Location

SAINT LOUIS, MO 63110

Scheduled Hours

40

Position Summary

The Nurse Manager will provide management and daily supervision of clinical and non-clinical patient care staff at multiple Pediatric specialty clinic locations in Missouri and Illinois for an academic healthcare center. With responsibility for leading both clinical and administrative workstreams, the manager should have a demonstrated ability to meet established quality, patient satisfaction, and operational goals of the department and WashU School of Medicine. The Manager will also have responsibility for data-driven decision making and be comfortable leading workflow assessments, implementation of resource optimization, and be a driver of improvement.

The ideal candidate will have a track record for management of people and teams that support successful clinical operations and deliver excellent results.

Job Description

Primary Duties & Responsibilities:

• Coordinates outpatient services with faculty, providers, and staff to provide quality care effectively, including conducting clinic rounds to ensure team alignment with the quality of patient care delivery expectations.
• Monitors supplies and equipment, ordering and repairing equipment as required to ensure the quality of care and operational standards are sustained.
• Directs, assigns, and coordinates the activities and duties of the staff, evaluating and coaching performance, orienting new staff. Provides and advises administration of conditions. Coordinates and ensures completion of staff continuing education, in-service and quality improvement activities, staff programs, and meetings.
• As required, the Manager may provide direct patient care, including development of patient care plans, administering medication, vitals, phlebotomy, and maintaining records in accordance with approved nursing techniques.
• Promotes and maintains positive public relations with patients and families, acting as a liaison between other departments.
• Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, and participating in team problem solving methods.
• Reviews, assists, and promotes the development of policies and procedures in compliance with medical school, state, and federal regulatory requirements.
• Functions as a Clinical Service Representative (CSR) as staffing needs dictate.
• Ensures that department pre-arrival process is completed per guidelines. Ensures that point of care testing is ordered, documented, and charged in the electronic health system following department guidelines.

Working Conditions:

Job Location/Working Conditions

• Normal office environment.
• Exposure to blood-borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.
• Typically standing and walking.
• Typically bending, crouching, stooping.
• Occasional lifting (25 lbs or less).

Equipment

• Office equipment.
• Clinical/diagnostic equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

B.S.N. - Bachelor Of Science In Nursing

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

Clinical (3 Years)

Skills:

Supervisory Management

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
• Graduate of an accredited nursing program.
• Registered Nurse in the state of Missouri or Illinois.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Activity Coordination, Communication, Electronic Health Records (EHR), Employee Communications, Epic EHR, External Communication, General Nursing, Interpersonal Communication, Interview Management, IV Medication Administration, Medical Advising, Medication Administration, Microsoft Applications, Microsoft Power Business Intelligence (BI), Organizing, Patient Care, Policy Management, Problem Solving Tools, Recordkeeping, Research Projects

Grade

S29

Salary Range

$81,600.00 - $146,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.