Nurse Navigator Neurology (Full Time, Days)

Nicklaus Children's Health System Miami, FL, US

Description

Job Summary: Assumes responsibility in association with Physicians and Leaders to serve as a liaison for the “community” (referring physicians, patients, and families) and other MCHS Physicians. Assesses, plans, implements, evaluates, and supervises individual patient care according to organizational policies and procedures. Establishes early contact with patients to eliminate barriers to timely diagnosis and treatment by coordination of referrals from physicians and health care facilities. Providing a significant level of patient education related to illness and planned treatment. Providing patients with resources and linkages including community and patient/family support. Assisting in meeting needs as identified by patients and families. Works to integrate patient to school setting. Offers and makes referral to community resources. Minimum Job Requirements:

Bachelor’s degree in Nursing.
Active RN licensure in the State of Florida.
CPR: Healthcare Provider.
Minimum two years of RN experience required.

Qualifications

ESSENTIAL JOB DUTIES:

Ensures safe and efficient patient care. Works closely with physicians in all specialty areas to coordinate and communicate the patient’s care plan. F: daily/T: 3 hours
Ensures development of a collaborative and streamlined transitional patient and family process and physicians in the community and/or other related services. F: daily/T: 3 hours
Works and collaborates with multidisciplinary teams to maintain and implement up-to-date coordinated patient care; communicates with all members of the healthcare team on behalf of the patient. F: daily/T: 3 hours
Develops and follows triage protocols to refer patients to appropriate specialist for diagnosis and treatment. Assists patients/families in obtaining referrals/appointments with needed specialists. F: daily/T: 1 hour
Collaborates in the development of parameters to stratify risk of each patient based on complexity in conjunction with respective MD directors. F: daily/T: 1 hour
Reviews patient charts to help triage patients prior to first visit for proper scheduling. F: daily/T: ongoing
Proactively develops & enhances protocols for discharge standardization. Assures smooth transition of inpatient/outpatient experiences participating in back to school program. F: daily/T: 2 hours
Communicates with referring physician’s office for the patient’s & physician’s needs before/after services provided. Serves as liaison to community organization for information and support services. F: daily/T: 1 hour
Answers patient messages/phone calls related to plan of care and addresses any concerns as needed. F: daily/T: 1 hour
Identifies, informs & educate patients about their disease. Provides educational & materials to parents. Develops care plans to enhance education & satisfaction; addresses clinical concerns. F: daily/T: 1 hour
Works with Marketing and outreach departments to educate referring physicians and facilities on available services. F: daily/T: 1 hour
Collaborates in the screening and referral of patients for eligibility for research clinical trials. F: daily/T: ongoing
Serves as a nurse liaison to facilitate coordination of brain wellness clinic-before, during, and follow-up care eliminating obstacle for the patients in the health care system. F: daily/T: 1 hour
Ensures communication between staff & physicians; responsible for arranging appointments & follow-up; serve as a front-line resource to obtain records, test results & other clinical information. F: daily/T: 1 hour
Functions as clinical expert/role model for the Neuro Home department, identifying clinical, and communication issues. F: daily/T: 1 hour
Utilizes data obtained to integrate evidence practice into patient care processes. F: daily/T: 1 hour
Maintains thorough data of physician and patient inquiries, including outcomes related to timeliness of communication, completed referrals, and outcomes. F: daily/T: 1 hour
Disseminates new information across the institution and the community. Remains current and at the cutting edge of specialty. F: daily/T: 1 hour
Provides patients with specific resources (CARDS, FDLRS, Early Steps, Patient Support groups, therapies, etc.) F: daily/T: 1 hour
Promotes a safe “error free” working environment by consistently performing thorough hand-offs, supporting infection prevention, and other patient safety measures. F: daily/T: ongoing

Knowledge/Skills/Abilities:

Master’s degree in Nursing preferred.
Specialty certification preferred.
Pediatric nursing in an acute care setting preferred.
Strong interpersonal communication skills.
Ability to communicate effectively both verbally and in writing.
Well versed in conflict management skills.
Good analytical skills.
Sympathetic and emotionally supportive to patients and families.
Strong organizational and multi-task skills.

Job:

Nursing - Clinical

Department:

NURSING PROFESSIONAL PRACTICE-2100-860010

Job Status:

Professional

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