Naven Health

Nurse Manager - Naven Health Operations

Delivering an exceptional infusion experience, everywhere. Delivering on our unyielding commitment, always.

Naven Health is a nationwide home infusion nursing network and clinical platform focused on delivering specialized, truly exceptional infusion care. With over 1,600 team members, including over 1,500 nurses, we are a company aligned to the values of the nurses at our center – to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion services for a broad range of specialized therapies, as well as clinical trial services and special programs for pharmaceutical manufacturers. Joining the Naven Health team means being a part of a dynamic and growing organization that is dedicated to our customers, our teammates, and the patients we serve.

Job Description Summary:

The Manager, Nursing – Naven Health Operations is a licensed professional who assumes responsibility and accountability for the management, administration, and coordination of nursing within assigned territory in accordance with the company standards and policies as well as state, federal and accrediting body guidelines. The Manager, Nursing assists in planning of activities, organizes, administers, and supervises health services within their assigned territory. The Manager of Nursing enforces and ensures that a total quality management program for all aspects of patient care is maintained. The Nurse Manager is responsible for assisting the Area Director of Nursing in meeting operational and financial goals. Management of the nursing operations will consist of 90-100% of the Nurse Manager’s time. In a Home Health Agency, this position may also serve as the alternate administrator and or alternate director of nursing.

Job Description:

Job Responsibilities (listed in order of importance and/or time spent)

  • Oversees the activities of assigned nursing team to ensure scheduling and administrative duties are completed in a timely manner.

  • Complies with company requirements and ensures that services are provided consistent with established standards of practice, federal and state regulations, accreditation standards and home health agency policy (if applicable).

  • Implements policies and procedures and oversees the selection, development, and monitoring of nursing staff.

  • Supervises and evaluates staff who provide direct patient care and assists with all human resource issues related to nursing team members, including onboarding, performance evaluations, disciplines, and terminations.

  • Responsible for the review of time entry for direct reports.  This includes updating errors as necessary, reviewing overall time entry, and identifying events outside of the expected standard duration for visits.

  • Maintains compliance with state and federal guidelines. As applicable, may serve as the Administrator of the home health agency.

  • Ensures that all nurses providing care maintain the professional standards of nursing practice.

  • Responsible and accountable for the coordination of patient services with pharmacy, delivery, reimbursement, and other departments both internally and externally.

  • Participates in the process for assessing, managing, and reporting nursing operational and financial data to the Area Director of Nursing, including analysis for trends and development of process improvement plans.

  • Collects and organizes all patient-specific information needed to determine the suitability of patients for home care.  Assists with providing continuing education to nurses on home care infusion-related items.

  • Participates in on-call responsibilities for the nursing department. Coordinates all patient care and services in cooperation with the Area Director of Nursing. Facilitates a clinical networking system for employees and acts as a clinical resource.  Meets all standards as outlined in the infusion nurse job descriptions.

  • The assigned area of responsibility may include a designated geographic region or may provide flexible regional support based on operational needs, including leadership coverage during vacancies, leaves of absence, transitions, business growth initiatives, or other areas requiring additional nursing leadership support.

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e., hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No        

Yes        X

Basic Education and/or Experience Requirements

  • Registered Nurse with an active and unrestricted license in the current state of practice

  • At minimum 1 year of infusion care experience

  • 1 year of nursing oversight, including charge nurse, supervisory or managerial experience

Basic Qualifications

  • Experience applying knowledge of local, State, Federal, accrediting body, and OSHA rules and regulations.

  • Demonstrates competency in the clinical management of home infusion patients as evidenced by documented previous work experience. Knowledgeable and competent in-patient management skills including the nursing process.

  • Demonstrated knowledge of documentation and requirements for home health/infusion care goods and services.

  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

  • Experience in providing training and education on clinical services processes, documentation, and user manuals.

  • Basic level skill in Microsoft Word (for example:  opening a document, cutting, pasting, and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures, and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

  • Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).

  • Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding, and deleting slides, navigating between slides, increasing list level, adding, centering, and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).

Physical Demand Requirements

  • Ability to sit and/or stand for extended periods of time within a home office setting.

Travel Requirements:  (if required)

  • Willing to travel 10% of the time for business purposes (within state and out of state)

Preferred Qualifications & Interests (PQIs)

  • BSN

  • 2 years of infusion care experience

  • 2 years of nursing supervisory/managerial experience

  • CRNI or other professional certification and Documentation of advanced management training.

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $71,793.92-$119,664.04

Benefits:

-Medical, Dental, & Vision Insurance

-Paid Time off

-Bonding Time Off

-401K Retirement Savings Plan with Company Match

-HSA Company Match

-Flexible Spending Accounts

-Tuition Reimbursement

-myFlexPay

-Family Support

-Mental Health Services

-Company Paid Life Insurance

-Award/Recognition Programs

Naven Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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