CMA Full-time
Overview

Works interdependently with other healthcare professionals to provide quality health care to ambulatory care patients. Provides direct patient care in the office setting and under the delegation of a provider. Understands the needs of the ambulatory care setting and supports the mission and values of the organization.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE


Licensure

Not Applicable
Education

High School Diploma or Equivalent Required
Experience

1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

Duke Health

Certified Medical Assistant (CMA) - Duke Primary Care Timberlyne

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Certified Medical Assistant – Timberlyne Family Medicine **$7,500 Commitment Bonus for Eligible Candidates** Certified Medical Assistant certification is required prior to beginning position. The Certified Medical Assistan t functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly Location: 77 Vilcom Center Drive Suite 200, Chapel Hill, NC 27514 Hours: 8am – 5pm What you will do: Clinical responsibilities: The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures. Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records. Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills. Performs other clinical tasks as assigned by the doctor. Administrative responsibilities: The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies. Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees. Knowledge, Skills, and Abilities: Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training. Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs. Knowledge of sterile techniques and procedures relevant to the work performed. Familiar with the procedures for administering both routine and special patient treatments. Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments. Knowledge of infection control procedures and safety measures, with age-specific competency. Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry. Able to document and communicate information clearly while building effective relationships with patients and staff. Typing skills and knowledge of medical terminology (Levels II and III). Ability to independently seek resources and work collaboratively with others. What you will need: Education: Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Experience: Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III. Degrees, Licensures, Certifications: Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Job Title: MEDICAL ASSISTANT, CERTIFIED Job Code: 4261 FLSA: N Job Level: C2 Revised Date: 01/30/2023 Supervisory Responsibility: No Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke Health

Certified Medical Assistant - Cardio

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. $7,500 Commitment Bonus & $2,000 Relocation Assistance for qualifying candidates! JOB LOCATION: Duke Triangle Heart Associates - 1821 Hillandale Rd JOB SUMMARY: We are seeking a Medical Assistant, Certified (CMA/RMA) to be an integral member of the healthcare team and provide direct and indirect care to patients at the Duke Triangle Heart Associates Clinic. This position is ideal for someone who likes to multi-task and has excellent organizational and communication skills. Professional development opportunities include the ability to participate in the CMA clinical ladder and to cross train to other areas throughout the clinic. JOB DUTIES AND RESPONSIBILITIES: Perform intake with patients to include vital signs, visit information, medication review, learning assessment and other clinical information as indicated Placement of heart monitors – event and holters – Prepare packets, download monitors, verify and correct order per protocol Phlebotomy, perform EKG, Muse, gajema, assist staff in emergency situations, assist in clerical area Participates in performance improvement projects Attain prior authorizations for medications Float in clinic to cover patient and provider needs as delegated by nurse manager, health center administrator, charge nurse, or nurse team lead. Reminder calls, confirm appoints, no show list Stock rooms, clean rooms, equipment, patient areas Diagnostics – prep patients, start IV JOB ELIGIBILITY REQUIREMENTS: Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. JOB HOURS: The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke Health

Certified Medical Assistant (CMA) - Neuro Clinic

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke University Hospital Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance (based on eligibility) Duke University Hospital Neurology Clinic 1L seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together! “ Previous clinic or ambulatory care experience strongly preferred” $7500 Commitment Bonuse for Qualified Candidates Department Summary: The Neuro Center Clinic (1L) at Duke South Clinic is a hospital based clinic. Patient population includes a variety of neurological disorders including general neurology, epilepsy, multiple sclerosis, sleep, cerebrovascular conditions, and neuromuscular conditions.Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. Location: On-site, Duke Clinic, 40 Duke Medicine Cir, Clinic 1L Hours: We offer either 4-10 or shifts or 5-8 hour shifts Job Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. What you will do: Clinical responsibilities: The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures. Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records. Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills. Performs other clinical tasks as assigned by the doctor. Administrative responsibilities: The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies. Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees. What you will need: Education: Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Experience: Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. General Ladder Statement : In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV. Degrees, Licensures, Certifications: Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Knowledge, Skills, and Abilities: Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training. Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs. Knowledge of sterile techniques and procedures relevant to the work performed. Familiar with the procedures for administering both routine and special patient treatments. Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments. Knowledge of infection control procedures and safety measures, with age-specific competency. Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry. Able to document and communicate information clearly while building effective relationships with patients and staff. Typing skills and knowledge of medical terminology (Levels II and III). Ability to independently seek resources and work collaboratively with others. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke Health

Certified Medical Assistant - Orthopaedics

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. $7,500 Commitment Bonus & $2,000 Relocation Assistance for qualifying candidates! JOB LOCATION: Duke Sports Sciences Institute - 3475 Erwin Rd JOB SUMMARY: We are seeking a Medical Assistant, Certified in our Duke Sports Sciences Institute located in Durham, NC to be an integral member of the healthcare team to provide direct and indirect care to patients. JOB DUTIES AND RESPONSIBILITIES: Perform intake with patients to include vital signs, visit information, and other clinical information as indicated. Perform telephone message taking with patients, document encounter, follow protocols established by clinic leadership, and inform provider. Administer medications to patients as ordered by providers or by established protocols following the six rights of medication administration. Participates in performance improvement projects. Performs tasks such as set up for clinical procedures, high level disinfection & sterilization or other miscellaneous appropriate tasks within scope of practice. Attain prior authorizations for medications and durable medical equipment as indicated. Float in clinic to cover patient and provider needs as delegated by nurse manager, health center administrator, charge nurse, or nurse team lead. JOB ELIGIBILITY REQUIREMENTS: Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. JOB HOURS: The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke Health

Certified Medical Assistant - Nephrology Engagement Center - Part Time

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. JOB LOCATION: Endocrine Engagement Center - 4825 Creekstone Drive, Durham, NC *Once fully oriented, this work can be done as a hybrid model. This means a rotating schedule of working remotely and from the office. JOB SUMMARY: We are seeking a part time Certified Medical Assistant in our Nephrology Engagement Center clinic located in Durham, NC. The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System remote practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. JOB DUTIES AND RESPONSIBILITIES: Perform telephone message taking with patients, document encounter, follow protocols and escalation plans established by clinic leadership Manage telephone calls and in basket messages within scope. Forms management Participates in performance improvement projects. Obtain prior authorizations for medications and durable medical equipment as indicated. JOB ELIGIBILITY REQUIREMENTS: Graduation from accredited Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. Please indicate on resume which certification you have, the certification number, and expiration date. BLS required Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. JOB HOURS: Hours are from 8:00 am to 5:00 pm Monday through Friday. No weekends or Duke designated holidays. Job Code: 00004261 MEDICAL ASSISTANT, CERTIFIED Job Level: C2 Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.