Medical Assistant

Overview

At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission.

Position Summary:

As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.

What You’ll Do:

Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
Support providers with procedures, exams, and follow-up care
Coordinate referrals, lab orders, and patient education
Maintain a clean, safe, and organized clinical environment
Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
Collaborate across departments to ensure smooth patient flow and continuity of care

WakeWay to Excellence – How You Show Up

As part of WakeMed, you’ll embody our core behaviors:

Respect for People: Compassion, empathy, dignity, and appreciation for every individual.
Teamwork: Collaboration, pride in your work, and support for your teammates.
Commitment & Accountability: Safety first, integrity always, and striving for excellence.
Communication: Clear, courteous, active listening that puts patients first.
WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting

What We’re Looking For:

Completion of an approved accredited Medical Assistant program

American Academy of Medical Assistants,
American Medical Technologists,
American Registry of Medical Assistants and the
National Center for Competency Testing

Current certification (CMA, RMA, or equivalent) preferred
Strong communication and teamwork skills
Experience in an ambulatory or outpatient setting is a plus
Commitment to WakeMed’s values of respect, integrity, and excellence

Why WakeMed?

A culture that puts people first—patients and team members alike
Opportunities for growth and development
Competitive benefits and wellness programs
A mission-driven organization making a real impact in our community

We invest in YOU — your growth, your well-being, and your future.

Perks & Benefits:

Free parking at all campuses
403(b) retirement plan with employer match

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable
Education

High School Diploma or Equivalent Required
Experience

1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program

Share this job

Related Jobs

Certified Medical Assistant (CMA) - Duke Primary Care Timberlyne

Duke Health Chapel Hill, NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Certified Medical Assistant – Timberlyne Family Medicine **$7,500 Commitment Bonus for Eligible Candidates** Certified Medical Assistant certification is required prior to beginning position. The Certified Medical Assistan t functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly Location: 77 Vilcom Center Drive Suite 200, Chapel Hill, NC 27514 Hours: 8am – 5pm What you will do: Clinical responsibilities: The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures. Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records. Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills. Performs other clinical tasks as assigned by the doctor. Administrative responsibilities: The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies. Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees. Knowledge, Skills, and Abilities: Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training. Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs. Knowledge of sterile techniques and procedures relevant to the work performed. Familiar with the procedures for administering both routine and special patient treatments. Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments. Knowledge of infection control procedures and safety measures, with age-specific competency. Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry. Able to document and communicate information clearly while building effective relationships with patients and staff. Typing skills and knowledge of medical terminology (Levels II and III). Ability to independently seek resources and work collaboratively with others. What you will need: Education: Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Experience: Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III. Degrees, Licensures, Certifications: Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Job Title: MEDICAL ASSISTANT, CERTIFIED Job Code: 4261 FLSA: N Job Level: C2 Revised Date: 01/30/2023 Supervisory Responsibility: No Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

CMA

Full-time

1 month ago

Medical Assistant

WakeMed Health Smithfield, NC

Overview About WakeMed At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission. Position Summary As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for. What You’ll Do Assist with patient intake, vital signs, and documentation in the electronic health record (EHR) Support providers with procedures, exams, and follow-up care Coordinate referrals, lab orders, and patient education Maintain a clean, safe, and organized clinical environment Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination Collaborate across departments to ensure smooth patient flow and continuity of care WakeWay to Excellence – How You Show Up As part of WakeMed, you’ll embody our core behaviors: Respect for People: Compassion, empathy, dignity, and appreciation for every individual. Teamwork: Collaboration, pride in your work, and support for your teammates. Commitment & Accountability: Safety first, integrity always, and striving for excellence. Communication: Clear, courteous, active listening that puts patients first. WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting What We’re Looking For Completion of an approved accredited Medical Assistant program American Academy of Medical Assistants, American Medical Technologists, American Registry of Medical Assistants and the National Center for Competency Testing Current certification (CMA, RMA, or equivalent) preferred Strong communication and teamwork skills Experience in an ambulatory or outpatient setting is a plus Commitment to WakeMed’s values of respect, integrity, and excellence Why WakeMed? A culture that puts people first—patients and team members alike Opportunities for growth and development Competitive benefits and wellness programs A mission-driven organization making a real impact in our community We invest in YOU — your growth, your well-being, and your future. Perks & Benefits Free parking at all campuses Health, dental & vision coverage 6 free mental health sessions through Lyra MetLife pet insurance 403(b) retirement plan with employer match Paid Days Off (PDO) for vacation, sick time & holidays Tuition & specialty certification reimbursement WakeWell Rewards & wellness programs WakeMed Gives – employee assistance & education support Childcare partnerships with KinderCare & Bright Horizons Endless professional development opportunities Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org . EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program

Medical Assistant / CVFM - Long View / Full-Time

Catawba Valley Health System NC

JOB DESCRIPTION Summary of Performance Expectations: Promotes a professional patient-centered practice image by efficiently performing a wide variety of clinical and administrative duties to medical office outpatients under the direct supervision of a licensed physician or licensed Advanced Practice Provider (APP) .Serves as an important role on the care team to assist the physician or mid-level provider with outcome based patient care. Utilizes a team based approach to all tasks. Required Education & Credentials: High School diploma or equivalent. BCLS certification from the American Heart Association required within three months of employment date. Preferred Work Experience: Required One year of experience in a healthcare setting performing clinical responsibilities using an electronic health record system (EHR). Telemedicine experience may be considered as clinical duties. If no experience, must be enrolled in classes related to the medical field. Given training and on-the job experience, incumbent should be proficient in basic aspects of job within three months of employment date. Preferred Five or more years of experience in a healthcare setting functioning in an area with clinical responsibilities using an Electronic Health Record system (EHR). ABOUT US About Catawba Valley Medical Center COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home. Our mission: Exceptional Healthcare. Every Person. Every Time. At A Glance: Region’s only level III Neonatal Intensive Care Unit (NICU) Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years American College of Surgeons Accredited Comprehensive Community Cancer Center HIGH LEVEL OF TECHNICAL CARE FROM MEDICAL EXPERTS Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available. One of our goals at Catawba Valley Medical Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.

Certified Medical Assistant (CMA) - Neuro Clinic

Duke Health Durham, NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Duke University Hospital Neurology Clinic 1L seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together! “ Previous clinic or ambulatory care experience strongly preferred” $7500 Commitment Bonuse for Qualified Candidates Department Summary: The Neuro Center Clinic (1L) at Duke South Clinic is a hospital based clinic. Patient population includes a variety of neurological disorders including general neurology, epilepsy, multiple sclerosis, sleep, cerebrovascular conditions, and neuromuscular conditions.Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. Location: On-site, Duke Clinic, 40 Duke Medicine Cir, Clinic 1L Hours: We offer either 4-10 or shifts or 5-8 hour shifts Job Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. What you will do: Clinical responsibilities: The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures. Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records. Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills. Performs other clinical tasks as assigned by the doctor. Administrative responsibilities: The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies. Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees. What you will need: Education: Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Experience: Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. General Ladder Statement : In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV. Degrees, Licensures, Certifications: Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Knowledge, Skills, and Abilities: Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training. Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs. Knowledge of sterile techniques and procedures relevant to the work performed. Familiar with the procedures for administering both routine and special patient treatments. Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments. Knowledge of infection control procedures and safety measures, with age-specific competency. Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry. Able to document and communicate information clearly while building effective relationships with patients and staff. Typing skills and knowledge of medical terminology (Levels II and III). Ability to independently seek resources and work collaboratively with others. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Certified Medical Assistant - Nephrology Engagement Center - Part Time

Duke Health Durham, NC

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. JOB LOCATION: Endocrine Engagement Center - 4825 Creekstone Drive, Durham, NC *Once fully oriented, this work can be done as a hybrid model. This means a rotating schedule of working remotely and from the office. JOB SUMMARY: We are seeking a part time Certified Medical Assistant in our Nephrology Engagement Center clinic located in Durham, NC. The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System remote practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. JOB DUTIES AND RESPONSIBILITIES: Perform telephone message taking with patients, document encounter, follow protocols and escalation plans established by clinic leadership Manage telephone calls and in basket messages within scope. Forms management Participates in performance improvement projects. Obtain prior authorizations for medications and durable medical equipment as indicated. JOB ELIGIBILITY REQUIREMENTS: Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. Please indicate on resume which certification you have, the certification number, and expiration date. BLS required Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. JOB HOURS: Hours are from 8:00 am to 5:00 pm Monday through Friday. No weekends or Duke designated holidays. Job Code: 00004261 MEDICAL ASSISTANT, CERTIFIED Job Level: C2 Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.