Caregiver Admissions and Coordinator

Position Summary

The Caregiver Admissions/Coordinator is responsible for recruiting, hiring, onboarding, and supporting caregivers while maintaining accurate employee records and ensuring compliance with company policies. This position also assists with member documentation, caregiver payroll, and communication between office and field staff to support the delivery of quality home care services.

Qualifications

• High school diploma or equivalent required.

• Ability to manage office files, maintain accurate documentation, and communicate effectively with office and field staff.

• Positive, enthusiastic attitude with excellent interpersonal skills and a professional demeanor.

• Ability to work independently with minimal supervision.

•  Home health background is preferred but not required.

• Proficient in Microsoft Office Suite, including Excel and Word, Docusign, and other transferrable skills.

• Strong document editing skills.

• Ability to maintain accurate records and confidential information.

• Strong organizational, multitasking, and time management skills.

• Excellent attention to detail with strong follow-up and follow-through.

• Ability to work in a team and enjoys a team environment.

Responsibilities

• Recruit and hire caregivers using the company's hiring software.

• Support for caregivers, assisting with their questions and any resources they may need.

• Conduct caregiver onboarding and orientation.

• Review caregiver service documentation for accuracy and completeness.

• Ability to understand member care plans and relay pertinent information to caregivers and organize scheduling shifts.

• Maintain caregiver personnel files and ensure all required documentation is current.

• Monitor caregiver certifications, licenses, and training requirements to ensure compliance with state regulations, and maintain updated records.

• Update members' care plans and documentation as needed.

• Assist with caregiver payroll processing during payroll periods.

• Relay messages between caregivers, members, and community liaisons.

• File paperwork and maintain organized office records.

• Maintain a professional presence and remain available to staff while in the office.

• Perform other duties as assigned by the Supervisor or Administrator.

• Assist with other office functions and departmental needs as required to support business operations.

Functional Abilities

• Communicate effectively, both verbally and in writing, as required by the position.

• Physically perform the essential duties of the position.