Certified Medical Assistant

GoHealth Urgent Care West Springfield, MA, US

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Medical Assistant | Inova-GoHealth Urgent Care

Compensation

Hourly Range: $20–$28/hour

Shift Availability:
Candidates must be available to work between the hours of 8:00 AM – 10:00 PM, including a combination of the following shifts based on business needs:

8:00 AM – 8:00 PM
10:00 AM – 10:00 PM
8:00 AM – 10:00 PM

About Us

Inova, one of the nation’s leading healthcare providers, and GoHealth Urgent Care have partnered to operate urgent care centers across Northern Virginia.

At Inova–GoHealth Urgent Care, we are committed to:

Delivering an effortless and compassionate patient experience
Fostering a collaborative, team-oriented culture
Providing connected care within the communities we serve

We are continuing to grow and are seeking team members who are passionate about patient care and thrive in a fast-paced environment.

Why Join Us

Market-leading benefits include:

Medical, Dental, and Vision insurance
401(k) with employer match
Employee Assistance Program (EAP) and wellness resources
Generous Paid Time Off (PTO)
Monthly performance-based incentive program
Opportunities for career growth and advancement

Position Summary

The Medical Assistant plays a key role in supporting both clinical and front office operations. This position works closely with providers to deliver high-quality care while ensuring efficient patient flow and a positive, welcoming experience for every patient.

Key Responsibilities

Register patients and collect necessary demographic, insurance, and eligibility information
Process co-pays and assist with scheduling
Prepare patients for examination by obtaining medical history and documenting accurately in the medical record
Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight
Perform point-of-care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and report results to providers
Draw blood and prepare specimens for laboratory analysis
Prepare, clean, and stock exam rooms; monitor inventory levels
Maintain accurate and timely documentation within the medical record system
Support front desk responsibilities, including phone management and patient communication
Conduct patient follow-up calls as needed
Complete opening and closing duties, including cash handling and end-of-day reconciliation
Perform equipment checks, quality control, and troubleshooting as needed
Follow all clinical, safety, and organizational policies and procedures
Perform additional duties as assigned

Minimum Qualifications

High School Diploma or equivalent (required)
Minimum of 1 year of Medical Assistant experience (required)
Basic Life Support (BLS) certification (required at time of hire)
- Must be obtained through the American Heart Association (AHA) or American Red Cross (ARC)

Preferred Qualifications

Graduate of a Medical Assisting program
Experience in urgent care, emergency department, or hospital setting
Prior experience with patient registration or front desk responsibilities

Certification Requirements

Candidates with less than three (3) years of Medical Assistant experience must:

Hold an approved Medical Assistant certification OR
Obtain certification within 12 months of hire

Accepted certifications include:

CCMA – Certified Clinical Medical Assistant (NHA)
CMA – Certified Medical Assistant (AAMA or CHP)
RMA – Registered Medical Assistant (AMT, AAH or ARMA)
NCMA – National Certified Medical Assistant (NCCT)
NRCMA – Nationally Registered Certified Medical Assistant (NAHP)

Alternative Qualifications

Candidates may be considered without certification at time of hire if they have:

3+ years of Medical Assistant experience, AND
1+ year of experience in an urgent care, emergency department, or hospital setting

Additional Accepted Credentials

The following credentials may be accepted in lieu of a Medical Assistant certification:

Licensed Practical Nurse (LPN) or Registered Nurse (RN)
Emergency Medical Technician (EMT) or Paramedic
Certified Nursing Assistant (CNA)

Additional Requirements

CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of start date

Knowledge, Skills & Abilities

Proficiency in Medical Assistant clinical duties
Strong computer skills and ability to document efficiently
High attention to detail and strong organizational skills
Ability to work both independently and within a team environment
Strong written and verbal communication skills
Commitment to providing respectful, patient-centered care

Additional Information

This job description is not intended to be all-inclusive. Duties and responsibilities may be modified based on business needs.

Set up email alerts as new job postings become available that meet your interest!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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