RN

At Virginia Garcia Memorial Health Center, we welcome diversity; we encourage, uplift, and are honored to serve people who have been historically underrepresented and underserved. Our mission is to provide high-quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties, with a special emphasis on seasonal and migrant farm workers and others with barriers to receiving healthcare. We strive to provide an inclusive environment that welcomes and values the diversity of the people we employ and serve.

Job Summary: The Registered Nurse (RN) provides holistic patient care service as a member of the primary care team. The RN performs routine clinical tasks necessary for efficient patient care and assists other patient care providers as needed.

Essential Duties and Responsibilities:

  • Assess patient needs through problem-oriented history, including past medical history, current problems and vital signs.
  • Identify patients with significant health risks, including patients at risk due to hereditary factors, lifestyle, diet, substance abuse, social/cultural/environmental factors, and/or inadequate understanding of their disease process or treatment plan.
  • Perform patient education involving explanation to the patient of diagnosis, treatment plan (including use of medications and their effects and side effects), infection control (if indicated), and preventative techniques to lower patient risk of future disease or accident.
  • Assess patient needs through telephone interviews · advise patients over the phone and identify patients with urgent care needs.
  • Triage patients who arrive without appointments, including assessment and evaluation for need of medical care based on their medical history, present complaint, vital signs, and physical assessment (after physician consult if necessary).
  • Dispense medication under M.D. supervision and administration of oral, I.M. and I.V. medication as ordered by M.D., FNP, and CNW.
  • Case manage high-risk patients.
  • Facilitate patient/family group education sessions.
  • Coordinate patient flow and triage patients in the absence of the provider when provider is out or unavailable.
  • Update on-call providers daily on changing needs of complex, high maintenance or high-risk patients.
  • Maintain infection control within the clinic.
  • Perform laboratory procedures when necessary.

·         Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

·         Valid driver's license, reliable transportation, safe driving record and insurance coverage required.

·         Perform other duties as assigned.

HIPAA Requirements:

The RN will use PHI to answer patient questions about their medical problems or plan of care, to triage and schedule appointments for urgent medical problems, to relay information from the health care providers to the patient and to provider nursing visits at patients homes. Applying the minimum necessary rules of HIPAA, the designated record sets to which this employee will have access include: scheduling, demographics, and view only patient account information in the practice management system, and the complete medical record, including confidential sections.

Knowledge, Skills and Abilities Required:

·         Proficiency in English and Spanish, both written and spoken language preferred.

·         Commitment to providing quality health care to all.

·         Demonstrated commitment to working with patients and staff from a wide range of ethnic, economic, cultural and social backgrounds.

Education and Experience Required:

·         Current Oregon RN License.

Behavioral Competencies:

Accountability: Role model VG's mission, vision, and shared values

Customer-Focus: Listen to the voice of the customer and strive to delight them by exceeding their expectations

Teamwork: If someone needs help, help them

Initiative: Be innovative, apply fresh ideas, and continuously improve how you do your work

Confidentiality: Maintain strict confidentiality and respect the privacy of others

Ethical: Demonstrate integrity, honesty, and stewardship in all encounters at work

Respect: Demonstrate consideration and appreciation for co-workers and patients

Communication: Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others

Physical Requirements:

Percentage of time spent

·         Standing: 10%

·         Walking: 25%

·         Sitting: 60%

·         Lifting/Carrying: 5%

·         Physically demanding tasks: Must be able to occasionally lift/carry up to 30 lbs. · supplies

Working Environment/Physical Hazards:

  • Work in well-lighted, ventilated environment
  • Exposure to blood borne pathogens and to potentially hazardous chemicals

Equipment Used:

Office Equipment

  • Computer
  • Telephone, fax, copier, scanner

Medical Equipment

  • Autoclave
  • Fetal Monitor
  • EKG
  • Pulse Oximeter
  • Audiometer
  • Nebulizer
  • 02 tank
  • Glucometer

Immunization:
Staff members must meet immunization requirements as stated in VGMHC's immunization policy and state and federal guidelines.

Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC's Mission. 
 

VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes affirmative action in placement, promotion, transfer, rate of pay, and termination.

 

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

Legacy Health

RN Staff Nurse - Women's Services

$54.37 - $81.21 / hour
Overview Join Our Family Birth Center Team as a Registered Nurse (RN) at Meridian Park Hospital At Legacy Health, we’re not just a health care provider — we’re a community that values compassionate care, teamwork, and the expertise of our nurses. We’re looking for dedicated, skilled RNs who want to join our exceptional team at Meridian Park Hospital, where you’ll have the opportunity to impact lives in a truly meaningful way. If you’re passionate about nursing and want to be part of a place where you’re respected, supported, and challenged, we want to hear from you! Legacy Meridian Park Medical Center is the South Metro area’s full-service medical center, with the friendly feel of a community hospital and the skill and services of a much larger medical center. Among our specialties: stroke, chest pain, minimally invasive and robotic surgery, cancer care and orthopedic and total joint surgery. Plus a birth center and breast health center. Your Role as a Registered Nurse (RN): As a vital member of our health care team, you’ll provide top-notch patient care within your assigned department or unit. Working closely with clinical managers and other healthcare professionals, you’ll assess, plan, implement, and evaluate patient care, always ensuring the highest standards of safety and compassion. This is your chance to take ownership of your patients’ care and make a lasting impact on their health and well-being. You’ll work collaboratively with physicians, specialists, and support staff to create comprehensive care plans and deliver the best outcomes. Responsibilities Deliver exceptional patient care within your assigned department/unit. Collaborate with the health care team under the guidance of the clinical manager or designee. Adhere to the Standards and Scope of Practice for Registered Nurses. Assess, analyze, plan, implement, and evaluate patient care. Follow established patient care standards for Legacy Health System, including patient assessment and transfer protocols. Qualifications What We’re Looking For: Education: Graduation from an accredited nursing program as required by licensure. BSN (Bachelor of Science in Nursing) is strongly preferred. If you’re working towards your BSN, we encourage you to apply! For certain roles, a BSN is required. We also consider RNs without a BSN based on clinical experience and with approval from the Chief Nursing Officer. Experience: At least one year of nursing experience, or completion of the Legacy Health RN Residency program (or equivalent program). Preferred: Labor & Delivery experience Skills & Qualities: Excellent interpersonal and communication skills to connect effectively with patients, families, and colleagues. Ability to navigate and utilize electronic health systems. Strong critical thinking and problem-solving abilities — because in this role, every day is different, and your expertise will make all the difference. Additional Qualifications: American Heart Association BLS required. American Heart Association NRP required. May be hired with AHA/AAP Essential NRP, but must obtain Advanced NRP within 6 weeks or completion of orientation, whichever is longer. Travel nurses may continue to have Essential NRP if not performing in Charge, Neonatal Resuscitation, Baby, or NICU RN roles. If recovering OB or Surgical patients, American Heart Association ACLS within 6 months of hire. STABLE within 6 months of hire. Advance Fetal Monitoring Course within 6 months of labor training. Ability to Scrub or scrub training within 6 months of hire (specific for Legacy Good Samaritan Hospital). Refer to Womens Education Plan for ongoing competencies. Licensure Current applicable state RN license required. AHA BLS for Healthcare Providers. Career Path Opportunities: Leadership development supported and encouraged. Yearly certification bonus. Get hands-on experience with RN Resuscitation and Preceptorship programs. Tuition Discount to advance education from ADN to a BSN Training Opportunities: Operational Insights: Dedicated OB Anesthesia and 24/7 OB Hospitalist coverage. Teaching hospital with high-risk and low-risk deliveries. Robust nurse residency program. Unique Perks / Total Rewards: Free staff parking. Easy freeway access. Scrubs provided. Culture: Inclusive and welcoming work environment where all staff are valued. Interdisciplinary teamwork. Engaged and approachable leadership. Inclusive TeamBirth approach. Adherence to AWHONN staffing guidelines. Are you ready to make a difference in a supportive and dynamic environment? Apply today and join our team! Pay Range USD $54.37 - USD $81.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
Legacy Health

RN Staff Nurse - Women's Services

$54.37 - $81.21 / hour
Overview Join Our Family Birth Center Team as a Registered Nurse (RN) at Meridian Park Hospital At Legacy Health, we’re not just a health care provider — we’re a community that values compassionate care, teamwork, and the expertise of our nurses. We’re looking for dedicated, skilled RNs who want to join our exceptional team at Meridian Park Hospital, where you’ll have the opportunity to impact lives in a truly meaningful way. If you’re passionate about nursing and want to be part of a place where you’re respected, supported, and challenged, we want to hear from you! Legacy Meridian Park Medical Center is the South Metro area’s full-service medical center, with the friendly feel of a community hospital and the skill and services of a much larger medical center. Among our specialties: stroke, chest pain, minimally invasive and robotic surgery, cancer care and orthopedic and total joint surgery. Plus a birth center and breast health center. Your Role as a Registered Nurse (RN): As a vital member of our health care team, you’ll provide top-notch patient care within your assigned department or unit. Working closely with clinical managers and other healthcare professionals, you’ll assess, plan, implement, and evaluate patient care, always ensuring the highest standards of safety and compassion. This is your chance to take ownership of your patients’ care and make a lasting impact on their health and well-being. You’ll work collaboratively with physicians, specialists, and support staff to create comprehensive care plans and deliver the best outcomes. Responsibilities Deliver exceptional patient care within your assigned department/unit. Collaborate with the health care team under the guidance of the clinical manager or designee. Adhere to the Standards and Scope of Practice for Registered Nurses. Assess, analyze, plan, implement, and evaluate patient care. Follow established patient care standards for Legacy Health System, including patient assessment and transfer protocols. Qualifications What We’re Looking For: Education: Graduation from an accredited nursing program as required by licensure. BSN (Bachelor of Science in Nursing) is strongly preferred. If you’re working towards your BSN, we encourage you to apply! For certain roles, a BSN is required. We also consider RNs without a BSN based on clinical experience and with approval from the Chief Nursing Officer. Experience: At least one year of nursing experience, or completion of the Legacy Health RN Residency program (or equivalent program). Preferred: Labor & Delivery experience Skills & Qualities: Excellent interpersonal and communication skills to connect effectively with patients, families, and colleagues. Ability to navigate and utilize electronic health systems. Strong critical thinking and problem-solving abilities — because in this role, every day is different, and your expertise will make all the difference. Additional Qualifications: American Heart Association BLS required. American Heart Association NRP required. May be hired with AHA/AAP Essential NRP, but must obtain Advanced NRP within 6 weeks or completion of orientation, whichever is longer. Travel nurses may continue to have Essential NRP if not performing in Charge, Neonatal Resuscitation, Baby, or NICU RN roles. If recovering OB or Surgical patients, American Heart Association ACLS within 6 months of hire. STABLE within 6 months of hire. Advance Fetal Monitoring Course within 6 months of labor training. Ability to Scrub or scrub training within 6 months of hire (specific for Legacy Good Samaritan Hospital). Refer to Womens Education Plan for ongoing competencies. Licensure Current applicable state RN license required. AHA BLS for Healthcare Providers. Career Path Opportunities: Leadership development supported and encouraged. Yearly certification bonus. Get hands-on experience with RN Resuscitation and Preceptorship programs. Tuition Discount to advance education from ADN to a BSN Training Opportunities: Operational Insights: Dedicated OB Anesthesia and 24/7 OB Hospitalist coverage. Teaching hospital with high-risk and low-risk deliveries. Robust nurse residency program. Unique Perks / Total Rewards: Free staff parking. Easy freeway access. Scrubs provided. Culture: Inclusive and welcoming work environment where all staff are valued. Interdisciplinary teamwork. Engaged and approachable leadership. Inclusive TeamBirth approach. Adherence to AWHONN staffing guidelines. Are you ready to make a difference in a supportive and dynamic environment? Apply today and join our team! Pay Range USD $54.37 - USD $81.21 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
Virginia Garcia Memorial Health Center

Registered Nurse - LATS

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The Registered Nurse – Recuperative Care (RN-RC) provides admission screening and intake, care planning, case management, patient education and health navigation, and clinical care within the scope of practice, for patients being discharged from the hospital setting without stable housing for recovery. This position works under the direction of a VG Medical Director with a non-clinical employee to visit patients assigned to 10 beds within a larger homeless shelter located in Hillsboro for basic medical supervision and care coordination. The Recuperative Care Program (RCP) is a new program in partnership with Washington County Supportive Housing Services and Greater Good Northwest to provide acute and post-acute care specifically for people experiencing homelessness who are too ill or frail to recover from an illness or injury on the streets or in emergency shelter, but who do not require hospital-level care or skilled nursing services. This position will be based out of the VG 7th Ave clinic and will require travel to the RCP program site in Hillsboro and may require travel to local hospitals for discharge planning. Essential Duties and Responsibilities: · Screen referrals from hospitals and coordinate with discharge planners to assess patient acuity, program requirements, and bed availability to determine appropriateness for RCP admission. · Identify potential clinical and supportive service needs while within respite program. · Proactively communicate with RCP participant’s primary care team (VG or external) to facilitate early post-hospital contact. · Obtain required consents and releases for coordination of care. · Develop care plan based on patient goals and the reason for admission to RCP. · Gather information for a clinical care plan including physical and psychological history and assessment; list of current medications, dosages, and allergies; vital signs; other pertinent information, such as laboratory or other test results. · Identify discharge indicators and develop a discharge plan with patient. · Participate in and facilitate multi-disciplinary care coordination meetings with appropriate providers (e.g., PCP, home health, pharmacies, specialty care). · Coordinate with shelter case management to address SDOH and other non-clinical needs, · Provide shelter staff education and support around basic medical knowledge as relevant for evening and weekend supervision of RCP residents. · Huddle daily with RCP team to create and implement daily action plans, performing transition of care visits for patients being discharged from hospitals, following up with outside provider recommendations after outpatient visits and ensuring that treatment recommendations and medication changes are acknowledged and actualized. · Facilitate patient access to obtain durable medical equipment (DME), wound care, oxygen, and incontinence supplies (as needed). · Provide patient education and health coaching on topics including diabetes, hypertension, and other chronic diseases, including assisting patients with self-management goal setting. · Educate patients on how to utilize after-hours number or daytime nurse triage to address immediate clinical needs and provide guidelines for when to contact RCP team or PCP vs. seeking emergency department care. · Log vital signs and monitor for changes in health status as indicated by the care plan. · Administer pre- and post-procedural or operative care, including minor wound care per discharge instructions, monitor for changes in health, and recommend follow-up services as needed. · Support self-administration of medications and patient progress towards self-management of medications. Coordinate with clinical pharmacy where appropriate. · Assist with prescription management and reconciliation in conjunction with clinical pharmacy where appropriate. Advocate for medication regimen simplification, as needed. · Identify and implement strategies to support independence in health management. · Document all clinical care provided during RCP stay. · Administer medication or vaccines under protocol and administer oral, I.M. and I.V. medication as ordered by a provider. · Perform laboratory procedures when necessary. · Develop and follow standardized protocols and interventions appropriate to RCP based on common diagnoses in conjunction with medical director. · Prepare patients for discharge from the RCP to their new housing locations. · Remain available by cell phone during RCP visits. · Perform other duties as assigned. · Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) HIPAA Requirements: The RN-RC uses PHI to answer patient questions about their medical problems or plan of care, to triage and schedule appointments for urgent medical problems, to relay information from the health care providers to the patient and to provider nursing visits at patients’ homes. Applying the minimum necessary standard of HIPAA, the designated record sets to which this employee may have access includes scheduling, demographics, and view only patient account information in the practice management system, the complete medical record, including confidential sections. All employees are required to read the content of these records only to the extent needed to accomplish the assigned task. Knowledge, Skills, and Abilities: · Proficiency in English and Spanish, both written and spoken language preferred. · Desire to work with complex patients including people who are houseless and who may be struggling with mental health and/or substance use. · High level of skill in interpersonal relations and problem solving. · High energy and self-directed individual with excellent interpersonal, problem solving, organizational and computer skills. · Ability to take initiative to proactively organize and manage the responsibilities of the job. · High degree of integrity and professionalism. · Ability to work in challenging environments in the community. · Ability to work as an integral part of a high functioning team. · Excellent Customer Service skills. · Commitment and alignment to Virginia Garcia’s mission, vision and values. · Valid driver’s license, reliable transportation, safe driving record and insurance coverage required. Education and Experience: · Current Oregon RN License required. · Previous experience working with people experiencing homelessness desirable. · Prior experience with Epic preferred. Behavioral Competencies: Accountability · Role model VG’s mission, vision, and shared values Customer-Focus · Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork · If someone needs help, help them Initiative · Be innovative, apply fresh ideas, and continuously improve how you do your work Confidentiality · Maintain strict confidentiality and respect the privacy of others Ethical Demonstrate integrity, honesty, and stewardship in all encounters at work Respect · Demonstrate consideration and appreciation for co-workers and patients Communication · Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others Physical Requirements: Percentage of time spent · Standing: 10% · Walking: 25% · Sitting: up to 60% · Lifting/Carrying: up to 15% · Physically demanding tasks: Must be able to lift/carry up to 30 lbs. – supplies for home visits. · Able to walk up to three blocks at a time and up/down up to three flights of stairs to perform home visits. Working Environment/Physical Hazards: · Work in well-lighted, ventilated environment · Potential exposure to blood borne pathogens and hazardous chemicals Equipment Used: Office Equipment · Computer: to perform data entry and word processing · Telephone, fax, copier, scanner, printer Medical Equipment · Autoclave · Fetal Monitor · EKG · Pulse Oximeter · Audiometer · Nebulizer · 02 tank · Glucometer Immunization: Staff members must meet immunization requirements as stated in VGMHC’s immunization policy and state and federal guidelines. Job classification represents a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC’s Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes fairness in placement, promotion, transfer, rate of pay, and termination.
Virginia Garcia Memorial Health Center

Registered Nurse - Call Center Advice RN

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high-quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The Call Center Advice Nurse (CCAN) provides clinical advice and support over the phone to patients calling our call center. The CCAN utilizes their clinical background and critical thinking skills to assess symptoms, offer guidance on self-care, and determine the appropriate level of care needed, potentially referring them to other healthcare professionals or facilities like the Emergency Department (ED). This role works collaboratively with the Call Center, but practices independently to assist patients and uses evidence-based telephone triage nursing protocols and their nursing experience and judgment to provide guidance on a wide range of care concerns. Position allows for a hybrid schedule of four (4) ten-hour days per week with remote work up to three (3) days per week, negotiated based on performance and successful completion of the 150-day probationary period and orientation. Remote work is expected during interruptions to clinic services due to inclement weather or other emergencies. Hybrid or remote work requires adequate Wi-Fi and private space to care for patients and properly store any confidential materials. Laptop and peripheral equipment will be provided. Essential Duties and Responsibilities: • Provide triage assessment over the phone utilizing the nursing process, making both independent and collaborative decisions to advise patients. • Utilize telephone interpretation services to meet the needs of patients where appropriate. • Provide high-quality customer service and a clinically appropriate and timely experience for patients calling the VGMHC Call Center. • Coordinate care services for follow-up with the Emergency Department (ED) and internal and external departments/clinics based on patient needs. • Perform patient education, including explaining to the patient the triage disposition, treatment plan (including use of medications and their effects and side effects if appropriate), infection control (if indicated), and preventative techniques to lower the risk of future disease or accident. • Offer patients guidance on self-care, medication management, and preventative measures based on clinical protocols. • Identify care gaps and problem-solve with patients to schedule appropriate appointments with their care team. • Update on-call providers as needed on the changing needs of complex, high-risk patients. • Document all interactions with patients and others involved in the care of the patient, accurately, timely, and efficiently in the Electronic Health Record (EHR). • Communicate problems or concerns immediately to the supervisor to prevent delayed or inappropriate care decisions. • Maintain up-to-date knowledge and skills in professional, clinical, and system VGMHC areas. • Perform other duties as assigned. • Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) HIPAA Requirements: The CCAN will use PHI to answer patient questions about their medical problems or plan of care, to triage and schedule appointments for urgent medical problems, to relay information from the health care providers to the patient. Applying the minimum necessary rules of HIPAA, the designated record sets to which this employee will have access include scheduling, demographics, and view only patient account information in the practice management system, and the complete medical record, including confidential sections. Knowledge, Skills and Abilities Required: • Relevant nursing experience that utilizes the nursing process and assessment skills, in person or over the phone. • Strong ability to accurately elicit information, determine existing health problems and evaluate current symptoms without the advantage of a physical patient assessment required. • Strong critical thinking skills and clinical judgment. Flexible and adaptable to daily needs. • Proficiency in English, written and spoken language required. Proficiency in Spanish (or another 2nd language on the VG language list) preferred. The person hired for this role will need to pass a language proficiency test to qualify for a bilingual pay differential. • Commitment to providing quality health care to all. • Demonstrated commitment to working with patients and staff from a wide range of ethnic, economic, cultural, and social backgrounds. Education and Experience Required: • Current Oregon RN License • Two (2) years’ minimum experience with telephone or in-person nurse triage required, 3-5 years of experience preferred. Physical Requirements: Percentage of time spent • Standing: 5% • Walking: 5% • Sitting: 90% • Lifting/Carrying: 0% Equipment Used: • Office Equipment o Computer o Telephone, fax, copier, scanner • Medical equipment - The medical equipment listed provides examples of the clinical data you will be reviewing and analyzing in your role. You may not be expected to physically operate this equipment on a regular basis. o Pulse oximeter o O2 tank o Blood pressure equipment o Glucometer o EKG o Fetal monitor o Other emergency equipment as ordered • Electronic Software o Electronic Health Record EHR (Epic OCHIN) o ClearTriage Other Equipment and Requirements (for remote work): • Computer or laptop (provided by VGMHC IT) • Telephone (May be provided by VGMHC IT or calls can be routed through the laptop) • High-speed wired Internet service • Private home office Immunization: Staff members must meet immunization requirements as stated in VGMHC’s immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC’s Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes fairness in placement, promotion, transfer, rate of pay, and termination.
Virginia Garcia Memorial Health Center

Registered Nurse - Call Center Advice RN

At Virginia Garcia Memorial Health Center, we honor all members of our community and acknowledge the dignity of each person we serve. Our purpose is to provide high-quality, comprehensive primary health care to the communities of Washington and Yamhill counties with a special emphasis on migrant and seasonal farm workers and a view to removing barriers to health care. We strive to provide an environment that welcomes and values the people we employ and serve. If you are unsure whether you meet all the required qualifications for this role but are interested and passionate about this potential position, we encourage you to apply. Job Summary: The Call Center Advice Nurse (CCAN) provides clinical advice and support over the phone to patients calling our call center. The CCAN utilizes their clinical background and critical thinking skills to assess symptoms, offer guidance on self-care, and determine the appropriate level of care needed, potentially referring them to other healthcare professionals or facilities like the Emergency Department (ED). This role works collaboratively with the Call Center, but practices independently to assist patients and uses evidence-based telephone triage nursing protocols and their nursing experience and judgment to provide guidance on a wide range of care concerns. Position allows for a hybrid schedule of four (4) ten-hour days per week with remote work up to three (3) days per week, negotiated based on performance and successful completion of the 150-day probationary period and orientation. Remote work is expected during interruptions to clinic services due to inclement weather or other emergencies. Hybrid or remote work requires adequate Wi-Fi and private space to care for patients and properly store any confidential materials. Laptop and peripheral equipment will be provided. Essential Duties and Responsibilities: • Provide triage assessment over the phone utilizing the nursing process, making both independent and collaborative decisions to advise patients. • Utilize telephone interpretation services to meet the needs of patients where appropriate. • Provide high-quality customer service and a clinically appropriate and timely experience for patients calling the VGMHC Call Center. • Coordinate care services for follow-up with the Emergency Department (ED) and internal and external departments/clinics based on patient needs. • Perform patient education, including explaining to the patient the triage disposition, treatment plan (including use of medications and their effects and side effects if appropriate), infection control (if indicated), and preventative techniques to lower the risk of future disease or accident. • Offer patients guidance on self-care, medication management, and preventative measures based on clinical protocols. • Identify care gaps and problem-solve with patients to schedule appropriate appointments with their care team. • Update on-call providers as needed on the changing needs of complex, high-risk patients. • Document all interactions with patients and others involved in the care of the patient, accurately, timely, and efficiently in the Electronic Health Record (EHR). • Communicate problems or concerns immediately to the supervisor to prevent delayed or inappropriate care decisions. • Maintain up-to-date knowledge and skills in professional, clinical, and system VGMHC areas. • Perform other duties as assigned. • Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) HIPAA Requirements: The CCAN will use PHI to answer patient questions about their medical problems or plan of care, to triage and schedule appointments for urgent medical problems, to relay information from the health care providers to the patient. Applying the minimum necessary rules of HIPAA, the designated record sets to which this employee will have access include scheduling, demographics, and view only patient account information in the practice management system, and the complete medical record, including confidential sections. Knowledge, Skills and Abilities Required: • Relevant nursing experience that utilizes the nursing process and assessment skills, in person or over the phone. • Strong ability to accurately elicit information, determine existing health problems and evaluate current symptoms without the advantage of a physical patient assessment required. • Strong critical thinking skills and clinical judgment. Flexible and adaptable to daily needs. • Proficiency in English, written and spoken language required. Proficiency in Spanish (or another 2nd language on the VG language list) preferred. The person hired for this role will need to pass a language proficiency test to qualify for a bilingual pay differential. • Commitment to providing quality health care to all. • Demonstrated commitment to working with patients and staff from a wide range of ethnic, economic, cultural, and social backgrounds. Education and Experience Required: • Current Oregon RN License • Two (2) years’ minimum experience with telephone or in-person nurse triage required, 3-5 years of experience preferred. Physical Requirements: Percentage of time spent • Standing: 5% • Walking: 5% • Sitting: 90% • Lifting/Carrying: 0% Equipment Used: • Office Equipment o Computer o Telephone, fax, copier, scanner • Medical equipment - The medical equipment listed provides examples of the clinical data you will be reviewing and analyzing in your role. You may not be expected to physically operate this equipment on a regular basis. o Pulse oximeter o O2 tank o Blood pressure equipment o Glucometer o EKG o Fetal monitor o Other emergency equipment as ordered • Electronic Software o Electronic Health Record EHR (Epic OCHIN) o ClearTriage Other Equipment and Requirements (for remote work): • Computer or laptop (provided by VGMHC IT) • Telephone (May be provided by VGMHC IT or calls can be routed through the laptop) • High-speed wired Internet service • Private home office Immunization: Staff members must meet immunization requirements as stated in VGMHC’s immunization policy and state and federal guidelines. Job descriptions represent a general outline of the essential and major job duties, functions and qualifications required. They cannot be all-inclusive and comprehensive due to the dynamic nature of work performed to accomplish VGMHC’s Mission. VGMHC is an Equal Opportunity Employer. No person is unlawfully excluded from consideration for employment because of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges. The policy applies not only to recruitment and hiring practices, but also includes fairness in placement, promotion, transfer, rate of pay, and termination.