting and Communication:

Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.

What you bring to the table:

Required Certifications: Active RN or LPN/LVN License.
Applicants must be eligible to obtain or possess a body art license or registration in accordance with applicable state and local laws.
Professional and engaging customer care approach.
Warm, friendly, team player with an entrepreneurial spirit.
Excited to create celebratory, memorable experiences for our customers.
Skilled in providing both technical and non-technical information to customers and community members.
Interest in working in a retail environment with sales goals.
Obsessive attention to detail.
Availability to work a flexible schedule, including during peak times such as holidays and weekends.
Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.

Nurse Benefits & Perks:

Compensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!
While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location.
Ongoing training and career pathways to grow your nursing career at Rowan.
Paid accrued Vacation and Sick Time for full-time employees.
Medical/Dental/Vision Health Plans for full time employees.
Employee Assistance Program (EAP) Resources.
401k and Roth IRA Plans.
Generous employee discounts on our amazing products and services!
Team Member Referral Bonus plan for Studio positions.

Check us out on CBS News - Chicago! -- Transforming Nurses into Professional Piercers

About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”.

Check us out on CNBC's How I Made It

Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)

How Rowan Has Created a New Pathway for Nurses

Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!

Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).

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Advocate Aurora Health Winston-Salem, NC

$38.20 - $57.30 / hour

Department: 35104 Wake Forest Baptist Medical Center - BCH Pediatric ICU 6 Status: Full time Benefits Eligible: Yes Hou rs Per Week: 35.1 Schedule Details/Additional Information: Nights - (3)12-hour shifts per week; weekend and holiday requirements. Pay Range $38.20 - $57.30 Registered Nurse (RN) - Peds ICU Winston Salem, NC, United States Where You Will Work: Our Pediatric ICU is an 11 bed unit & provides evidence-based, family-centered care for critically ill children ages birth to 18 years with very high acuity and complex needs. We specialize in advanced therapies, including ECMO and CRRT, to support patients with life-threatening conditions. Our dedicated nursing team delivers exceptional care in partnership with families, ensuring safety, compassion, and excellence. We foster a collaborative culture focused on quality improvement, teamwork, and belonging—where every voice matters and every patient receives outstanding care. We’re Looking For: Completion of an accredited or approved program in nursing Registered Nurse license issued by the state in which the teammate practices Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association REQUIRED: 1+ years of RN experience Strongly preferred: 1+ years of critical care experience What You’ll Do: As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures. Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum. About This Location: Atrium Health Wake Forest Baptist Medical Center, located in Winston-Salem, NC, is a key part of our nationally recognized academic health system. Our 885-bed tertiary care hospital houses the region’s only children’s hospital, burn center, and Level I adult and pediatric trauma centers. The campus is also home to a National Cancer Institute-designated Comprehensive Cancer Center and to clinical centers of excellence in multiple specialties including cardiovascular, brain health and neurology, sports medicine and orthopedics, transplantation and nephrology. Be the Nurse Who Redefines Care. At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Ready to Take the Next Step: Apply Now! Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.