Medical Assistant Float

GoHealth Urgent Care Steele Creek, NC 28278, US

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Medical Assistant Float

Novant Health–GoHealth Urgent Care

Pay Range: $19.00 – $24.25 per hour

Locations: Float between these locations:

Mt Island, Midtown, Berewick, Steele Creek

About Us

Novant Health, one of the nation’s leading healthcare providers, and GoHealth Urgent Care, a consumer‑centric, on‑demand care company, have partnered to operate urgent care centers across North Carolina.

At Novant Health–GoHealth Urgent Care, we put patients first by providing:

An effortless and compassionate patient experience
A welcoming, team‑oriented culture of care
Seamless integration with leading health systems and the communities we serve

We invite you to be part of our growing team.

Why Join Us

We offer a competitive and comprehensive benefits package, including:

Medical, Dental, and Vision insurance
401(k) with employer match
Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
Generous Paid Time Off (PTO)
Monthly incentive pay based on performance metrics
Career growth and advancement opportunities

Position Summary

The Medical Assistant supports providers in delivering high‑quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.

Essential Functions

Register patients and collect required paperwork, insurance information, and eligibility verification
Process co‑pays and schedule appointments
Coordinate referrals to specialists as directed
Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
Draw and prepare blood specimens for laboratory analysis
Prepare and stock exam rooms; monitor supplies and inventory
Maintain accurate medical records, including scanning and documentation
Answer phones, manage correspondence, and maintain a welcoming reception area
Conduct patient follow‑up courtesy calls
Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
Adhere to all clinical, safety, and organizational policies
Perform other duties as assigned

Education

High School Diploma or equivalent — Required
Graduate of a Medical Assisting Program — Preferred

Work Experience

Minimum of 1 year of Medical Assistant experience — Required
Front desk or patient registration experience — Preferred

Licensure & Certifications

Basic Life Support (BLS) — Required at time of hire
- Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA)

Medical Assistant Certification Requirements

For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required:

CCMA – Certified Clinical Medical Assistant (NHA)
CMA – Certified Medical Assistant (AAMA or CHP)
RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
NCMA – National Certified Medical Assistant (NCCT)
NRCMA – Nationally Registered Certified Medical Assistant (NAHP)

Certification Alternatives

Experience‑Based Pathway

Candidates may qualify in lieu of a certification by meeting both of the following:

3+ years of Medical Assistant experience
1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting

Note: Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment in a Medical Assistant role.

Alternative Credentials (Accepted at Time of Hire)

Graduate of an Accredited School of Nursing (LPN or RN)
EMT or Paramedic (NREMT)
Certified Nursing Assistant (CNA)

Additional Requirements

CPOE (Computerized Provider Order Entry) certification — must be obtained within two (2) weeks of start date

Knowledge, Skills & Abilities

Proficiency in core Medical Assistant clinical duties
Strong computer skills with efficient typing ability
Working knowledge of Microsoft Word and Excel
Strong attention to detail and organizational skills
Ability to work independently and collaboratively in a team environment
Excellent written and verbal communication skills
Demonstrated commitment to fairness, respect, and cultural sensitivity in patient care

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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