
Transition of Care Telephonic Case Manager RN - Jacksonville, FL, and surrounding areas
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together
Employee must reside in the state of Florida within the Jacksonville and surrounding metro areas.
If you are located in the state of Florida, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities
Required Qualifications
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Employee must reside in the state of Florida within the Jacksonville and surrounding metro areas.
If you are located in the state of Florida, you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities
- Making outbound calls to assess members' current health status and ensuring members receive the necessary services and resources
- Identifying gaps or barriers in treatment plans
- Providing patient education to assist with self-management
- Coordinating care for members
- Making referrals to outside sources
- Coordinating services as needed (home health, DME, etc.)
- Educating members on disease processes
- Encouraging members to make healthy lifestyle changes
- Documenting and tracking findings
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Required Qualifications
- Current Florida Registered Nurse license
- 2+ years of experience in a hospital setting, acute care, or direct care
- 1+ years of case management experience
- Intermediate level of proficiency with MS Word, Teams, Excel and Outlook
- Reside in the Jacksonville/Gainesville Metro Areas
- Bachelor's Degree
- Experience with electronic charting
- Experience with arranging community resources
- Field-based work experience
- Telephonic Case Management experience
- Background in managing populations with complex medical needs
- Bilingual - Spanish
- Demonstrated solid organizational skills
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Related Jobs

Registered Nurse Labor and Delivery

Registered Nurse NICU

Registered Nurse Labor and Delivery

Registered Nurse Labor and Delivery
