RN Nurse Navigator- Weekends, AHN

1 week ago

RN Nurse Navigator - Care Connect

$34.29 - $54.25 / hour

Company Allegheny Health Network Job Description Preferred Candidates will live within the Pittsburgh or Erie region General Overview This job consists of working in high-volume, fast paced call center environment in which nurse assists all callers- such as referring physicians, patients, caregivers, families, and the community with coordination of patient services through clinical triage and scheduling. Facilitates patient flow, including coordination of appointments and assists the patient with accessing clinical and supportive care services within the Network. This job coordinates focused aspects of care in collaboration with the multidisciplinary team for adult/Pediatric patients to ensure they receive quality and comprehensive services. Identifies caller needs and provides education, screening, support, referrals, coordination of care, and any other assistance identified as necessary. Essential Responsibilities Serves as preliminary contact for AHN patients by Greeting patients via telephone in a pleasant and professional manner, Prioritizing patient inquiries, Ensuring that accurate demographic and payor information is correctly reflected in the billing system, Maintaining positive customer service attitude when dealing with the public and AHN personnel, Working effectively as a team member by offering support and/or ideas to enable the group to reach group goals. (25%) In a call center setting, provides professional nursing assessments, prioritizes treatments according to the urgency of need, and collaborates with other departments to appropriately coordinate patient services.(20%) Assist non-clinical staff with clinical issues and questions. (20%) Coordinates appointments including aspects of the multi-disciplinary team (physicians, consults, supportive care services, etc.). (10%) Works with AHN physician offices/facilities to identify at-risk patients and assists in facilitating appropriate screening processes. (10%) Work inbound or outbound call projects as assigned. (10%) Performs other duties as assigned or required. (5%) Qualifications Minimum High School / GED 1 year of Nursing in the specialty Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). CPR certification Preferred Bachelor's Degree in Nursing 1 year in a Emergency Room/ICU role 1 year with adult medicine/surgery 1 year in call center or tele-health setting Certification in area of expertise Valid PA driver's license may be required Older Adults Protective Services Act (OAPSA) clearance may be required depending on location Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum $34.29 Pay Range Maximum $54.25 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

2 weeks ago

RN Nurse Navigator, AHN (Hybrid)

$34.29 - $54.25 / hour

Company Allegheny Health Network Job Description This is a hybrid role, involving some in-person work. Candidates must live within 50 miles of the Greater Pittsburgh or Greater Erie region General Overview Serves as the consistent point of contact for referring physicians, patients, caregivers, families, and the community. Facilitates patient flow, including coordination of appointments and assists the patient with accessing clinical and supportive care services within the Network. The RN Nurse Navigator coordinates all aspects of care in collaboration with the multidisciplinary team for all adult patients within specialized disease state to ensure they receive quality and comprehensive services. Identifies community needs and provides education, screening, support, referrals, coordination of care, and any other assistance identified as necessary. Essential Responsibilities Oversees community outreach, high risk populations and disease specific sites to establish and sustain working relationships within the network (health plan, physicians, office staff, social services staff, financial counselor, dietician, etc.). Educates and coordinates care regarding patient's diagnosis, treatment options, course of treatment, clinical trial information and resources available. Works with health care team to ensure safe handoff, coordination of care between facilities as well as inpatient to outpatient or outpatient to inpatient coordination of care. Works with High-Risk Care Teams to reduce re-admissions. May work with and/or assist Registry staff with data collection, patient outcomes and updates care delivery models. Coordinates appointments including all aspects of the multi-disciplinary team (physicians, consults, supportive care services, etc. and accompanies patients as needed to appointments. Ensures that medication adherence issues are addressed. Works with AHN physician offices/facilities to identify at-risk patients and assists in facilitating appropriate screening processes. Trends data and outcomes as established for the navigation program. Identifies gaps to improve patient care across the continuum. Develops or attends an existing clinical care conference to report out on active patients to the multidisciplinary team. May identify bereavement needs of families and develop plan of care. Performs other duties as assigned or required. Qualifications Minimum Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC) 1-3 year(s) nursing experience in the specialty required. CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Bachelor's Degree in Nursing Certification in area of expertise. Valid PA driver's license may be required. Older Adults Protective Services Act (OAPSA) clearance may be required depending on location. Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum $34.29 Pay Range Maximum $54.25 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

1 month ago

RN Nurse Navigator- Weekends, AHN

$34.29 - $54.25 / hour

Company Allegheny Health Network Job Description 4 10-hour shifts (8a-6p) Friday-Monday Preferred candidates will live within 50 miles of the Pittsburgh or Erie PA region General Overview Serves as the consistent point of contact for referring physicians, patients, caregivers, families, and the community. Facilitates patient flow, including coordination of appointments and assists the patient with accessing clinical and supportive care services within the Network. The RN Nurse Navigator coordinates all aspects of care in collaboration with the multidisciplinary team for all adult patients within specialized disease state to ensure they receive quality and comprehensive services. Identifies community needs and provides education, screening, support, referrals, coordination of care, and any other assistance identified as necessary. Essential Responsibilities Oversees community outreach, high risk populations and disease specific sites to establish and sustain working relationships within the network (health plan, physicians, office staff, social services staff, financial counselor, dietician, etc.). Educates and coordinates care regarding patient's diagnosis, treatment options, course of treatment, clinical trial information and resources available. Works with health care team to ensure safe handoff, coordination of care between facilities as well as inpatient to outpatient or outpatient to inpatient coordination of care. Works with High-Risk Care Teams to reduce re-admissions. May work with and/or assist Registry staff with data collection, patient outcomes and updates care delivery models. Coordinates appointments including all aspects of the multi-disciplinary team (physicians, consults, supportive care services, etc. and accompanies patients as needed to appointments. Ensures that medication adherence issues are addressed. Works with AHN physician offices/facilities to identify at-risk patients and assists in facilitating appropriate screening processes. Trends data and outcomes as established for the navigation program. Identifies gaps to improve patient care across the continuum. Develops or attends an existing clinical care conference to report out on active patients to the multidisciplinary team. May identify bereavement needs of families and develop plan of care. Performs other duties as assigned or required. Qualifications Minimum Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC) 1-3 year(s) nursing experience in the specialty required. CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred Bachelor's Degree in Nursing Certification in area of expertise. Valid PA driver's license may be required. Older Adults Protective Services Act (OAPSA) clearance may be required depending on location. Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum $34.29 Pay Range Maximum $54.25 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Part-time

6 days ago

RN Registered Nurse - Digital (Casual)

Company Allegheny Health Network Job Description JOB SUMMARY This position is accountable and responsible for practice as a licensed registered nurse for care delivered in collaboration with the direct care, bedside nurse. The position will use various technologies to communicate with patients and their family members to provide elements of patient care including assessments, data monitoring and patient education. The Digital RN assesses patients, plans, and implements care through the virtual interview process. The Digital RN is fully responsible for all actions as a registered nurse in the State of PA. The position will use various technologies technology to communicate with patients and their family members to provide elements of patient care including assessments, data monitoring and patient education. Essential Responsibilities Develops an individualized plan of care using collaborative approach with the inpatient bedside nurse, patient/family, and other members of the health care team. (10%) Prioritizes care based on the patient's needs, abilities, and preferences. Advocates on patient/family's behalf to identify and resolve clinical concerns. Completes required documentation as appropriate, including documenting in the medical record and event reports. (10%) Develops appropriate education resources and supports unit practices and guidelines. Utilizes effective patient teaching strategies using appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly. (10%) Utilizes video and EPIC technologies to provide digital bedside patient care. Demonstrates technical knowledge of equipment and the ability to troubleshoot when problems arise. (10%) Partners with inpatient nurses to identify innovative solutions to improve patient care or unit operations, including, but not limited to, reducing patient length of stay, hospital readmissions, and care compliance. (10%) Assesses and documents patient status through digital face-to-face patient interview with video platform and coordinates with nurses at the bedside in care planning. (10%) Chooses an appropriate and meaningful communication style when interacting with others; gives and accepts constructive feedback to/from peers. (10%) Derives culturally and age-appropriate expected outcomes involving the patient, family, and other health care providers. Actively promotes and achieves excellence in customer experience, including patient, family, and healthcare team members. (10%) Acquires and maintains current knowledge and skills in evidence-based nursing practice and advances in digital nursing practice. Partners with a unit-based preceptor to provide training opportunities in real time. (10%) Considers maintenance of a safe environment, patient condition, complexity of the intervention and predictability of the outcome. (10%) Other duties as assigned. QUALIFICATION Required 7 years of inpatient nursing experience including utilization of the Electronic Medical Record Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC). CPR certification Preferred 6 months of Digital Technology experience Bachelor’s Degree in Nursing Language (Other Than English) None Travel Requirement 0% - 25% Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice