Position Summary

In collaboration with the Nurse Manager, the Assistant Nurse Manager:

  • Assures the delivery of quality department /clinical services in accordance with established hospital and regulatory/accreditation agency standards.
  • Promotes a positive and professional image and is a role model, coach, mentor, problem solver and resource for staff and peers.
  • Responsible and accountable for the overall operations of their assigned department. This includes and is not limited to: development of department goals and objectives that are consistent with the hospital mission and strategic plan, the management of personnel, preparing/monitoring of and accountability for the department budgets.
  • Responsible for management of FTE component of staffing budgets
  • Maintains 24 hour responsibility for nursing care provided on the unit
  • Collaborates with physicians and other members of the Health Care Team to assure the delivery of optimum age appropriate patient care
  • provides hospital supervision as required by the Division of Nursing
  • Participates in the development of Evidence based Standards of care for clinical area of responsibility
  • Assures employee compliance with hospital and Human Resources policies and procedures
  • Assures that employee competency and education requirements are satisfied as per hospital policy.
  • Participates in the Performance Improvement Program as defined by the organization and the Division of Nursing
  • Assures the provision of a safe employee/patient environment.
  • Maintains knowledge related to the operations of their department.
  • Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within their department and hospital wide.
  • Demonstrates positive customer service, fosters positive employee relations and assures that staff adheres to the Customer Service Behavioral Standards.
  • Is supportive of hospital initiatives and projects and functions as a positive change agent.
  • Participates in community service.

Essential Functions And Responsibilities Includes The Following

  • Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
  • Develops and submits departmental goals and objectives that are aligned with the Nursing and hospital strategic plans as required by the Division Administrator.
  • Conducts Interviews, hires, evaluates, counsels and terminates employees as per hospital policy.
  • Schedules staff based on budgeted staffing plan and department needs.
  • Updates FTE component of staffing budgets on a continuous basis
  • Develops and submits operating and capital budgets and reports variances as required to the Division Administrator.
  • Assures compliance with governmental, state regulations and accreditation standards.
  • Assures completion of staff orientation, annual and ongoing competency and education requirements.
  • Provides house supervision as required by the Division of Nursing.
  • Attends and participates in educational programs or activities to maintain current level of knowledge or expertise to manage department.
  • Periodically provides direct patient care as needed.
  • Participates and assures department involvement in ongoing Performance Improvement initiatives to support quality metrics such as core measures and patient satisfaction as required.
  • Develops evidence based standards of care, policies and procedures, etc. as needed for area of responsibility.
  • Ensures service excellence initiatives and achieves organizational goals for patient satisfaction.
  • Attends all meetings as required.
  • Conducts staff meetings monthly to update staff and/or address department issues and records meeting minutes for all staff.
  • Utilizes multiple methodologies to communicate information.
  • Adheres to safety standards for employees and patients.
  • Participates in committees, task forces, projects, etc. as required.
  • Submits all other work reports as required/requested by the Division Administrator.
  • Integrates patient rights and nursing ethics into work practice
  • Adheres to the tenets of the Joint Commission National Patient Safety Goals
  • Delegates activities to staff according to the tenets of the NYS Nurse Practice Act
  • Adheres to the ANA Code of Nursing Ethics
  • Adheres to all WPH standards of care, policies and procedures including dress code, code of conduct, behavioral standards, completion of annual mandatory education and completion of annual health assessment
  • Creates and maintains a culture of shared governance
  • Works with the Magnet program director to align initiative’s with the strategic plan and critical components of a Magnet Organization.
  • Performs all other related duties as assigned.

Education & Experience Requirements

  • Current NY State License
  • BSN required or be matriculated in a BSN program with plan for graduation by 1/1/2022 if hired prior to 2016 and by 1/1/2020 if hired between 2016 and 1/1/2018 and discussed with the Senior Vice President of Patient Care Services/CNO .
  • BLS certification (through American Heart Association) required
  • ACLS certification (through American Heart Association) preferred unless required by employees in the department supervised then the certification is required
  • Certification in area of specialty, or CNML (Certified Nurse Manager & Leader) preferred, but must be obtained within 3 years of hire date.
  • Demonstrates a basic knowledge of management skills
  • Previous management/leadership experience preferred
  • Minimum of 2 years relevant acute care experience
  • Ability to function as a staff RN
  • Demonstrates excellence in clinical skills
  • Excellent verbal and written communication skills

Core Competencies

  • Excellent Communication Skills (written & verbal)
  • Teamwork
  • Adaptability
  • Planning, Organization & Delegation Skills
  • Strong Problem Solving, Judgment & Decision Making Skills
  • Stress Tolerance

Physical/Mental Demands/Requirements & Work Environment

  • May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
  • Must be able to move about the department and hospital constantly while attending to needs of patients, visitors and staff.
  • Requires continuous communication with patients, staff and visitors of all educational levels.
  • Requires frequent use of computers and other office equipment.
  • Required to move objects up to fifty (50) pounds and must be able to move patients of all weights with a minimum assist of one (1) or assistive device/equipment per White Plains Hospital Safe Patient Handling Policy.
  • Must be able to rapidly assess and respond to situational needs of patients, staff and visitors.
  • Must be able to adapt to a high stress environment with frequent interruptions.

Primary Population Served

Check appropriate box(s) below:

  • Neonatal (birth – 28 days)
  • Patients with exceptional communication needs
  • Infant (29 days – less than 1 year)
  • Patients with developmental delays
  • Pediatric (1 – 12 years)
  • Patients at end of life
  • Adolescent (13 – 17 years)
  • Patients under isolation precautions
  • Adult (18 – 64 years)
  • Patients with cultural needs
  • Geriatric (> 65 years)

☒All populations

  • Bariatric Patients with weight related comorbidities
  • Non-patient care population

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

Salary Range: $129,465 - $168,032 (Based on FT employment)

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Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions . Resolves grievances and other personnel problems within position responsibilities. 2. Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met. 3. Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved. 4. Provides effective direction, guidance, and leadership over the staff for effective teamwork an d motivation ; and fosters the effective integration of efforts with system-wide initiatives. 5. Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients, and visitors. 6. Integrates diversity into departmental objectives , such as hiring, promotions, training, vendor selections, etc. 7. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations. 8. Ensures compliance with regulatory agencies such as Joint Commission, DPH (Department of Public Health), etc. Develops and maintains procedures necessary to meet regulatory requirements. 9. Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures. 10. Ensures adequate equipment and supplies for department. 11. Develops and maintains established departmental policies, procedures, and objectives . 12. Ensures compliance to all health and safety regulations and requirements. 13. Maintains , regular, reliable, and predictable attendance. 14. Performs similar or related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. BSN 2. Current license to practice nursing in Massachusetts . Preferred: 1. MSN Experience/Skills: Required: 1. Minimum of 4 years’ current experience in an acute care/tertiary care facility. 2. Minimum of one year of experience in the clinical preceptor and/or resource role. 3. Demonstrated Leadership potential. 4. Sound knowledge of current general nursing theories and techniques. 5. Knowledge of current management principles . 6. Excellent verbal and written communication skills . Preferred: 1. Minimum of 2 years of nursing management experience. 2. Knowledge of current management principles . Unless certification, licensure or registration is required , an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments . The competencies will be maintained and attached to the departmental job description . Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a patient care and normal office environment. ADDENDUM FOR NURSING SUPERVISOR IN MATERNITY – NEO NATAL SERVICES , LABOR & DELIVERY, AND WOMEN’S HEALTH. Position Summary Responsible for directing and coordinating daily departmental function and planning for the delivery of optimal family-centered patient care. Collaborates with nurse managers and designees to manage and direct the implementation of professional nursing practice on a day-to-day basis. Coordinates age-appropriate patient care activities for a defined staff and makes immediate decisions for those areas within the scope of his/her responsibility using knowledge of standards, policies, and procedures as they apply to the given area. As part of the management team participates in strategic planning, implementation, evaluation, and revision of systems to support and enhance the competence, autonomy, and accountability of the nursing staff. Manages and directs day-to-day work responsibilities for the Maternity/Neo Natal inpatient areas to assure optimal patient flow and satisfaction. Responsibilities 1. Coordinates clinical practice and deployment of resources at the unit level for staff to ensure implementation of clinical processes, adherence to standards, and compliance with regulatory standards. 2. Keeps nurse managers and designees informed of nursing workload, changes in patient and employee needs, and other problems. 3. Assists in enhancing communication between units, directing patient flow between units, and facilitates on - unit safety huddles and daily briefings. 4. Assesses the number and competency level of staff in each assigned area and adjusts staffing appropriately to meet patient care needs. 5. Facilitates communication between nursing and other disciplines. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
Mount Sinai Health System

Nurse Manager, RN -Patient Care Services-OBGYN -Mount Sinai Union Square-Full Time-Days

$142,653.21 - $177,585.91 / year
Description The Nurse Manager I is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager I collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, Physician Leader and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization. Responsibilities A. Clinical/Technical/Service Responsible to the Nursing Supervisor of the given division Functions in accordance with the Nurse Practice Act, the current Federal and State Regulations governing the use and dispensing of methadone, the guidelines for patient care set by the Program’s Administration and the philosophy of the Patient Care Services Department of the hospital Maintains standards of nursing care and practice by supervising and evaluating nursing personnel Plans, directs, coordinates, evaluates and facilitates the delivery of nursing care through the creative utilization of professional nursing expertise Recognizes patient’s problems and participates in their resolution Contributes toward the maintenance of a professional setting that allows for growth and development of patients and staff Participates in formulating, interpreting, and implementing nursing service programs Periodically reviews with nursing staff the maintenance of complete and accurate patient-care and narcotic records Participates in the orientation and evaluation of new nursing staff Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area Age Specific Competencies (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) Identifies physical, behavioral and emotional characteristics typical for the age group Modifies approaches based on patient age-specific needs and responses to treatment Provides care for patients based on age-specific needs Uses communication techniques which are age appropriate B. Organizational/Managerial Participates in the department’s performance improvement activities Maintains patient/employee confidentiality in the management of information Observes the Health Care System’s compliance policies Maintains a nursing unit in compliance with the regulations of New York State Department of Health and the Commission on Accreditation of Health Care Organizations Interprets the hospitals nursing policy and standards relative to patient care in clinics Oversees the assignment/delegation of nursing functions and responsibilities in assigned clinics in the absence of the Head/Charge Nurse Supervises and evaluates nursing staff performance with the Charge Nurse and Nursing Supervisor Assists the Division Nursing Supervisor in monitoring nursing staff attendance and adherence to program policies Participates in counseling and disciplining of staff, when appropriate Monitors all security aspects of the medication process Reviews patient and narcotic records in a timely manner Monitors availability and maintenance of nursing equipment and supplies in the clinic(s) Interviews prospective employees and collaborates with the Division Nursing Supervisor in evaluating their personal attributes and professional qualifications C. Educational/Professional Development Participates in the development of other staff members Meets regulatory, licensure and annual health assessment requirements Identifies learning strengths and needs Utilizes learning resources Participates in the hospitals Continuous Quality Improvement Program and maintains Standards of Care Makes recommendations regarding standards of patient care and policies for the Patient Care Services Department and appropriate support services Demonstrates willingness to evaluate own nursing practice Keeps abreast of current nursing literature Avails self of continuing education programs/professional conferences/seminars/workshops Keeps abreast of legal and political issues related to health care and nursing Counsels staff with regard to pursuing on-going formal education Encourages staff attendance at in-service and Continuing Education programs Provides learning experiences for nursing personnel on an individual basis Acts as a role model to nursing staff D. Communication/Relationships Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community Acts as a resource person for staff with regard to Program and Nursing policies and procedures Interprets the role of the nurse to the patient, to other clinic staff and to the community Demonstrates good interpersonal relationships Demonstrates skills in communication on both oral and written levels Works cooperatively with the Unit Director and the Unit Supervisor in Administrative matters May be required to perform other duties as assigned Items 1-45 are essential functions of this position under the Americans with Disabilities Act Qualifications Education: BSN, Master's Degree in Nursing or health related field. Maintain current BCLS Minimum of three years of progressive nursing leadership experience demonstrating solid management abilities Name: ACLS (Required Depts.: ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology) Issuing Authority: American Heart Association Name: BCLS Issuing Authority: American Heart Association Name: PALS (Required Depts.: ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology) Issuing Authority: American Heart Association Employer Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $142653.21 - $177585.91 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.